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HDFC Bank

www.hdfcbank.com

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1.9

Overall customer rating from reviews and complaints

HDFC Bank earns a 1.9-star rating from 4 reviews and 700 complaints, showing that the majority of banking clients are dissatisfied with financial services.

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HDFC Bank Complaints Page 8 of 35

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S
12:15 pm UTC

HDFC Bank charges for non maintenance

Dear sir/Madem.
I wish to bring in your kind notice that for last 1 years I had neither availed any services of saving account number [protected]/ card never have I maintained the Acc. number. But to my utter disappointment I was repeatedly being charged for non maintenance of the said account. Which has augmented my distress, as owing to this my account is running in minus/ negative which have discourage me from continuing the Acc. No. of your institution.
It seems that you at hdfc instead of giving due concern & care to customers, if sometime they fail to maintain the balance in their account number due to some unavoidable exigencies, you go on charging then uninterruptedly which no doubt mar their confidence & esteem to continue with you at hdfc.
In this context, I wish to request your benevolent self to give me one time exemption for non maintenance of Account No and all my charges be withdrawn. I shall deem it an honour to continue with you at hdfc with ease and shall maintain the balance in the Account No. Or if one time exemption for non maintenance of Account No was not given and charges were not withdrawn, my above mentioned account no. must be closed once and for all, taking this note as an request for the said without any delay and oblige.
I shall be positively waiting for your positive response.
With regards
Ayaz ahmed
R/o Doda, (J&K)
[protected].

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P
11:56 pm UTC

HDFC Bank cash deposit

Not for good Cash department. I m waiting 1 hours. Cash deposit not is some technical problems. Big staff and service is not good. Like govt bank. Staff is not good. I suggest is can u change the staff of HDFC Sector 15 Chandigarh near ICICI and near post office . Staff is totally free of work like not responding any costomor. All staff members change.

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H
4:19 am UTC

HDFC Bank I am complaining about service

Hi,
I got a call from +917483396548 number today for loan apply. Everyday when I get a call I always insist not to call for any loan appliances. There should be a service to note those customers who are not interested in loan, so that such customer won't get a call for loan. If any customer need loan, the customer will himself/herself will call you for the assistance. Today the lady who called not only irritated me but used wrong language to convey the things which is inappropriate. I kindly request you to take action against this

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H
H
HDFC Bank_Cares
IN
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Jan 08, 2019 11:42 am UTC

Dear Customer,

apologies for the inconveniences. Please write to talktous@hdfcbank.com with caller details along with your contact details for further assistance.

-Anay
HDFC Bank Customer Assistance

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B
12:54 am UTC

HDFC Bank Credit card...

Reference to my credit card 517635xxxxx9706 in your bank since 2004. The card has been used for the period of 2004 to 2006. After this used years, I got a residency permit in uae for the employment. Consequently, I requested to you the cancellation of card. Then I received a reply from the customer care, the email was shown your card status changed as a free of life time and there will be no any annual membership fee. Similarly, informed the card cancellation not required.

After my request for the cancellation of card, I have not used and no any outstanding credit balance on this card. Regrettably, I received a statement on 27/11/2018 and it is showing the credit outstanding balance amount rs. 34, 714.66/-. Therefore, please clarify the reason and revise the statement without balance. As per my previous request for the cancellation of card and your email, please I remind and request you the immediate cancellation of my credit card account.

This is for your necessary further action

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V
9:58 pm UTC

HDFC Bank regarding without permission auto deduct my main balance.

Dear Sir / Madam

My name is Vijay S/o Sh. Dharam Chand village Ganour Sonipat and I have an HDFC bank account in which I have not started any auto reduction facility, but without my permission, my mobile number [protected] has been paid by you in my account and I had already paid the bill on this number and I like filling all my bills with time. I do not like that the bill has been paid by your bank without asking me and the bill which has been paid by your bank has not yet filled up on my number bill.

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D
12:23 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank deduction of charges

Sir, my customer id is [protected].I was not able to use my saving account since 1 @ half year. As my balance went to minus 3300 for non maintaining average balance On Dec 2018.. So, I went to Branch manager (noonmati branch, Guwahati, Assam). And prayed for waiver of all charges till date... And afterwards my balance became zero... Then I started using my account and deposited 10000...on 26 Dec again my 3600 got deducted for all charges that I got waived while restarting my account... So kindly look forward to this matter..

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H
H
HDFC Bank_Cares
IN
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Jan 06, 2019 7:37 am UTC

Dear Customer,

I request you to share your account/customer Id, charges details and registered contact details to talktous@hdfcbank.com with ref ID- TTU060119-09 in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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A
11:33 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank solar finance

18 emi k liy sign kiya document but 6 month advance and 12 months emi k liy aapka local agent pressure bana raha h. And emi amount vhi extra bata raha h. So please help aur na hi koi mail na koi msg hdfc ki taraf se. Suncity solar technology jodhpur se 1 kv ka solar system hdfc se finance karaya pavan rathore k naam se [protected] agent no. Aur koi detail nahi di.

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G
5:12 am UTC

HDFC Bank service

G Vinay Kumar
Accno: [protected]

This is regarding the deduction of 800 rupees amount every month from my salaried account...without any information every month they are deducting the amount due to this i am unable to process my transactions on time and with sufficent amount...today i deposited 39400 and i have to pay 39256 credit card amount but after that i try to pay my outstanding amount of 39256, but it is showing insufficient balance...when i checked my account it is showing 38600 due to this i can not made my credit card payment...and in the transcations history it is not showing the deduction of amount, which is not legal..so please do the needful

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M
1:01 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank debit card

Hi my Name is Mumtaz khan my cust I'd is [protected] it's been more than 10 days I placed a request for my debit card re issuance but till now I m just in wondering when I will receive it's been the worst customer service experience with Hdfc please re issue my debit card as soon as possible or else I will with draw my accounts from Hdfc I just get otp but never got a dispatching details till now 7 cards has been issued but never got any details where it went may be you guys sent to other planet

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H
HDFC Bank_Cares
IN
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Jan 05, 2019 8:55 pm UTC

Dear Customer,

I request you to share your account/customer Id, complete issue and registered contact details to talktous@hdfcbank.com with ref ID- TTU060119-02 in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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A
5:28 am UTC

HDFC Bank credit card delivery

Dear Sir/ma'am
I am Sk Akib Parvej, applied for a credit card and which was approved and dispatched on 31/12/2018. And Yesterday a delivery guy from Blue Dart came to deliver the card and he did not deliver . Beacuse address mention in the parcel was 115B Regent colony, The actual address is 115 Regent colony . I was suggested by that guy to request HDFC to write a mail to Bule Dart stating that the guy can deliver the parcel to 115 Regent colony. This is the problem and I am seeking for help from You.

Kindly look into this matter and kindly resolve this issue

Regards

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L
3:42 am UTC

HDFC Bank manager and entire staff completely bad behavior

Dear Concern,

Please have a look into the matter we LRM Spices private limited having a handsome turnover with your bank and other too are facing bad experience with entire HDFC staff of Jatheri branch, Sonipat.
Mr. Sushil, Mr. Gajender and Mr. Vikram are the ones.

I am Director - Operations Mr. Kuldeep Singh Chhikara ( [protected] )

Hope you guys help them change there behavior or change the staff.

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J
3:17 am UTC

HDFC Bank unnecessary credit card calls

When a person is saying I am not working or not interested, then why your customer service people keep calling from multiple numbers. I have blocked still continously I get calls. It is so irritating. You are spoiling your reputation like this. Please call people who are interested..I have requested multiple times to stop calling me however I get daily.. I mean daily 6 to 7 calls for credit card. If this don't stop I will raise an online police complaint. Again final time I am requesting stop calling me for credit cards.
I have more snapshots to complain legally. Please stop calling me. Improve ur customer service department for God sake. It's harassment.

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H
HDFC Bank_Cares
IN
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Jan 04, 2019 11:07 pm UTC

Dear Customer,

We can help with that. Please write to talktous@hdfcbank.com the caller details along with your contact details. Mention this Ref No. TTU050119-01 in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance.

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A
9:35 pm UTC

HDFC Bank salary account charges

Hi sir,
my name is ajay yashwant more. I have salery account in gujarat, ahmedabad navrangpura branch..I living my last privious job in compony..I am not use this salery account for last 1.5 years..Last 1.5 year not credit salery in my account bank charge my maintainance cost around 7820. How to use my hdfc account.So pls remove my bank chages & this salary account convert in saving account.. I am use this account..So i request remove my charges...My detail is below...
A/c - [protected]

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N
9:16 am UTC

HDFC Bank savings account

I was being assured last year that a policy premium will be debited by sweep in facility but it didn't happen and the amount gets debited from another account, due to low balance ECS returned and there are charges levied from my account, i have been running behind your malad west orlem branch for last two months but there's still the matter is pendind, such is your pathetic service, arrogant staff just interested in selling their products when incomplete information.

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H
HDFC Bank_Cares
IN
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Jan 04, 2019 12:09 am UTC

Dear Customer,

We can help with that. Please write to talktous@hdfcbank.com with your Account No. or Customer ID, along with the charges details & registered contact details with the complete issue. Mention this Ref No. TTU040119-03 in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance.

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N
4:11 am UTC

HDFC Bank money transfer :amount deducted from my account but did not received

My account no : [protected]
IFSC code : HDFC0000004

This month on 15th of December i have done
UPI transaction "UPI-[protected]-[protected]@sbin0001883.ifsc.npci-PAY-[protected]-UPI",
reference no [protected] of amount Rs- 1, 125 to my friend.Amount was withdraw form my account and deposit to
account:[protected] IFCS code :SBI1883.
At the same time the aount was debited from account [protected] by UPI REV ref no [protected] on same date that is 15th of december.
But from my side payemnt was successful but my friend did not got the amount.

Can you please look into this matter as the amount was deducted from my account and did not received by 2nd person.

Please solve the issue as soon as possible.

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M
10:27 am UTC

HDFC Bank I can't receive money then why deduction create in my account

I m mayur Sharma. I have an account in HDFC bank. I will 2 attamp form BOB ATM in anand.
1 at 2:16 I can't receive money, then I will try
2nd machine with same ATM at 2:17 then I will collect the money.
But why they will diduction both transaction.
I will not received 1st widhrawal.
Then why They will diduction money from my account. Please solve my issue as soon as possible.
And please credit diduction money in my account

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A
5:06 am UTC

HDFC Bank closure of loan of 40 lac rupees and deposit of 75 lacs in my account without any intimittion

Dear Sir,
This is Capt Abhay bhardwaj account no [protected] Hdfc bank Juhu Versova branch Mumbai, India.
I am a Imperia customer with HDFC. I would like to bring to your notice that unethical and fraudulent practice have been done to me by the bank.
Mr Uttam who is a personal loan Manager had help me with a personal loan of Rs 40, 00, 000.00 lac INR. Since I have been a very loyal customer. Further more I needed additional 35, 00, 000.00, (thirty five lac) INR.
My loan was approved, but the bank without any intimation or any authorisation., acting upon the will of my personal banker and Mr Uttam. Closed my loan of 40 lacs. Redirected funds to close the loan with the dues and transferred the remaining money to my account.
1) I was not informed that money had been transferred to my account and it kept lying there idel for a month. The interest was borne by me.
2) I was unaware that my first loan was closed without any authorisation.
3) The amount of loan repaid and interest loss due to pre payment has not been submitted to me after repeated reminders.

This is also to inform that I have shifted all my money to ICICI bank as this is a huge loss in trust to such an organisation.
My problem has not been resolved as the branch manager Mr Amit who knows the case has not take any action for the last 7 months after repeated reminders.
My personal banker, Mr Rajesh Yadav phone number [protected] knows that anything in written would go against him has been trying to evade this topic.
Mr utttam. [protected] the main accused is not responding.
This is a classic base of bank fraud, where my money has been handelled by bank individuals without my consent, to close loans and make changes in my personal account.
Kindly look into the matter

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S
12:18 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank it is about credit card irrelevant calls

Hello team,

I am kiran devi (registered contact no:[protected]), hdfc credit card ending with 9118 holder. I want to put complaint regarding a caller from your department, her mobile number is [protected] and other number is [protected]. She talked rudely and forced me that if I will not take the insurance policy she is blocking my card.Further when I called on her number she again said we have already blocked your card and disconnected my call. She has misbehaved regularly which is not leaving a good impression on your credit card holders.

I, therefore, request you to take necessary action towards this rude lady. Otherwise I will charge harassment case on this caller. Wish to hear from you soon.

Thanks and regards,
Kiran devi

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G
12:55 pm UTC

HDFC Bank unauthorised amb charges

Complaint is reg HDFC bank, branch sec 21 Gurgaon(acct no. :private )for debiting Average Minimum Balance charges 4 times from sep 2018 till nov despite having my Hdfc life of more than Rs.4.5 lacs with the Bank. Its was my salary account which was converted to saving account and I don't close the account because I have to pay installment of my hdfc life which is still I am paying and still around 3000 has been deducted as AMB. this is not at all accepted.

Please refund the money asap other wise I will go ahead closure of both my insurance plan n hdfc account.
Fed up with the hidden charges levied

This is not th way hdfc bank can deal with customers
contact no :[protected]/[protected]

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I
6:33 am UTC

HDFC Bank credit card expired (card not received)

Hi,

This is to inform you that my Credit card expired on October 2018 and new card send to my old address and card returned and Credit card dept chennai called from this number and change your new address and this will be updated on 21 st November. I again called credit card dept and asking the status. They are informed card in Blue Dart only again I called Customer care of Blue Dart and they said that card returned to bank on 25/10/2018. I didn't received good response from HDFC credit card department. Please do the needful ASAP.

Regards,
Inbarajan M

Waybill No [protected]
Pickup Date 23 Oct 2018
From Chennai
To Chennai
Status Shipment Delivered
Date of Delivery 25 Oct 2018
Time of Delivery 10:32
Recipient Rto Cards Recv By Kamal N
Reference No 074 - [protected]

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