SUBMIT A COMPLAINT

Hertz Car Rental Phuketbeing accused for scratch

Rented a car where there are already a lot of scratches and dents. It's a black Toyota Vios. Sign the papers with all scratches marked. When returning the car ..one of the staff checked and accused me of making one of the scratch and have to charged 2000baht. Told them it was there and foind a receipt in the car that have already the same scratch on the side. At least 4 hertz staff came and out and surrounded me. One of the hertz staff even smoke and just bliw all the smoke at me. Feels like a gang tying to get rid of customer. Tbey accysed me and even shouted at me . Bad experience and will never rest car from HERTZ .

Ma
Jan 27, 2015

Post your comment