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Hp Compaq Laptop / warranty is useless

1 United Kingdom

Bought a second HP Compaq laptop six months ago after the first died from old age, I literally picked it up from the kitchen table to move it out of the way of my son and a third of the screen became broken. No external damage can be seen or felt the screen is stil intact. I sent off to HP and their 'engineer' states that a 'big' force was used and hence caused the damage. When I asked what could cause this 'big' force I was told that a pen or a finger would do it. All I did was move the useless piece of plastic 4 inches!!

SO TO ANYONE EVER THINKING OF BUYING HP - JUST DON'T, IT'S NOT WORTH THE MONEY & TIME YOU'LL WASTE

BUY ANOTHER PRODUCT - THIER CUSTOMER SERVICE CANNOT BE ANY WORSE

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