Hyundai I10, Charishma Goldwheels (P) Ltd / misbehavior and non delivery of car
I, Seema nayyar, had given my car i10 for service at Charishma Goldwheels (p) Ltd, #7 industrial area, phase Chandigarh on 29 August 2009.
When in the evening of that above mentioned date, i got the delivery of the car.it was oberved that the entire car was wet from inside and water was seaping into the car.
despite my repetative requests to the manger for the same problem, he just ingored all requests carelessly, and handed over the car to me without even inspecting it, affirmeting me that if any problem is caused later then car would be collected from my place as suitable to me.As the reuslt i had to face difficulty because of the leakage of water in car.
On tuesday i.e. on 1st of sept, 2009 the car turned into a pool full of water, so i called up the manager (Mr. amarjit Singh ) . His behavour was rude and he was least interested to solve the matter and he did not collected the car from my place.
Finally on 03rd September, 2009 i got my car back after repatative reminders. the manager misbehaved and after many requests agreed to send the car back to my place.when the car came to my place the driver asked me to drop him back to the service station, i was astonished to hear his words, as i had not experienced such case with any other car co. before so i talked to the manager and he said the same to me. if i had been free then i would have collected my car myself so this means that Big companies like Hyundia can't even provide proper customer services and customers have to face harasment from staff rather then getting cooperation.
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