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Home Depot Home Installation Services / theft

1 Newport News, VA, United States Review updated:

Home depot home installation sub contractors to install kitchen. Everything we moved from the kitchen lined the entry to our home. We had a large box of expensive liquors go missing. I will assume liability for this because I did not stand over them the entire time they were here. I never dreamed they would smile in our faces and know that they stole from us. I cannot prove it but I know that the box was in the entry before they started and it was gone after they finished. The contact individual does not return my calls. Lesson learned. Do not use Home Depot Home Installation because they contract questionable individuals and in the future I will stick to workmen in the home like a fly on crap.

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Comments

  • Ho
      8th of Jul, 2011
    0 Votes

    Hi! This is Stephanie with Home Depot Customer Care. Please contact me with more details. I'd like to look into this.

    Thanks,
    Stephanie (stephanie_care@homedepot.com)

  • In
      14th of Jun, 2018
    0 Votes

    Memorial Day weekend I bought six appliances from Home Depot, which were delivered the following week. When the Home Depot installers came, they advised they could not install the dishwasher due to the recent new kitchen flooring was hindering the old dishwasher to be taken out and advised I would have to do another work order to have the dishwasher installed at another time. Two days later I had a short power outage and noticed the oven electricity did not come back on. I called an electrician who checked and said he noticed the wires for the oven were not completed in the installation properly and caused the outage, which could have caused a fire. Also, the flooring company said there is no issue with the flooring as the dishwasher slides out easily, thus the dishwasher could have been installed at the original scheduled time. My email is goodlion1@gmail.com

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