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Hertz Rental Car / overcharge on credit card for hertz rental car

HertzIreland, United States

Rented a car from Hertz-Ireland in June 2016 for five days through USAA car rental and was given a reservation that it would cost 215 Euros. Reservation number G8961824581. We turned in the car without damage and a full tank of fuel at Shannon airport and was given a receipt. When we received our credit card bill we were charge over one thousand dollars. After many phone calls and emails, we just received an invoice (August 24, 2016) stating that there was damage to the car. Now we are trying to find out what damage they are claiming was done to the car. How very sad that this problem occurred. I am having our car insurance look into this matter and have refused credit card payment on the over charge. On the invoice there was no email address or fax number just a mailing address. We have called Hertz in the US and they gave us an email address for Ireland but the email came back as not deliverable. We would like resolution to this problem but it getting any help from Hertz!

Bu
Aug 25, 2016

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