HDFC Bank

Dear Sir,
I have a sf a/c with your T.C.ROAD Br.kolkata No. [protected] since a long time.
I issued a cheq. no.000016 dt.25.10.2018 for Rs.15300 to m/s.Thomas Cook india limited for loading of US dollar to my son"s boarderlless prepaid card and it was an urgent necessity for him in USA as a phd student. Thomas cook officials deposited the chq. to
their PRINCE ANWAR SHAH ROAD Br. immediately after receiving the chq. They sent their representative at 11 am. in front of me . As it is a transfer cheq. of same bank, it should be transfer withen one hour. It is a practice of most other banks.
But I am astonished to see that still now it is not debited from my a/c. I will complain this incident to RBI COMPLAIN CELL if not receive satisfactory reply. And this is happening several times . You are demanding better customer service than nationalised banks but we are facing a lot of trouble.
Pl. take necessary steps on the concern branch.

with regards
Kisor Kumar Ghosh

1. I was a hdfc credit card holder and I am using this card from 2015 in the year of 2017 I decided to go with settlement as I was feed-up from unnecessary charges. my sattlement was done amount 40k in 5 months installments.
2. till feb'18 every month I paid a minimum amount of the settlement, on my last settlement month 31st mar'18 as conveyed by the hdfc agent I paid rs. 26708/-. (as the agent said that this is the last amount and I have to pay before 31st mar'18).

3. on 18th jun'18, after 3 months suddenly I got mail from hdfc rpmc codecomplianceofficer "being fully sensitized to the circumstance, we consider the aforesaid settlement as valid upon payment of rs.3, 367.00 on or before 30.06.2018".
(because the mistake happened from hdfc agent, they extend my settlement from march to june'18, that is again they are remembered after 3 months).

4. same I got a call from a hdfc agent to pay rs. 1500/- on 29th june'2018 from mr. rahul (mob :[protected]).

5. so I paid the same amount on 29th june'2018. but please help me out with one thing if I paid rs. 1500/- then rs.1867/- is not a big deal to pay just for the noc from hdfc bank.

6. now I got a call from hdfc back that due to less payment they cancelled my settlement amount and they dont know the above number that person who called me for the payment.
7. from last three months m asking the payment details from nov'17 to june'18 but they are failing to share that details.

8. unnecessary they are delaying the case and increasing my amount day by day. now they are showing 40k outstanding again,
Common why you guys are making fool to common public through playing this type of strategy.

Sir,

I am unable to log-in to net banking nor am able to register afresh. Problem persisting for over 2 months and I wasted considerable man hours contacting the call centre personnel and also follow their instructions.

I was asked to update my senior citizen validation by visiting the hdfc bank branch which I did. I was told by them that within a week I will be able to log-in to my net banking.

I received an sms from you on 21st october 2018 stating as under;

"your customer id has been enabled for net banking. You can login with your customer id and ipin (password) and conduct wide range of transactions conveniently".

I tried several times but no use. None of your people are able to give me a remedy. I am enclosing screen shots files 1 to 6. I am an account holder and a credit card holder of your bank for over 15 years and I am thinking of closing my account and all dealings with you in case I am not remedied soon.

Hdfc account no: [protected]
Name: m.R. Vijayaraghavan & radha vijayaraghavan
Ph no: [protected]

Dear Sir,
Despite submission of my prayer on the reversal of Programme Mng. Fee of Rs.114=69p. addressed to the Branch Manager, Mr.Shantanu Verma in April 2016, no
steps have yet been taken for the reversal of the uncalled for debit of Rs.114=69p.
I have sent 5/6 e-mails to Mr.Verma and several phone calls. No action seems to have been initiated. I never requested for any Programme Mng., nor did I receive any
prior intimation.Then why arbitrarily deduct this amount from a clients'account.
I am disgusted by such inertia and negligence of your Netaji Nagar Branch
causing immense harassment and hassle to a Senior Citizen Customer.
Please do the needful and oblige immediately.Thank you so much.
Yours faithfully,
KUMAR CHATTERJEE

My name is vipul Kumar pathak I have HDFC bank account in mp nagar zone 2 Bhopal madhya Pradesh they have deducted 2000 once bcz there was no money from my account and they have deducted again now I can't even put money if I will put they will deduct again please do needful I'm using this account since 5 years and I did use amount of transaction I want my 2000 back and account should be clear then I can deposit my money again

Sir, I submitting the fees process of uptet 2018 by internet banking ₹500 on the date 07/10/2018 for registration no.-[protected].Money debited but transaction not successful, transaction no.-[protected].I wait two days but fees process not completed, then I tried again 09/10/2018 completing the fees process for same registration no., now this time transaction successful, transaction no.-[protected], which is also shows on my print out.So, please refund my fees which I submit on the date 07/10/2018 by transaction no.-[protected].

This has been my most pathetic banking experience with HDFC bank.

I was unable to pay 2 of my loan account emis and credit card bill as I was jobless for almost 5-6 months. Everytime an executive called I told them currently I'm unable to make the payment but soon I will once I get a job. Finally after getting s job I got my salary in my account, but till then the bank had already put a hold on savings account balance. I was told that once I make the payments the hold will be removed. So I arranged some money and finally I was in a position to make the payment, so I paid the credit card bill as per last SMS recieved for immediate payment and I also made a payment towards my pending loan EMIs. Next day the cx exec tokd me the hold will be removed in 24 hrs. It's been 5 days still the hold is not removed from my account. Now the bank is asking me to clear the whole balance, only then the hold can be removed. Everytime I've called an executive has given me a new story. I'm feeling tortured by this bank. My credit card balance is lesser than my savings account balance. And they are holding the whole amount. Isn't this illegal?

I have purchased a health Suraksha Gold Plan Policy from HDFC Bank Agent Code is [protected] while selling the policy not a single terms & condition were explained to me regarding this policy and now when I submit a claim all claims are getting rejected by showing some sections.

This is like fruad done with us Agent have to explain each every section regarding policy to the customer while selling the policy.

Hope you understand my problem and please help me in getting some benefit to reduce my loss in spending money for policy.

I need closure of my credit card no: [protected] . Still the officer can't take any action to closure my credit card and My home branch not supporting me to issue the credit card closure form.

Credit card : Times card ( titanium )
Credit card no: [protected]

Kindly sent the credit card statement details for my knowledge and I got continuous call from credit card department regarding the payment. I need to close the card.

to whom ever it may be concern

This is to bring to ur notification that today i had word with the hdfc officer named shrikant Who is from the loan department as i agree my emi amount was pending and it happen little delay but the person spoke with me in a very third graded language and repetaedly saying him plz take properly but that person did not mind his language and started shouted on me as he is a employee of hdfc and not purchased me.
Such kind of useless staff if the hdfc bank special the loan department is having than it would be very hard for u people to do the business
he has interfered in my personal life which u all dont have the authority to behave in such a manner
there should be a strike action against this hope u respect the client and stop such kind of unmannered behaviour with the kind
very disappointed with this behaviour
As I deal with many bank and had such a bad experience for the first time

Hi My credit card was cancelled and I can see a new card on my net banking portal, but I got a message from bank saying that they are unable to dispatch my new credit card due to signature mismatch. I contacted my relationship manager and hasn't received any response from him. I have been trying to get in touch with customer care, but there's no option to speak to a representative and its only computer operated. I am getting frustrated because i've been trying to get this sorted since 3 weeks now and HDFC bank hasn't been helpful at all.
I had submitted a query form online on 5th Oct as well but no acknowledgment of that.

I shanti nain is the first holder of hdfc bank savings account : [protected]. I have lost the debit card no: [protected] on a m 10 oct 2018.

I tried to block this debit card through net banking but could not do it as a notation was coming that 'this service is temporarily unavailable and do it through phone banking and advised how to get the pb number"

I got the pb number [protected] and repeatedly dialed this number. However this number is not getting connected.

Then I tried the number 022 [protected] of the hdfc corporate office. This number rings but the operator does not pick it up.

I am shocked how fast the standard of the services of the hdfc bank has dereiorated at various levels.

Apparently the deep rut has set in and if urgent and drastic corrective actions are not taken, the hdfc bank will go down the drain like so many other banks.

Can I request the hdfc bank get my above debit card blocked and confirm to me. Hdfc bank shall be responsible if any transactions are made through the above debit card.

Shanti nain
mob: [protected], [protected]

I am kulbir kaur, one of the customer of HDFC bank of (Ghansali Branch )Reliance Corporate Park .At the time of opening the account employee confirmed me that my account is a salary account and he also conveyed me that thier won't be any annual charges of debit card pertaining to this account.But last week my account got debited with Rs.885 as annual debit card charges fee . And when I approached the hdfc bank, Icame to know that my account is not a salary account and I have been issued platinum debit card instead of normal debit card.Iwas misinterpretted regarding my account details .I want my debit card charges to be waived off as soon as possible, and want my account to be converted into salary account.Being a new customer of your branch, every employee need to be loyal regarding the terms and conditions of the products of the bank, instead of misguiding them, only to fulfill your bank targets.It is my request to branch manager to resolve this issue to take this on priority and resolve it

I raised a request for Retalia credit card on 19th September 2018 .
Now it has been more than 20 days I have not received even a single update on my card.
And when I am trying to call your customer care or executive (Mr Rahul and Miss [censored]al) for the update no one picks the call or hung up the phone on my face and this has happened not once but 5 times in last week.

Can you please let me know is that the way HDFC works?
You have no sense of how to talk to your customer.
Moreover I don't need any of your card now .
Please keep that card with you only .
And I will make sure that none of my known takes any stupid service of yours.

Big corporation like HDFC bank act deliberately t make it difficult for a customer to register a complaint with them.

Ideally I would like an actual mail id so that I can have a copy of complaint mail when I escalate later.

But with HDFC Bank if you want to complaint it can be done only from within their portal. Later if you want a record of your complaint you are at their mercy.

No way you can forward this complaint to another regulatory authority.

Is there a mail id to actually register a complaint to HDFC BANK. I am not interested where they provide a way to register thru their portal only.

Jayakumar

My self Arup khamrai my mobile no - +[protected] I am using last two years great card this time have some problem phone banker not able to solve and she saying go and make a complaint. I buy a product from Amazon last month by credit card emi then 16th of last month bill generate with one emi. Then the product has been return. But I paid that bill with one emi. So one emi already I paid ...I ask her where is that amount which one I paid(1 emi) she said that Amazon didn't cut any emi.
And 16/9/2018 IGST debit Rs31.92 why this is deduct she dont have any answer. Because previous card has been block. So i need to proper explanations. Otherwise i am going to quit a relation with HDFC.

We are belongs Durgahomes Phase-2, Ameenpur, Sangareddy dist, Hyderabad -502032
having a current account in your reputed HDFC bank, Ameenpur, Hyderabad of IFSC code:HDFC0009147; MCIR Code:[protected].

Our society (Durgahomes phase-2)current account no is : [protected]

Recently our Colony general secretary resigned and elected a new General secretary though a meeting. We need to add our General secretary in the Cheque sign authority.
As per our By laws, Treasurer and General secretary are authorized for issuing a cheque.

At present President and treasure issuing a cheque and hence we have given a request to remove the existing colony president sign and adding the General Secretary signature. All the requested documents were given but till now general secretary name was not yet added.
Every time branch manger Mr. joshi & Ramakrishna will tell we are busy with audit and we will do in a week. but even after 45 days of request also nothing was done.
In fact bank people are depending on third guy Mr, Gyaneswar for this job.
If the bank people are not able to solve small request, why they have to run the bank. HDFC is Being a Global solution provider and reputed bank, we never expect this poor response from your branch. I request top level team to involve and solve this issue at the earliest.
with regrads,
B.V.N.Patel -Vice presedent -Durgahomes phase-2
current A/c no: [protected]
contact numbers: Patel: [protected] & Mr. Madhu: [protected]
Email: [protected]@gmail.com;[protected]@gmail.com

Even after complaining multiple times still iam getting calls for personal loans and other offers from bank . I have registered for Do not disturb and also asked bank to remove my number from list. If I still be getting calls I may need to take further action against bank . I have been getting calls since a year and I have already blocked multiple numbers of bank... This is against the law to call for bank offers on numbers which is registered for Do not disturb...So be careful...

I was not aware my card was blocked due to non payment of min balance, when I tried calling customer services, one Mahesh spoke to me on 29 Sep [protected]@6:18pm

I enquired about any calls or intimation sent for card blocked, he said the process is if the card is overdue we block the card and that is the process, rather than being polite and help unblock the situation his tone was full of attitude.

I have decided to close all relationship with HDFC and have trashed the credit card and will soon close it.
I will also close all banking relationship with HDFC and thank them for wonderful customer services and preferential treatment provided

Dear friends,
Im writing regarding HDFC bank cheating g peoples, I'm having HDFC salery account in Karthik Nagar branch Bangalore, ofter leaving my previous job I'm not used that account from last 1year and I don't no they are charging non maintenance balance fine to me,
I paid that fine and applied for closer my account on 12sep 2018 and still they not closed my account and they are not informing what is the problem in closing my account and I'm complained regarding this in complaint portal than also not got any info., worst experience im having in this bank.
From today onwards I'll suggest all my relatives and friends and colleagues not to open account in that nightmare bank...