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HDFC bank / reversal of amount lost due to stolen debit card

1 India Review updated:

I have lost an amount of Rs.50000 as my Debit card was stolen on 30-Oct-2007 and was swiped in a jewelery shop (Amantran Jewellers, Sector 16, Nerul). I have reported the complaint both to the police (Rabale police stn as well as to the HDFC bank, Powai). I have also submitted all the documents required by the bank (Photocopy of FIR report, Indemnity form, handwritten complaint letter, 2 other forms provided by the bank). As per the insurance policy and banks assurance, also mentioned on the Indemnity form, the lost amount should be reversed back to my account after the reporting and submission of required documents to the bank. However, it has not been done so and I am unable to receive cooperation from the bank as well as the police.

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Comments

  • Ni
      15th of May, 2008
    +1 Votes

    Dear Sir / Madam,
    Just 30 min back i lost my ATM Card of HDFC. I have been keep on clling the customer care no. but it was telling that customer care executive will be there from 8 am to 8 pm. n0w tell me as to what needs to be done in this case. My A/c no. is 041041050007425.
    Customer Identification no is 21835585
    My name is Nikhil Ambekar
    This is my salary a/c. please block the card immediately.

    Regards,
    Nikhil

  • Pr
      16th of Jul, 2008
    0 Votes

    Please chor BANK se door rahe

    From:
    "Prafulnath Purohit"
    View contact details
    To:
    pehredar@moneycontrol.com, customerservices.cards@hdfcbank.com
    Cc:
    "A26" , "A26" , "aa123" , "AAA sexy" , "aaa111" , "aaa111" , "aaa123" , "AAAA sexy" , "AAAAA SEXY" , aapkiawaaz@moneycontrol.com, "Aishwarya-Rai" , amitvyas24@yahoo.com, "ANIRUDH SETHI" , arihant@arihantcapital.com, arpitshrimal@branch.sharekhan.com, "babbal" , "baggaji" , bansal_pankaj010@yahoo.co.in, bhatiaku@yahoo.com, "covered" , "deepti sharma" , dj_naha@yahoo.co.in, "foregin2" , "foreign" , "foreign3" , "g3" , gunjananand@yahoo.co.in, "hitesh bansal" , "jatin" , kapoorkunal20@yahoo.co.in, "lady" , m_vaidya@hotmail.com, m.mehta@rediffmail.com, "manisha" , "Manoj Dixit" , "mansi shah" , mansi_mesmerising@yahoo.com, "manu" , manu_aga@gmail.com, "medha mukhija" , meetanshika@rediffmail.com, monikagrwl@yahoo.com, nakuljain32@gmail.com, nas_munna@yahoo.co.in, "Nathu Singh Chaudhary" , "neeraj" , neetu_sinha21@hotmail.com, neha2206@gmail.com, niftyneha012@indiatimes.com, pathak_91221@yahoo.co.in, "piks" , "pintu" , "Power-Play-India" , "praful" , "praful purohit" , "prakash gaba" , "Prashant Kumar Pandey" , "Punyam Misra" , raghuveer@bhartitelesoft.com, "rakesh jagdhari" , "renu sharma" , "stock_picks" , "sunny" , susha_3paisa@yahoo.com, "technical" , tejas_tcs@yahoo.com, tushar_tushki_justy@yahoo.com, usha_stocks@yahoogroups.com, valushkha@gmail.com, "Vinay Garg" , "yogesh prajapati" , "yudhisthir das" ... more
    Respected Indain Investors, mai aapko ek HDFC BANK Credit Card ki hakikat batana chahta hoo.card No. xxxxxxxxxxxx8360 par 22-06-2008 ko Mr. XYZ Ka due payment 6484=84 Rs bataya gaya tha aaj uske pass jo mobile par due balance 13973=00 Rs bataya gaya per month kitna interest liya jata hai aap all investors dekh le ye credit card chalane wale or inke customer service par baithe all employee cheeter hai chor hai daku hai jo ye is tarah ke kaam karte hai is credit card no. wale insaan ne kitne hi mail kiye par inke koi farak nahi padta hai is liye meri aap sabhi se ye recovest hai ki jinke pass bhi credit card HDFC BANK ka hai wo is ko immediatly close karwa le or in future in ki koi service na le ham log ek dam se pagal hai jo bina kuchch bole inki manmaani par action nahi lete hai.agar kisi ko koi bhi information lena ho to is no. par contact kare +919893458473.praful purohitratlamm.p

  • Dh
      27th of Sep, 2008
    0 Votes

    Dear Sir / Madam,
    unfortunatly i lost my ATM Card of HDFC. I have been keep on clling the customer care no. but it was telling that customer care executive will be there from 8 am to 8 pm. n0w tell me as to what needs to be done in this case. My A/c no. is 00441140049201
    Customer Identification no is - 21035421

    Dharmendra singh(9873799648, 9212809313)



    h.n-813/28

    gali-13

    jyoti park

    sec-7

    gurgaon

    haryana-122001

    This is my salary a/c. please block the card immediately and issue me new one so that i can make the transaction.

  • An
      5th of Nov, 2008
    -1 Votes

    I lost Hdfc Debit card cum eshoppping card, Please Block the immediately.

    My HDFC A/c number is :10481050001574

    This is my salary A/c


    Anil Kumar Raju A
    Bangalore

  • Go
      22nd of May, 2009
    0 Votes

    This is the most f..kall bank ever. How is one supposed to report a card lost after 8 p.m. the bank should at a minimun have staffing to block cards which are lost. I am not sure if they understand the uncertanity that the customer goes through when you lose a card an are not able to take any action. The bank is liable for all loss which occurs on the card until the next day.

    NEVER BANK WITH HDFC this is the most pathetic attitude i have seen from a bank if you cannot have the proper infrastructure in place you should not offer a service.

  • Du
      15th of Sep, 2009
    +1 Votes

    Dear Sir / Madam,
    unfortunatly i lost my ATM Card of HDFC. I have been clling the customer care no. again & again but it was telling that customer care executive will be there from 8 am to 8 pm.so please can u block my ATM Card transections if not contact me as per below given no.


    My A/c no. is 00751050188261

    Name: Durgapathi S

    Branch: Airport Road Banglore


    & my contact no. is 9000613915

    u please get back to me regarding this complaint


    And my suggestion is that try to get the customer service extended for 24hrs..

    ur presently working for 8Am to 8Pm its not sufficient for the customomers who r in trouble, in needs they r not able to get the service in proper time of their needs.

    Hope u wil get back to me in the morning..

  • Ni
      27th of Jan, 2010
    0 Votes

    hi,

    I am Nityananda Bhorali holding (A/C# 00761050358393 )stying in Bangalore . 1 hr back my hdfc debit card had been stolen. Your advice will be highly appreciable.

  • Bi
      23rd of Apr, 2011
    0 Votes

    hi,

    I am Biteshwar Kumar Tiwari holding (A/C# 00821140125584 )stying in chennai . I have lost my ATM debit card and I want to block my ATM debit card. Your advice will be highly appreciable. My contact no is 9840283961.
    Please help me.

  • Po
      20th of Nov, 2013
    +1 Votes

    this is the most pathetic I ever came across. we always blame the nationalized banks. but hdfc people are worst than that. for single transaction u have to wait for hrs. even if you have recharge ur mobile throught net banking they will charge you for that. & wants to register that number. and it will take 12 hrs to that. for every single change you have to visit the branch. its the most ###ing bank.

  • Da
      14th of May, 2016
    0 Votes

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