Hyundai

Paid off my lease of $16, 681.83 on october 08, 2021. I was told title was sent out october 11, 2021, never recieved the tile! Have spoken to many reps with no answers. On nov. 9th david j special agents dept. Told me to send a check of $15.00 for a title copy to their plano, texas ~ attention title dept..
On nov. 09, 2021, I sent it *certified signature required mail. * ~ so far nothing. Hello angie eleo,

From usps email... Your mail was picked up at a postal facility at 1:24 pm on november 15, 2021 in plano, tx 75075.
~ tracking number: [protected]
I called today dec. 01, 2021 & rep said there is no record of it in title department! This has to be sitting on someon`s desk in the title department!
She had absolutely no information for me.
As of today, I am out $16, 681.83 cash & my car title is still registered in ohio under hyundai finance as the owner! ~ there are numerous complaints just like this all over the internet which means hyundai is not mailing all titles like it should, so it is not just me.
I`m tired of calling for almost 2 months & talking to numerous representatives & getting no answers. I cannot register this vehicle without a legal clear title while hyundai has my $16, 681.83. All I want my car title!
Here is my hyundai finance account number [protected]
Vehicle. Number km8j3ca43ju820125
2018 hyundai tucson
Nicholas g. Eleo
1130 highbridge road
Cuyahoga falls, ohio 44223
Phone [protected] or [protected]