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Groupon / failed to deliver missing item from my online purchase

1 Singapore Review updated:

I bought a Samsonite Bag from Groupon Singapore. They only delivered 1 item but they kept on insisting they delivered 2 items. They told me to call Singpost, which is the courier. I did. Singpost advised that they only received 1 item of bag from the Groupon merchant.
I have been calling and emailing them but their customer service is the most unhelpful on earth.

Ra
Aug 6, 2015
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Comments

  • Ra
      6th of Aug, 2015
    0 Votes

    Correction, I bought 2 Samsonite bags from them

  • Je
      13th of Aug, 2015
    0 Votes

    when you bought the groupon and when you received them? I purchased 1 too and it was supposed to be delivered to me today but no delivery info has been provided to me at all.

  • Je
      13th of Aug, 2015
    0 Votes

    which samsonite bags did you buy? RED backpack?

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