I had never purchased anything on HSN before.
Until I purchased a Kodak camera that was false advertised as coming with a lithium rechargeable battery. That statement is what made me purchase the camera.
When the camera arrived, it not only did not come with the rechargeable battery, as the description stated, but Kodak informed me that the model was not even compatible with one. Meaning, I could only use it with 4 AA batteries which only last through about 4 uses. I asked for a refund and never got one until months after I filed a complaint with the better business bureau. I asked in my complaint that HSN be made to take off the false advertising about the camera off their website and last I looked it was still on there and another lady I "met" experienced the same problem I went through.
I will never purchase anything from them again, this was my first, and last experience with them.
It is unreasonable for anyone to conclude that because of this experience I am a "whiner".
People should be forewarned of this. This presented an extreme inconvenience to me which HSN never apologized for.