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CenturyLink Customer Service

CenturyLink

930 15th St. 11th Floor
Denver
Colorado
United States - 80202

Customer Support Phone Numbers

+1 800 244 1111(Headquarters) 29 36
+1 877 348 9005(Internet Service) 13 15
+1 877 348 9007(Phone Service) 9 6
+1 866 314 4148(Prism TV Service) 1 6
+1 866 963 6665(Ordering Services) 1 4
+1 800 423 8994(Payment Specialists) 4 5
+1 877 837 5738(Moving Services or Billing & General Customer Service) 2 5
+1 877 803 8414(Disconnect or Cancel Services) 4 14

CenturyLink Complaints & Reviews

CenturyLink — voice/telephone

I disconnected my service due to moving and was told it was my last and final bill. I then received a bill for $13.29...

Telecommunications  · Jan 09, 2020

CenturyLink — personal and canceling service

On December 5th I called to cancel my internet service as it's too slow. I called in November to see if I could get...

Denver Internet Services  · Dec 27, 2019

CenturyLink — internet services/emails

For the second time in approx. 2 months I could not access my email account. I was told both times that my email addre...

Internet Services  · Dec 18, 2019

CenturyLink — 5g wifi

We had slower wifi. I called CenturyLink and the person I spoke with said I could upgrade to 5 G and get much faster...

Internet Providers  · Nov 08, 2019

CenturyLink — centurylink's subcontractor cut my gas line

CenturyLinkOn Sep 16th, 2019 Century Link left a message saying they had contracted out someone to bury our intranet line. It...

Internet Services  · Oct 29, 2019

Century Link — internet service

I have been a century link customer two different ocvasions and i would reccomend rhis cimoany to someone i hated. It...

Internet Services  · Oct 21, 2019

CenturyLink — long distance service

I am seeking to terminate Account number [protected]. I have had at least four phone conversations, two or three online...

CenturyLink — internet service

Hello ! I am a customer of centurylink and the reason why I'm writing to you is for months my internet has constant...

Internet Services  · Oct 14, 2019

CenturyLink — internet

I was charged 121.00 a day, that's right per day. I disputed this ridiculous charge and was told the total per month...

Internet Services  · Oct 13, 2019

CenturyLink — internet service

This company customer service agents has access to the consumers account and know their WiFi password that they share...

Retail Stores  · Oct 12, 2019

CenturyLink — refusing to change due dates.

I have internet through Century Link for some time now. I regret that they are the only company in my area. Today...

Internet Providers  · Oct 10, 2019

CenturyLink — lied about the internet speed I could upgrade to now refuses to give back speed I had

My phone and internet service went out in July so I called Centurylink. All customer service does is push services down...

Internet Providers  · Sep 27, 2019

CenturyLink — centurylink internet and prism tv

We started our services with CL in July 2017. Right from the beginning, the salesperson at the retail location by our...

Internet Services  · Sep 09, 2019

Century Link — Internet was stopped in august of 2015

I have been paying Century Link for internet service since 2008 through the HOA. So my bill has been 30 and change and I...

Internet Services  · Aug 19, 2019

CenturyLink — internet billing

Promised the "price for life" internet at $42.50/mo. Life lasted all of 5-6 months from when I signed up. By October...

Internet Providers  · Aug 13, 2019

CenturyLink — starting up a land line in a home for an elderly woman so a medical alert can be installed.

I called to have a land line reconnected that my father had disconnected some time ago. I told the person on the phone...

Repair Services  · Aug 09, 2019

CenturyLink — landline & internet service

We have had continuing problems with our land lines & internet since Centurylink took over from Embarq. The customer...

Internet Services  · Jul 19, 2019

CenturyLink — internet

I called on June 18, 2019, to cancel one of our two landlines. We didn't use it anymore. The person that I spoke with...

Bad Business Partners  · Jul 18, 2019

CenturyLink — customer service

I called 3 nights ago and the person who took my call was foreign I could not understand him and in the back ground kid...

Laptops / Notebooks  · Jul 17, 2019

CenturyLink — internet service

Since going with Centurytel sveral years ago I have noticed when it is time for the two year contract to end my service...

Internet Services  · Jul 14, 2019

CenturyLink — customer service is worse than useless

I have rural 256kbps DSL, and use an independent ISP. From time to time when the internet is down, I wait for 24 hrs for...

Internet Providers  · Jul 10, 2019

CenturyLink — internet service

Centurylink has to be the worst internet company EVER! They lie to their customers without any shame. Promise you they are...

Inheritance Scams  · Jun 29, 2019

CenturyLink — low wires

I have been dealing with the low cable going across my driveway for over a year now. I am not a customer of theirs but I...

CenturyLink — landline telephone service

We continually experience problems with our land line. For a long time, almost every time it rained, our phone would...

CenturyLink — damage to property during centurylink installation

CenturyLinkAs the President of the Las Villas HOA, I am disturbed by the work your crew did recently along our property and the...

Contractors  · Jun 23, 2019

CenturyLink — internet

Had internet outage June 15th called customer service said the earliest a tech could maybe fix it was June 24th. The i...

Internet Services  · Jun 19, 2019

CenturyLink — internet appointment they never showed up or called

I called off work today because of scheduled appointment to have my wifi tech to come out and see why most of the time...

Internet Providers  · Jun 14, 2019

CenturyLink — misinformation and unauthorized removal of money from my bank account

I had internet and telephone services through CenturyLink. Account number [protected]. I cancelled all of those service...

Internet Providers  · Jun 10, 2019

CenturyLink — telephone/internet

I called CenturyLink today to cancel my internet service and to have my business phone converted to residential. My...

CenturyLink — internet

Last week my internet was out 4 different days. When i called they said it was not on their end but after she looked...

Internet Providers  · Jun 03, 2019

CenturyLink — internet

We bought a new modem because we were told we had to upgrade for increasing our internet speed. They kept trying to bill...

Internet Services  · May 03, 2019

CenturyLink — complaint

I live on a parcel of land where there's 3 separate dwellings with 3 separate addresses separate power meter...

Utility Services  · Apr 28, 2019

CenturyLink — fiber internet

I signed up for fiber internet. I received the modem on 3/26/2019. I cancelled the service when I found out it was DSL...

Unauthorized Charges  · Apr 05, 2019

CenturyLink — staff training - "same customer - same location - multiple modems"

I have two lines/modems. I called to cancel one modem. Customer Rep verified info for both modems and canceled the...

Internet Services  · Apr 01, 2019

CenturyLink — internet customer service and service

After a year of promises and their best offering of 5mbps, that didn't break 2 mbps internet svc in january I...

Utility Services  · Mar 02, 2019

CenturyLink — internet

Stay away from CenturyLink! Dont switch! Dont believe what they say. The internet is very slow, down time a lot, you...

Internet Services  · Feb 17, 2019

CenturyLink — phone & internet service

We are having an ongoing problem with our CenturyLink service in Pueblo. In October of 2017, our Internet and telephone...

CenturyLink — fraudulent billing

I had a bundled internet service and tv service with Century Link. I called to move my service effective 6/1/18. They...

Internet Services  · Feb 04, 2019

CenturyLink — after the first year of my 2 year guarantee the price went up

After 2 months of getting the original quoted price to where it should be I was paying $138.88 a month. Now I have been...

Internet Providers  · Feb 04, 2019

CenturyLink — internet

Supposedly ordered at Ease internet protection at the time my service was converted to fiber optics on Nov of 2017. I...

Internet Services  · Jan 16, 2019