Placed an order on Dec. 20, 2019. Got an email saying a shipping label was created and tracking would be updated but never was. So I called usps and they told me that sugar popped did not send my package and that they only downloaded the shipping label. So I called sugar popped and finally they pickup and say by the end of the day tracking would be updated but that did not happen. 50 dollars gone. Will be reporting and getting justice!
I purchased an item in august 2019. It is now october 2019, I was charged but did not receive my item. Worst part was I made several attempts to contact them using all contact methods & received a response from johnathan in september stating he would either ship item or refund my money. This was a joke. I'll be sure to share my horrible experience with other women. Please save yourself & do not order from this site.
They do present nice items on Instagram however their customer service is piss poor and on that alone I would highly recommend nobody spend any money with them. Furthermore I would not spend money with a company who doesn't have a physical location again. This company has methods of contact but does not respond on any level and when someone does respond they do not follow through. Worst business ever
I ordered two jumpsuits from this company only received one of the jumpsuits and have been trying to contact them for almost 2 weeks about my order either a refund or the jumpsuit. My order number is 32580.
Sometimes a response to a customer about their order and reliable service will take you a long way. im very dissapointed in this as im not rich and do not have money to waste.
I placed an order in August 2019. It has now been over a month & I have not received the item & waS charged...
This company is horrible!!! I place an order 2/25. Received an email that a tracking label was created, 2/5 i've heard nothing since. Contacted usps and they told me a label was created but no package was received! So I emailed sugarpopped several times regarding where's my order because my account has been charged? Not one reply!!
I contacted the number listed on their website several times and no answer, I even reached out by chat which I later find out is not really a person to person chat (still no reply) it is now onemonth later no response no package and they still have my money which I will be disputing with my bank at this time! Please do not waste your hard earned money on this website! They are not legit. Thank me later.
I order 3 dresses from this company may 15th 2015. Got them by may 22, 2015. I got home from work and wa...