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Hughesnet / slow as dial-up

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Not Faster Than Dial-Up, Fair Use Policy is a Scam

Hughesnet is not faster than dial-up. But that is not the worst part of doing business with them. They will subject you to a FAP "Fair Access Policy" which limits your daily downloads. However, the page they have set up for you to monitor you usage as per their records has a 4-hour lag time!! So there is no way to monitor your usage.

I am a computer professional who lives in the middle of nowhere. Hughesnet is my only option. I tried dial-up, but I was connecting at 20k. With Hughesnet I get closer to 56k and in the middle of the night, more like 100k. I regularly get suspend. I get suspend as much as once per week. At this point, I let it dictate my days off, or I do not internet dependant parts of my work.

It in inconvenient, expensive and I have lost money on deadline deals when they suspended me. They are the worst company I have ever dealt with. Can't get them on the phone--ever. I sent them over 50 emails complaining, every single response from them was either written by a robot, a drone, or someone who had never used a computer or the English language.

Finally, they offered me a download manager when I signed up, this would help my suspension problem, they told me having a MAC would be no problem.

But now they tell me they have nothing to offer MAC users and I can cancel my account with them for $480.00!!

Not MAC friendly--do not even bother if you use MAC.

If you have any other choice--any at all--DO NOT GO WITH HUGHESNET

S.S.

Sa
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Comments

  • Ja
      28th of Oct, 2008
    0 Votes

    Slow hughesnet, That is a understatement. I have had hughes for about 2 years, they are the worst thing I have ever done. The Truth about Hughesnet is that they are a scam. Selling slow speed net for crazy prices.. I wish I could sue for false advertising...

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