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H&R Block / HRB Digital / taxes!!

1 Glendale, AZ, United States Review updated:

Filed my return electronically through H&R Block, and was given a Direct Deposit date of 2/22. On 2/22 the money was not deposited to my Wells Fargo checking account. I called H&R Block they said to give it an additional 3-5 business days to be deposited to a third party bank. Okay, I wait and I call after 5 business days and 4 people later I find out my refund was sent to a completely different routing number and account number. Not even close to mine!!! I had to open a claim with H&R Block, after 7 days waiting they tell me they can't help me further because it's not their responsibility... they give me the routing number and account number and I had to contact the bank it was deposited too myself. Thankgod was rejected and sent back to the Irs. I call the IRS they say a mailed check will be sent 5-7 weeks. Cool I wait 7 weeks still nothing, I contact the IRS again, the money was sent back to H&R Block Corp. for them to take out their fees. Wow!! I submitted a check replacement form a week ago and put it on their Emerald card because it only takes 1-2 business days. It is now business day 5... never file with H&R Block!!! This is a nightmare. My 5 thousand dollars doesn't mean anything to anyone I speak too. Half of them I can't even understand because they have such heavy accents. Worst company ever!!!

La
Apr 16, 2018
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Comments

Wi
  16th of Apr, 2018
0 Votes

Did you buy the piece of mind protection? If you had, you wouldn't be paying any fees. Mistakes happen, and they suck. But sometimes you just have to take a breath and wait.

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