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Hertz Car Rental / extra charging sharp practice

1 Chambery Airport, France

I inquired about snow chain availability at Chambery Airport and was told, incorrectly, that they were not available. However, Hertz advised that the car was fitted with snow tyres. At no point was this requested, or a price quoted and yet £112 was added to my invoice, without my knowledge. Despite an email chain that confirmed this, they have refused to credit the account.

Jul 27, 2015

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