H&R Block Emerald Card / h&r block are liars!
We have been trying to get our $400 back from these jerks for over a week now. We have been lied to and just want our money back! We tried to place an order online for $400 for our son for a pocketbike. The order did not go thru because the vendor did not have the item in stock. Well H&R Block kept telling us to wait 24 hours for the money to be put back on the card. Then they tell us that we have to contact the vendor and have them send a fax saying it's ok to release the money to them. The vendor will not do that because the order never went thru because they didn't have the item in, therefore they can't release money they never had Every time we call customer service we talk to someone that can't speak English. I am so sick of calling them and getting the run-around. All we want is our son's $400 back that he worked hard to save up! Do not ever get one of these cards!
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