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4.4 8750 Reviews

Google Complaints Summary

257 Resolved
1229 Unresolved
Our verdict: With Google's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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12:51 pm EDT
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Google unauthorized credit card charg

I went on line to with interest in looking into this company as a part
time working at home on computer business. They wanted $2.95
for shipping of the cd just for viewing to see if maybe this would be
something I might be interested in. I immeditely started recieving
emails from people about starting on line with them. I never received the cd only a phone call from a rep and when I informed him I was
no longer interested he became rather rude stating he would simply
take me off the list. I thought this was the end, I kept receiving emails
from these peope which I just deleted. I did receive the cd 3 weeks later
the same day I found out they had charged my credit card with $98.00 When I called to complain they said sorry the temporay time
has lapsed when can do nothing about the refund. What a scam these people are taking hard earn money from people who are trying so hard to make ends meet these days.

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Lisagrah
Tipp City, US
Aug 22, 2009 8:09 pm EDT

I was sent an e-mail from a friend who had seen an e-mail featuring someone in my hometown who's teenage son told his parents about google profits and how his father and mother were unemployed and ordered the google profits CD for free. Then I received e-mails from different companies thanking me for joining and giving me passwords. I immediately canceled my credit card and will just eat the $1.97 shipping fee gladly. I am thankful that these posts alerted me after seeing these confirmations in my email. Thank you all for taking the time to post and save others the fradulent charges and headaches of canceling when a live person never answers the phone.

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cas030807
Hayward, US
Jun 03, 2009 1:34 am EDT

Same thing happened to me. It said that I only need to pay for the shipping of the CD and I should be able to start making profits when I use it. I guess not. I just found out tonight that there were three different charges on my credit card for $98.04 adn two more charges of $48.16 which was just posted yesterday. I did not authorize them to do this. I only authorized them to take out the shipping charges for the CD which I have not even used. I should have known better. I should have listened to the other people telling me that those things are a SCAM. Please for all those trying to find extra income working from home, be wary of all the scams and hound dogs that are ready to prance on people like us who just wants to make some extra buck to pay off our bills.

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Don
Manilla, US
Jun 01, 2009 9:55 am EDT

I wnted to look at the google profits cd also. They called me the next day after I ordered the cd and started asking questions about how I liked the programs on the cd. I had not got the cd yet. I told them that but they continued to ask question. That kind of p-ss me off. I told them I didn't want the cd or anything they were offering. I guess they didn't understand, 3 or 4 days later I received the cd and was charged $4.95. Now a $99.00 charge showed up. All the numbers we have tried to call don't work. Pretty good scam I guess. I didn't know I was signing up for anything. I just wanted to look at a cd and see want they were offering. thanks for stealing a day of my wages. Thanks GOOGLE PROFITS or is it GOOGLE SCAMS PROFITS?

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3:25 pm EDT
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Google unauthorized charges to my account

I have a problem, tplease help!

Things are hard enough to have companies like this taking peoples money. This google chest company is withdrawing money from my account and I don't know who they are, and have not given consent to this! They have taken money x 2 of $72.21 without my permission.
I don't even know what these charges are for! I am desperate, I have no extra money, my funds are very limitted every month!

How do I get my money back, how can they get away with this?
This cause a huge problem; I had deposited money into my account to pay my rent and this charges were posted to my account prior to my rent check without my permission. Why will the bank pay this without question?

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Chuck Turner
Sandy, US
May 20, 2009 6:44 pm EDT

And illegal in some other ways (allegedly) as they are being taken to court by the Texas Attorney General

See: http://strangelyperfect.tv/3099/google-treasure-chest-its-a-scam-and-a-half/

and http://www.ivetriedthat.com/2009/05/05/google-treasure-chest-google-money-tree-jail/

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Shawn
Buras, US
May 20, 2009 6:37 pm EDT

I just did some research. They have ads all over the web about making money using google. The offer is to send them $1.97 and they will send you free information and that is to cover postage. They send you the free information which is to start your own online business and the charge of $72.21 is a monthly charge for the website they set up for you. The only problem is they don't set the site up until your ready but they start charging you the monthly fee about a month after you get the free information. It is a scam and they can get away with it so call them at [protected] right away and cancel the "MEMBERSHIP" and insist on getting a full refund of your money less the $1.97 of course. You will probably be looking at 7 - 10 working days before you see the refund. If they refuse a refund, talk to a lawyer right away. If they can not produce a working web site for you, then they can have fraudulent charges brought up on them. Once your lawyer tell them who they are, they will give you a refund. It's a scam and legal in a lot of ways (gray areas).

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Chuck Turner
Sandy, US
May 20, 2009 6:18 pm EDT

It was for a big scam - you had a lucky escape dude.

http://www.ehow.com/how_5010143_avoid-google-treasure-chest-scam.html

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Shawn
Buras, US
May 20, 2009 6:02 pm EDT

The same thing happened to me but I caught it early enough and my bank did't pay the draft. What was it for anyway? I never ordered anything or authorized any payments.

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cgperson
Homer, US
May 20, 2009 2:13 pm EDT

YES! I just got an unauthorized amount in my checking. called [protected]. I just called them and she said she is reimbursing the $1.97 that I knew I was going to be charged. The operator said it was in the terms and conditions, but I sure did not see anything that said I would be charged $72.21 for! She gave me the address to contact to get a remimbursement of the $72.21
Accounting Dept for Google Treasure Chest
970 W. Broadway Ste. E-347
Jackson City, Wyoming 83001 I hope this HELPS SOMEBODY!

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Chuck Turner
Sandy, US
May 18, 2009 3:41 pm EDT

ComplaintsBoard
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5:17 pm EDT
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Google unathorized charge of $72.21

Just to warn you all, I also fell victim to the Google Treasure Chest. I was looking at a work a home business where the person, who was local stated they earned $5, 000 monthly by entry data links.
I was curious and thought for $1.95 i could check into the matter. I received the CD, however never opened it as i had second thoughts about the idea. I had no idea that i would be hit with a $72.21 monthly charge. Trust me, had i known about these charges, i would not have ordered the damn thing.

Just want you all to be aware.

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rramsey3
Manassas, US
Jun 10, 2009 12:31 pm EDT

As with many others, I, too became a victim of this scam. Only this time, it wasn't me that gave them my credit card info. It was an identitiy theft issue, currently being investigated by the police.

Nevertheless, I did receive a CD in the mail, called the number on the CD to inquire about it. As soon as I found out what this was I canceled it. Fortunately, within the 7 day period.

I checked all my bank accounts, to find I was charged $1.44 for a "foreign transaction fee" and $72.21 for a monthly subscription. I recieved a "RGA #" (return goods authorization #) & spent an additional $6.37 mailing it back to the address I was given.

Through the USPS confirmation of delivery, the CD was delivered & signed for on May 28, 2009 @ 2:14pm. I called customer service, only to be told the refund was approved on May 29 & it would take 7-10 days to receive the refund.

I just called the customer service back (June 10 @ 12pm est) to find out their data base does not have ANY records of me requesting a refund. WONDERFUL!

BTW...the customer service number given, by my bank, for this company (and on the package received) is in the PHILIPINES. It is NOT in the US. Imagine the language barrier being experienced! Combine that with the amount of frustration already in place from the money lost & the identity theft.

I will be calling & writing the Utah Better Business Bureau, as recommended by another victim.

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8:13 pm EDT
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Google scam, fraud, unauthorized deductions

I got home from work, (work 6 days a week to make ends meet) checked my bank acct showing a pending debit purchase of $72.21. I did agree 9 days ago to send off for a "Google Profit Kit" for only ship charges of $1.97 for a work at home biz. I did not authorize nor agree to any further charges. I called this fukkin # and got a bogus recording [protected]). I bust my ### off trying to save my house from foreclosure and look for means of making money online (home biz) to help soften the blow and get out of debt. The ad on the internet both written, verbal and with pixs depicting how Google could take me away from clocking in day to day to setting my own hours etc. Anyways I got fukked and am not about to let it go on. Fortunately I have a good bank on my side and they'll take care of the matter. For the rest of the public do not get scammed into this offer.. ...

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zanzabee
Shelbyville, US
Dec 04, 2009 9:51 am EST

I think with as many lawyers advertising their services out there, they should start a class action suit against these companies. Many people could recover at least some of their money and the law firms could make some money too.
These companies could also be charged under the Rico- Racketeering Act, if the FTC and states attorney generals were involved. You may not get your money back, but they would be jailed. It should be also noted that the websites that facilitate these types of ads should bear some responsibility, since they allowed them to use their site to perpetrate a fraud. Most magazines would not accept this type of advertising, because their subscription base could get ripped off and they’re not about to risk their reputation and revenues for a sham. That’s something Internet companies should learn from, It is time to start cleaning up the Internet.

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truth
, US
May 28, 2009 12:45 am EDT

I paid for the google profit kit yesterday, and right after i paid, there was no authorization page telling me how much i paid, and what i should do from there...
so i could tell u ###s took my money. there better not be any extra charges to my account or i will scream it from the rooftops, and everyone will see the error in your ways... i am 23 years old, and we are in a recession clown, u can not just go around doing and saying whatever u want...

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Karen Forrest
, US
May 27, 2009 2:46 pm EDT

I was trying to see if there was any "fine print" such as a monthly charge to my credit card after a certain period of time, so I went through the order process again thinking that at the end I could review my order prior to confirmation and see any gimmicks like that. I had seen that when I attempted to order the Google Marketing Kit and decided not to order it because they charge $80+ to your credit card monthly after the first 30 days or something like that. So I ended up double ordering it and would like a refund for one of the orders.

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Burkett_kris
Panama City, US
Nov 30, 2009 3:06 pm EST

I too had attempts made to collect funds from my pre-paid credit card. Luckily, I keep very little money on it. For three months this outfit tryed to take 82.32 from my account. One of those attempts after I had contacted them and was assured that I was off their subscription list. My question is, Why is Google not all over these people? Or are they complisite in this scam.

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larloochi
, US
Jun 18, 2009 11:04 am EDT

OMG! I just did this like 5 minutes ago. Then I came on here and seen how so many ppl have been scammed.
Please if anyone knows how to cancle this I would really appreciate it.
please help.

Cberryj68@yahoo.com

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emily mcclain
, US
May 30, 2009 11:53 am EDT

I ordered a Google Profit Kit for $1.95 and now they charged my account $72.21 there is nothing in my
information I have about a charge of 72.21. I will fight till I get my money back.

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Steven
, US
Apr 28, 2009 12:53 am EDT

I bought the google profit kit. i was told it would only cost 1.95 or what ever for shipping. i haven't got any thing in the mail and i was just charged 75 dollars. WTF

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L. Wayne Vincent
Nashville, US
Feb 12, 2010 5:57 pm EST

Hey Chuck!
Yes I always google everything. I did not sign up for anything. Get it?

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ChetanGarude
, US
Jan 03, 2010 7:52 pm EST

I've been scammed too. The phone number keeps coming back with "Our office is currently closed...". Google should be doing something about the domain "www.googleprofitresource.com". I'm reporting these scammers to the BBB and Consumer Fraud Reporting agencies.

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Ferengi rules of acquisition
, US
Jan 03, 2010 2:31 pm EST

I was not a person to fall for any internet scams. But this seemed so convincing. After buying the system, I then went and looked into the system. Almost every post I have read states that this is a scam. I am going to change my account information and switch to an alternative e-mail address. I feel dumb. As the saying goes, “Always Look Before You Leap.”

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5:29 pm EDT
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Google steal credit cards by scam

For all people who are cheated by Google Treasure Chest:
Here is the measure that you should take to prevent Google Treasure Chest from stealing money from your credit cards.
(1) If you find the Google Chest made a transaction on you Credit Card for $72.21, and the transaction is still pending and not finally posted on your cards, call your credit card bank immediately and report that your credit card number is stolen by Google Chest, and you never authorize the transaction. The bank will cancel the credit card ASAP and will send you a new credit card with a new account number later on. In this case, you will lose nothing, because you prevent the stealing procedure before it becomes the fact. I do this today, and my bank has stop the pending transcation as well as cancel the stolen credit card account. The pending $72.21 transaction is stopped.
(2) If the transaction is already posted on your credit card, issue a dispute over the transaction to the bank ASAP. If this happens before the monthly credit card statement, you have high chance to get back the stolen money by the protection service provided by your bank without resorting a refund from Google Chest (this service may vary from bank to bank, so hopefully your bank offers you the best protection). It seems Google Chest never refund any money that they stole. (3) The worst case is that you only find your money was stolen after the transaction has been packed into a monthly transaction. But you should still issue a dispute on the transaction to your credit card bank. I am not sure if the bank can get back you money or not, all depending on the details of the CC protection service they provided.

A lesson from these events is that you may need to check your credit card transactions every day using online banking tools, to keep an eye on the potential credit card stealing in any form, and stop the stealing before the pending transaction is posted on your card. Another lesson is being very careful to input your credit card information to any Internet ordering form that has a new face and no credit record among consumers as well as is telling a too beatuiful story to allure you.

Good luck with dealing with the credit card thiefs, Google Treasure Chest and its mutants!

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11:03 pm EDT
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Google fraud

I just checked my acct. to see where we were at and low and behold if there was a charge on there that I had no clue about. Same charge as most of you out there and let me tell you that I have already filed a fraudlent claim and looking into this. People who take from those less fortunate should be taken out back and shot in the head. I feel as though I can't trust anyone anymore and as far as I'm concern google can kiss my ###. I will get my money back. Taking money from me is like taking food out of my kids mouth and let me tell you that GOD himself won't be able to save these people from doing what they are doing. I hope one day that they get what's coming to them.

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Jong Pil Kim
Duluth, US
May 16, 2009 10:22 am EDT

I was recently charged 72.21 from google chest and did not authorize any charge. When I tried to sign up for the $1.97 it told me that I wasnt eligible for the program and I tried 3 or for times to sign up and each time I received the same message. I didn't even know that my card had went through, so I didn't think nothing of it and when I saw the charge on my account, I didn't even know what google chest was until I googled the term and then remembered but like I said they said that I wasn't even eligible so don't understand why I was charged. I would like my money back since . I wouldn't expected this from google. Thanks

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GH GH
Nashville, US
May 27, 2009 11:34 pm EDT

All I ordered was the CD for $1.97. When I got it, it didn't even work. I did scan thru the site real fast but it was a instructions on how to sell on ebay and direct ship from wholesalers. I finally threw the disk away. They have tried to debit my WalMart Money Card but I only put enough on it for my immediate purchases. They have tried to get 72.21 over seven times with them all declined. I will now call debit card company to see if they will refuse to accept them.

I'm sorry that you all lost money that you are having a hard time getting back. I have found that the WalMart Money Card or something similar is the best way to shop online.

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Florence Ebenkamp
Evansville, US
Jun 16, 2009 9:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just checked out a job about Work at Home, I did not sign up for it. But I got charged $73.19, Which I request a refund, And won't accept any other future charges to my account. florenceebenkamp@mac.com Florence Ebenkamp

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missyvon2
Arcadia, US
May 28, 2009 10:32 am EDT

On 5/22/09 I was charged $.58 and then $72.21 by google chest for I don't know what. Whatever it was I didn't receive it. I called to cancel and to receive a refund of my money. I checked my account this morning and there ar emore charges to my account in the exact same amounts. I called the telephone number and they told me that I was refunded the amount. When I told the woman that I wasn'trefunded the money, that I had been charged a second time she said there is nothing she could do, I will have to write a letter to ...and then gave me an address. I want to talk to a person not write a letter. I want all of this money refunded to my account. It amounts to $145.58. I don't have that kind of money to throw away! I want it back! This is a bunch of bull crap. Google Chest is run by a bunch of scam artists!

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Daniel Baker
, US
May 19, 2009 3:46 pm EDT

Same complaint so many others are having; my wife says: There's a charge on Visa of 72.93 for something called Google Chest. I can't get them to answer the 888 area code number. Don't know what this is for. Did you order something?

At kneejerk, I just got the G1 phone, so without thinking, thought that was it. Wrong amount!

Wife says she called the 888 number, got someone in Philipines, they said computers down and went on hold.

I suspect they harvestd, somehow, the visa info using spyware.

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Beji
, US
May 27, 2009 8:38 pm EDT

This is a fake company and they are ripping off pepole. They asked only $ 1.99 for one CD. Once they got your credit card information they are charging you left and right. This is the biggest scam I have ever seen in my life. All the money transaction done in foreign contry and you all can see foreign transaction fees too. I called my bank and cancelled my debit card. Google need to take action for abusing their name. Pls dont buy anything from this guys. You will loose your money.

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Minime
Denver, US
May 27, 2009 8:43 pm EDT

Fell into the 1.97 cent con of the century! They asked me for 1.97 to pay for info on work at home buisness. They sent me a cd that didn't work about 1 week (7 days) after they took my money. Then about 2 weeks later I overdrew my account for a 6 dollar charge.? And wait, whats this, a 72.21 cent charge for something called Google Chest?! What in the world is Google Chest, well some cons on the end of Google Treasure Chest lines taking your card info! So i dispute it and cant because the 6 dollars overdrew it not the 72.71?! So about 2 weeks later i get another overdraft 35.00 for a 3 dollar purchase? What do you know Google Chest for 32.85! So i call all the numbers to all "Chest" companies and they all tell me Im cancelled because of this site I found the right nmber and cancelled instantly! Guess, , 2 weeks later 73.65 and 140 dollars in overdrafts?! I had 6 bucks leave my 6 alone... haha. So i get the banker on the phone with these 3 companies who all say he cancelled last month, > Banker's like "What?" then why did you charge him again yesterday? Ha! Redemption! Thank the lord above for this site, and thank the guy below for ### like these people. On to correct ths 208 dollar problem for the 4 time.. Geez don't fall for this one!

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rsvanhelsing7500
Waterford, US
May 21, 2009 11:03 am EDT

I thought about trying a google make money kit, which is $2 for shipping and 15 day free trial. The kit takes longer than 15 days to ship and I received no letter or email to log-on to the website. Then I got charged $38.84. I call [protected] and demanded a refund and cancelled the service today. They told me it takes 7-10 days to post the refund depending on the bank. If it works for me, it might help ya'll get your money back. WARNING: DO NOT FALL FOR THE GOOGLE MONEY KIT SCAM.

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TJO
, US
May 15, 2009 10:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Unautherized Transaction Date: 05/14/2017 Retail Store: GOOGLE CHEST Unautherized Pending Charge: $72.21 I found this charge on my Green Dot Visa Debit Card the next day and sent in a letter as instructed by Green Dot. I did NOT purchase this item. I sent in a letter to Transaction Dispute (Green Dot Corporation) PO Box 1187, Monrovia, CA., 91017 With my name, address, zip code, card number & exp. date. I described the dispute on a copy of the billing transaction statement. Green Dot Customer service [protected] The last time I had a disputed pending charge it was removed and I was credited. I really hope it will be removed again. Google Chest needs to be put out of business for all of these illegal charges they are putting on credit and debit cards which amounts to theft. I wanted to write Google Chest but I have no idea how to contact or call them directly.

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Danna
Winston Salem, US
May 27, 2009 3:54 pm EDT

I was charged twice by Google Chest this month. One Charge on May 20 and one charge on May 21. Each for $72.31. I had paid $1.99 last month for a make money from home cd called Google Treasure Chest. The address on the CD is in Utah. I called [protected] today, and demanded my $144. 62 back. The woman on the phone agreed to refund one charge back. I should see it credited in my account within 7-10 days. To get a refund on the second charge, I must write tothe "Corporate Office" at 970 W. Broadway suite E347, Jackson Wyoming 83001. I will do that and let you all know if I am successful. Good luck to all

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4:27 pm EDT
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Google fraugelent charges

Screwed in NC

I also with thousands of others fell for this scam, I just left my bank cancelling my card and filling a fraudulent charge form. So far it has cost me $72.21. I also just called the Attorney General in NC who informed me that they are getting many calls about this scam. Do the numbers someone is getting seriously rich off of honest people trying to figure a way to make ends meet. Shame on you. I hope NC follows Utah and does something about this. It was a lesson learned always read the fine print.

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jfaison106
, US
Jun 10, 2009 12:24 pm EDT

Do you have that number because im in North Carolina also and i was scammed as well?

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8:55 pm EDT
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Google charged my acct.

they charged me for an at-home sucess kit to earn money at home. they did it once before i did not want it I unsubscribed and all that and here I see my bank sends me an overdraft charges for another google esucess kit/ I have been ripped off enough I lost alot of money already I even had to close my card and they still found a way to lie to me and i never gave permission for this dvd thats what they sent and alot of fake sites with different names and I was looking at home jobs but not this Like i said I was faked into buying it one time but no way not 2 please help me i need some way to prove this so my bank can reverse the charges? I dont even have the money to pay for it

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Marc Batko
, US
Sep 12, 2015 11:05 am EDT

Google ignores my site for "unoriginal" or "duplicate content."

According to AV Stats from In Motion hosting, hits dropped drastically from 236K in June 2017 to 12K in July 2017. A computer guru told me that Google could be ignoring my site because of "unoriginal content." Most of the 800 translated articles are original translations that would not otherwise be available to English-speaking readers. I think I need a Google sitemap and filed a Google complaint three days ago without receiving a response. What do you think?

I am perplexed about the lack of "original content." The articles are mostly original translations that are not available to the English speaking world. These articles are not copied or duplicate. I usually include a link to the original German address so readers can pick up a dictionary and do some translating. It seems super-hard to get a book or anthology of translated articles published in English. First, there is a leveling-down so scholarly, technical or abstract work almost disappears. Second, publishers are probably reluctant about paying fees to original writers and translators. In Germany, there is more of a market for 100-200 page books.

A massive subsidy program for writers is necessary in the US. This should be a no-brainer since qualitative growth must replace quantitative growth. Unlimited growth is impossible on a finite planet. Reducing work hours is the only way to guarantee the right to work and is also a socio-economic investment that offers better long-term health and time sovereignty. Unlike a chair, an idea can be shared by a whole people. Access could replace excess as enough could replace more. As Jim Hightower said, we have too many 15-watt bulbs in 60-watt sockets. Elitists can't seem to accept post-growth, post-fossil and post-autistic economics. Trade agreements benefit foreign investors and not labor and the envi8ronment. For them, the future is only a continuation of the present. In truth, the future should be anticipated and protected in the present (cf. Jurgen Moltmann, "Theology of Hope").

On www.openculture.com Open Culture - The Best Free Cultural and Educational Media on the Web. we are given 700 free movies, 700 free E-books and 450 free audio books (including "1984"). Another incalculable treasure is www.booktv.org that goes back more than 10 years. Enjoy the feast! Corporate types seem to make "free" and "shared" into taboo realities that hardly get a hearing.

Thanks for your time. I look forward to your comments and email.

Marc Batko

marc1seed@yahoo.com

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googlekit
Pinellas Park, US
Jan 06, 2009 12:27 pm EST

1-6-2017

To whom it may concern at customer service:

I never got my $ back that withdrawn from my account even though I cancelled and no one ever acknowledges that and again cancell the kit and do not bill me for january 2017 either! Thank you

Debra germaine poulos

You can e-mail me when you decide to acknowledge that I cancelled and should not have been billed for december and that it is cancelled (Kit) and will not be billed in january 2017.

Debra g. Poulos please acknowledge, once again, immediately to email today, please 1-6-2017

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athoods
Swainsboro, US
Dec 31, 2013 11:51 am EST

been using chrome since it came out and until about 4 days ago it was wonderful. However Adobe flash keep crashing and I am waiting forever the request to go through and pages load as well, I have uninstalled it re installed it . checked plug in to make sure just one flash drive was installed. Still keep having the problem and it is frustrating as heck

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Amanda
, US
Feb 09, 2009 5:29 pm EST

Upon searching on Google with the query "Catholic doctrine in a nutshell, " hoping to find an abridged summary of Catholic teaching, the first search result is "Catholic doctrine contradicts the Bible." While everyone is entitled to their opinion, such biased search results should not be placed as primary search result. Rather, an unbiased summary of what Catholics believe (without reference to the author's opinion of the validity of such beliefs" should have been first. I am highly offended that Google would be so careless as to allow a site offensive to over 67, 000, 000. Google ought to reorganize such search listings immediately, and it should also check that when searching for basic information about other religious beliefs that the same is also not the case.

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vapaint
forest, US
Jun 23, 2009 2:30 pm EDT

Google ripped me off. I was charged $67.00 for nothing. When I called, they said I had ordered a google success kit which I did not. They refused to refund my money and said my only recourse was to call the police and report it as fraud! And to top it off, this bogus charge caused me to overdraw my account! Now I have to paid double to cover something I knew nothing about. I am going to report this to everyone I know and put the word out that google is run by thieves. DON'T HAVE ANYTHING TO DO WITH GOOGLE!

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DerekChandran
, IN
Jun 16, 2010 10:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello,

My Google id is derekjcb@gmail.com, I haven't used the id for about 2 months and I lost my password. I went to the password assistance page and asked for a new password to be sent to my recovery address which is derekjc@rediff.com and I still have not received it even though it was mentioned that the mail would come to my account in 24 hours.

Please kindly do something and send my password to my recovery address as soon as possible. Will appreciate it. :)

Derek

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Russ
Cherry Hill, US
Apr 13, 2009 4:15 pm EDT

I recently received documentation from the IRS stating that Google claims to have paid me back in 2017 and that I owe roughly $3, 600 in back taxes. I have never received ANY money from Google, if I had I would of kindly paid the taxes on it. I've tried to get in touch with GOOGLE for the past month, they offer no telephone contact what so ever, they don't offer a help topic or even a way for me to get this resolved.

I've essentially given up trying to get this resolved with Google, very disappointing considering their decent (yet declining reputation)

If anyone knows ANYONE at Google I can contact please email me d3cimator@gmail.com

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Erwin Newman
Tamarac, US
Jan 02, 2009 9:20 am EST

I asked google for a cd that was to be charged to my account for one dollar($1.00) I never got the offered kit. Then the billing started. None which was authorized.the four charges amounted to
27.85. Now I understant there is another 11.95 charge coming this month. It has got to stop. All I asked for was a $ 1 google kit. I am not paying any of the charges and they should cease and desist.

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Reviewer75279
,
Oct 01, 2015 10:42 am EDT

I am a regular user of yahoo i reset my phone after then i was trying to open my account but i cannot access but yhoo send i verification code in gmail acount but here i never receive any code. my account name is umaixxheikh@ymail.com. and gmail account is umaissheikh@gmail.com sir please solve my problem thanks.

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pooddles2000
new haven, US
Dec 31, 2013 9:10 am EST

I have been charge 99 cents a day sometimes 2 and 3 times a day I want my money back! this has been going on since October.

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Google scam; bank account charges

This company advertises on Facebook. If you are a facebook user contact them immedately and request three things: (1) To remove this company from their advertisers. (2) Create better controls for screening advertisers (3) Provide a rating system or application to view on their site that gives users visibility to the quality of advertisers (like ebay ratings).

I commend this site. When I couldn't use the link provided on the email they sent me. By the way, I thought I was ordering a program to download for $1.97. And then I got an email stating I was going to get charged $72 in 7 days. The email landed in my junk folder and sat there for 4 days before I found it. Anyway, thanks to the users here because when I got suspecious, I looked here and saw the problems with this company. I immediately reported my debit card lost/stolen to block all transactions. It was after hours and I couldn't get ahold of a bank rep. But I had to do this last year when a company selling ACAI berry juice started charging my card under 4 different company merchant accounts. I got hit for $400.

THanks again to this site.

Michael

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noelenc
Lake In The Hills, US
May 21, 2009 11:00 am EDT

hi there this google chest and this BlazingKeywords.com is the same scam and will cost u

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tpdlla
Ardmore, US
May 18, 2009 10:05 am EDT

It happened to me as well, AND they keep taking the 1.97 as well ! DO NOT FALL FOR IT! IT IS A SCAMMMM AND WILL COST YOU!

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Google fraudulent deduction from card

After purchasing a cd for $1.97 about one week later there was a charge to my account for $72.21 which I did not authorize I read the terms and conditions and there was no mention of such a charge this is a complete scam.. I have cancelled my card so that they cannot do it again I have reported them to my bank which is doing a fraud check Their number is no good and no one ever answers the phone. To anyone else please do not fall for this work from home scheme. It was very well done. I have never been scammed before and I will never be again.

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Raymond G. Cote
Las Vegas, US
Feb 21, 2009 11:20 am EST

On the 19 of February 2008 I was charged $72.21 for something from Google Treasure Chest. I did not Order or Authorize these charges to be removed from my bank account. I request a full refund to my bank account in the amount of $72.21 immediately! I am cancelliing all contact with your company "Googles and Affiliates"!
I will expect this refund by Tuesday promptly If not completed by then I will contact Wells Fargo ID Fraud protection and file a claim for ID Fraud!

You can reply to:

Raymond G. Cote

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Deborah Peters
Southampton, US
Jan 16, 2009 8:46 am EST

I was charged 3.95 to my account from Google Money Tree and then Ireceived Another charge From Google Treasure Chest Did Not receive anything from these companys Trying tocall [protected] and it is a recording will have to cancel my account the charge was 72.21 and a overdraft fee of 28.00

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EBI510
Ramona, US
Jun 24, 2009 2:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Do not listen to these people who state this is not a scam. They are plants from the company Google Chest. The only way to get your money back is to go to your credit card company or your bank and tell them this company is a scam and you did not authorize this charge and you want a CHARGE BACK. This is the only way I have been trying to get my money back since May 15th. I have been to the Attorney General, BBB and the FTC.. The FTC stated that everytime they track them down and get to the address they are gone. They are very good at what they do. Forget trying the upteen numbers. They give you the run around to tire you out and keep your money. It is to much paperwork and they have to prove their service or product to keep your money on a chargeback.
That is the only way. Go to the Fraud Dept. of your bank, file a claim for a charge Back. That is the only way you will ever see your money again.

You must call either Safe lock, Google Chest or Grant Springs and Cancel your account first. Otherwise they will keep charging your card. Depends which one got your card number
Safe Lock: [protected] Grant Springs: [protected]

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jasmine
phila, US
Jun 10, 2009 10:18 am EDT

i called and cancelled my account after they charged me and they said that my money would be refunded and today i called and all of the numbers are disconnected

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JulieL
Blue Springs, US
Jun 04, 2009 2:05 pm EDT

I also was scammed. I received the $72.21 charge from google treasure chest. I agreed to pay for an informational video that was "free" but I had to pay shipping. Then I had another charge that showed up on my card for about $28. The name on my card was A-1 member, I've never heard of them but I called and they're affiliated with Google Treasure Chest. I cancelled that, they gave me a cancellation number. Today I had a charge from SAFE LOCK ! This was for another $32 and some change! THEY TOO ARE AFFILIATED WITH GOOGLE TREASURE CHEST! They told me you agreed to the service when I signed up for Google treasure Chest! I didn't sign up for anything! I paid for shipping on a free informational DVD! I just think it's ironic that a company like SAFE LOCK that has a service that is supposed to protect you from identity theft would involve themselves in a total scam like this! They've stolen money from people just like the identity thieves! I cancelled with all three companies and received cancellations numbers from all. I talked to my credit card company who reported the charges as fraudulent and advised me to handle the card as a possible lost or stolen. That way they don't close your account which can affect your credit. They just cancel that number and issue you a new card with a new account number. I don't want anymore surprises from this company or their affiliates. Watch for other charges on your credit cards carefully! I can't even imagine how much money these companies make if just one payment goes through and doesn't get caught! Look how many are on this page! Some don't discover it for months! This should be illegal and everyone should contact their states attorney general's office. that's my next contact today! Good luck to all!

Julie

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hp_notiq
South Bend, US
Jun 01, 2009 6:40 pm EDT

HELLO GOOGLE GOT ME ALSO, THEY TOLD ME TO GET STARTED IT WILL ONLY COST 1.95 AND I HAD 30 DAYS TO CANCEL MY ORDER. I NEVER RECIEVED THE DISC BUT THEY STILL TOOK 72.21 FROM ME. SO I CANCELLED MY ORDER THEN ANOTHER PART OF GOOGLE TOOK 36.22 FROM MY ACCOUNT AND I ENDED UP WITH A 36.OO OVERDRAFT FEE FROM MY BANK. SILL TO THIS DAY I HAVENT RECIEVED THE DISC OR MY REFUND. IVE BEEN CALLING FOR A REFUND FOR A MONTH, EVERY TIME I CALLED THEY SAY THE REFUND HAS BEEN PROCESS AND WAIT 10 BUSINESS TO GET THE REFUND OR THEY COMPUTERS ARE DOWN. THEY ARE A BUNCH OF SCAMMERS.

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Angelia
Jackson, US
May 31, 2009 10:57 pm EDT

Hello! My name is Angelia, and I was scammed too! Unfortunately, they only got $1.97 from me . Fortunately, I have always been one who was skeptical in buying this offline or with my credit or debit card. Whenever using a card to order anything, I always use prepaid debit cards. And who ever thought they were scamming me, they may have got the $1.97, but I got the last laugh, because that was all that was on that particular card. Yep, nothing more or less. So, once agin I would like to remind everyone out there, only use prepaid cards with only the amount of money you are going to use.

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mark
Fremont, US
May 27, 2009 3:52 pm EDT

I was also a victim of this scam. It seems like my credit card company, Travelocity Mastercard does not really care. I was informed that numerous complaints have been filed. Duh!

I am faxing a letter to contest the charges.

Google is going to anniliate this company because it's illegal to use their name in the URL.

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yellehs
Lebanon, US
May 21, 2009 11:09 pm EDT

OK so I too conviently found a 72.21 charge taken out of my account which charged me an overdraft fee. I called the 1-800 number listed on my checking statement and i asked what company i was calling and the answer i got was this is a call center for several different companies. I then said well I have this mysterious charge on my checking for 72.21 and dont know where it came from. The lady asked me for my name so I gave it to her she then asked for my address I refused because I said i didnt know where this charge was coming from, she said she had to verify my info, i gave her bits of my address but nothing more. She finally told me that it was googe treasure chest I told her i did not authorize this charge and she said yes you did when you signed up you had 7 days I said ok good well i just got this in the mail like 3 days ago, so why am i already being charged 72.21 she said your free trial started when you singed up not when you got the CD I was like OK so I guess I did not see that so i asked her to cancel and then asked when i would get my money back. She then told me that she could not refund my money until they received the CD back I said ok good so where do i ship it she gave me an address she then said i would recommend getting it certified. So I got off the phone after she gave me a RGN number and a cancellation number and decided to check out the site, here to find out that she did not give me the complete right address and that you have to send it certified or you do not get your money back. This was 5/11/09 when they received it back in draper UT and it is now 5/21/09 and I still do not have my money and of course i try and call and they are only oopen 9-5 mon-fri mountain time. Argh... I did file a complaint with the BBB but did not hear anything back yet. Has anyone recieved there refund yet?

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jason l
Fort Irwin, US
May 18, 2009 10:24 am EDT

I found out the hard way that this is a scam and they charge 72.21. I was lucky enough to call within in the time and i was told that as long as I return the software that I will be refunded. I called the same number that has been posted many times [protected]). I was given a cancellation code and was also given a code for the return. The only problem now is trying to get my bank to reverse any of the additional charges for the overdraft. IF ANYONE IS GOING TO TRY THIS OR ANY OTHER "WORK AT HOME PROGRAM" READ THE TERMS AND CONDINTIONS 100% ALL THE WAY THROUGH! THAT HAS BEEN THE MISTAKE THAT WE HAVE MADE AND HAVE SUFFERED BECAUSE OF IT!

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Google not honest

I just want to let everyone know NOT to purchase the Google Money kit. They will say that it is free and you only pay for a small shipping fee (around $2). Remember, they make big claims that it is FREE other than the shipping fee. Well, they do charge you the shipping fee and then 2 weeks later charge your account $72.21 a month. I am sure it was in the fine print but they were deceptive in their advertising to begin with.

After calling my bank and not being able to find a company phone number I did some internet searching because they make it very difficult to find them. I finally got in contact with them and let them know that I never received anything in the mail to review. They said they sent it by email. HUM! THEN WHAT IS THE SHIPPING FEE FOR? Doesn't make any sense!

After I asked to speak to the person in charge, they said she was busy. I told them I would hold to wait for her. After telling them that I was not going to leave this issue alone. They finally relented and refunded the $72.21 . Just to be safe though, I called the bank to cancel my card and let them know a refund was coming. they told me to give it 30 days and if no refund arrived to call the bank back and put in a fraud claim.

We will see what happens.

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Aimee L Brennan
Woodlyn, US
Nov 13, 2009 8:25 am EST

I got an ad for google money. I signed up for a $1 with a promo code. My confirmation said that it was a 24 hr membership. So I thought big deal I got scammed out of a $1. Well then 2 days later they charged me $79.86. I called the number on my bank statement I spoke to the rudest customer service, if you can call him that, agent ever. They cancelled my subscription but refused to give me the money back after only 2 days because their terms and conditions state they can take the money after 24 hrs and each month afterwards. The terms and conditions are not visible and are hidden on the sign up form. The box "I have read the terms and conditions" is pre checked so most people wouldn't even notice it. . I then asked to speak to a supervisor and was denied several times. He eventually hung up on me after I said I would stay on the line till he disconnected it. I called back the next rep was eager to get me to a supervisor to lodge my complaint but I made the mistake of mentioning the refund and then she said she could no longer transfer me. They were not alowed to send money complaint calls to management. How crazy is that? I just gave up and called my bank to dispute it. They said it could take several days to get a response so we'll see how it goes. If that doesn't work I'll go to the news station. What a fradulent company. I wonder if Google knows they are being represented this way.

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pnoooy
southfields, US
Oct 21, 2009 10:13 am EDT

This is to warn anyone who are trying or who wants to get involve with the so called free google money kit. They will entice you with a free kit offer, just pay shipping and handling of $1.99. But after a few days (about 2-3 days), they will charge you for $79.86 for the so called monthly payment for something that you don't even have yet. This charges is unauthorized. You won't even be able to log in or access the web page where your suppose to log in. Be warned, this is a S C A M.

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googlemoney
, IN
Nov 19, 2009 1:30 pm EST

The fault is yours, you dealt with a scam company and didnt read the terms.

There are genuine ones out there, spend some time researching before taking your cc out.

You could get all google money system information at http://moneykitgoogle.com/

Regards

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pino brother
Auburn, US
Oct 31, 2009 11:54 pm EDT

why dont we all sue this ###ing Google ### faces, I posted an add on Craigs list and now I.m getting replies
back not for the items I.m trying to sell but for this Google bull ###. What the ###.

Pino

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jermaine matthews
Wilmington, US
Oct 07, 2009 7:22 pm EDT

i just ordered the google kit and i wish i would have read up on all these ###ing comments before i started this ### i appreciates everyone outout and hopefully the gov will shut them down this isnt right we are in a recession and everyone is out for a buck this is bad business and someone needs to do something about it my name is jermaine

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aners
, US
May 30, 2009 12:06 am EDT

might i suggest changing careers, the market for young, fresh hustlers is completely oversaturated in the USA right now.

If I was a young hustler wishing to make some steady money, I would look into Americorps as a starting point. They give young hustlers the chance to make it. You think i'm a joke, i'm sure. But while Obama is in office, he is gonna be pushing Americorps hard. Don't waste your life thinking fame and fortune is just around the corner, no matter how talented a hustler you are. Life does not work in that way for 99.9% of the people on this planet. Think hard on this.

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myspace.com/ceooffreewillrecords
New Orleans, US
May 29, 2009 11:53 pm EDT

now that's' some funny ###. i just seen some funny guy's on jamesmakesmoney.com, talking about how easy it is to get money and they have a lot of it. i'ma hustler, i dont trust nothing a MF tell me untill i seee it with my own eyes. funny enough i googled it and tweleve or more sites poped up pertaining to this subject... Wow!

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Chuck Turner
Sandy, US
May 01, 2009 6:22 pm EDT

According to the legal document issued by the Texas Attorney General the person behind the Google Money Tree and Google Tresure Chest scam is Jonathan D Eborn home address: 2249 Gambel Oak Dr, Sandy, Utah, 84092 Telephone: 545-0628 E-mail: stephburnside@gmail.com

http://www.oag.state.tx.us/newspubs/releases/2017/042209infusionmedia_pop.pdf

Hope that helps.

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Susan Halvorson
, US
May 01, 2009 6:19 pm EDT

I called today and finally got through on a different #[protected]. Shen said she would refund but since I closed my bank account after the 72.21 charge she said the only way was to refund that closed acount and I should let my bank know it would happen in 7-10 days. I am afraid to do this because they might scam me again. I told her I would only accept a check in the mail and she said they can't do that...I think they try to come up with every excuse to exhaust you so you will just give up. My bank account was overdrawn because of this...I am a single mon and struggling and it's a shame they are preying on people who are obviously in need of a second income. Let me know if you get a refund...halvsue@yahoo.com...thanks and good luck.

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Google money stolen from my account.

I am on the web often I have looked at different sites and am sure I have never authorised payment to anyone, I now have 5 different amounts totalling $58.85US=$106.51 as an unemployed person I cannot afford to be scammed like this, the other thing having had this money taken from me what am I supposed to get for it ?
I expect my money to be returned to me within 8hours or I will take further action.

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Google cannot access my mail and gmail support will not help me with this problem

written to customer service ...no response on my emails to them...can answer security questions just not all of them since someone else opened my acct for me...horrible service

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KEN JAMES BOOGEYMAN
Boston, US
Jul 20, 2014 11:03 am EDT

TO: “GMAIL COMPLAINT”
GOOGLE, I'M “BONE TIRED OF YOU’RE DUME ###'S GAME'S” &’D Its Has ToWith You're DUME MFING GMAIL ACCOUNT I Can't's No Longer Get's Into You're
DUME MFING GMAIL Because's Every DUME Time I .Tryed To Long Into The
GMAIL ACCUNT'S It's Wo'uld Say Try Agin It's Would Say The .Same
DUME Thing Try Angin &'D I Can't's Take's The You're
DUME MFING .###'S GAME'S Anymore I'M .Just's BONE Tryed .Of The
Hole DUME MFING THING !”
What's Are You Going To DO To “FIX'S This's DUME Problem ?”,
{“THEE BOOGEYMAN”}

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rgrr
, US
Oct 27, 2010 5:21 pm EDT

Same problems: I am in a circle. First says I need to turn my cookies on. I turned them on.
Secondly the “word verification” denies my entry three times.
Then it says there was already an account associated with my e-mail address.
Then the system asked me; I want to see the username? I say yes. The answer comes back there is no username associated with this e-mail address. This is an obvious contradiction. This is a laughable obvious contradiction, except for the fact; I've wasted too much time on it.
help help help
I did empty the cache, try to enter as a new user, change my cookie settings, etc. I used Norton, Windows XP, Explorer 7

More Humor: so the net is I can't sign in. It lists a bunch of blogs that get help from other users. I want to send in the above the problem history. The Gmail support page tells me I'm a sign in to Gmail first. So the circle continues. In order to notify them that I can't sign in, I have to sign in first. What a joke!

BTW: in looking for answers for my problem of “not being able to login into Gmail or create a new account”; I found a huge number of users with the same complaint. Growth and new business is the lifeblood for a company like Google. If they are having a basic problem with a basic function that supplies the new business it may be time to sell your stock. At least watch the price earning ratio, which is sky-high in anticipation of rapid growth.

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Daisy Mariposa
Mission Viejo, US
Jan 30, 2010 2:01 pm EST

Why don't you ask the person who opened the Gmail account for you what the answers are to the security questions?

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Google unauthorized charges to bank account

I tried to complain about this when the charges showed up unauthorized to my checking account and the phone numbers given are a recording that says they are open 8-5 Mon - Fri MST please call back during open hours, it then disconnects you. I called at 11 am PST, if I am not mistaken that is within the time frame of open hours that they stated. I have given all the information to my bank fraud department also to have them prosecuted to the fullest extent of the law.

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Google unauthorized charges

I tryed getting a google succes kit for $1 but now i get my credit card statement with over $45 charged unauthorized by me from google i want my money back

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jennifer gray
Warren, AU
Feb 10, 2009 2:19 pm EST

a total of $53.58 was taken out of my account which i would like refunded please

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Barbara
Pittsfield, US
Jan 13, 2009 3:58 pm EST

Three charges were made to my back account only one of which was approved. A charge of $1.00 a charge of $39.95 then another charge of $4.95. I really can't afford for this to be happening to me. I want my money back now...

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Pist in Nebraska
York, US
Jan 24, 2009 3:40 pm EST

I ALSO signed up for this "Google Success Kit" for $1. RECIEVED NOTHING. And am being charged 11.95 MONTHLY (2months now) and a 9.95 Fraud Protection fee. WTF?!?! SCAM SCAM SCAM-- i am going to get my money back and bad mouth this "company".

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trhimes
boston, US
Nov 19, 2009 10:24 am EST

I did the same thing signed up and then they took $79.86 off my card. I looked at my credit card statement and saw the charge I was totally upset when my credit card company gave me a number for the google success kit and I called and they said well we are protected by the terms and agreements! It's a scam! I wish I could stop other people from doing it cause it's just not right.

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ANITA GELDENHUYS
Melbourne, AU
Jun 02, 2009 9:01 pm EDT

Sorry click on the wrong button

Anita

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ANITA GELDENHUYS
Melbourne, AU
Jun 02, 2009 8:59 pm EDT

I bought the googlesuccesskit but did not receive anything. I phoned them in the U.S and they refunded me my money back.

Something did not mad sense on my credit card that is when i noticed that they are still taking money from my credit card it looks like every week 29.95 us ($42.33). There are other charges also for the U.S which is unacceptable. I do not have the numbers anymore. Who can i contact regarding this to be fixed.

Anita Geldenhuys (Australia)

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Rob Krot
, BE
Jan 28, 2009 9:20 am EST

To me happened the same. A bunch of creeps operating under the name of Google promissed to send the succeskit. They sent nothing but cashed $ 36

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Google fraudulent withdrawals from bank account

After requesting information January 15th for $1.00 the Google Susscess Kit (which was NEVER RECEIVED)
has been frauduently withdrawing from my Bank Acount

15/01/09 1.00
23/01/09 Google Success Kit 29.95 US 47.65 AUS
29/01/09 Fraud Protection 4.95 US 7.74 AUS
11/02/09 Identity Security 9.95 US 15.43 AUS
26/02/09 Google Sucess Kit 29.95 US 48.17 AUS
2/03/09 Fraud Protection 4.95 US 8.02 AUS
11/03/09 Identity Security 9.95 US 16.20 AUS
30/03/09 Google Success Kit 29.95 US 44.14 AUS
31/03/09 Fraud Protection 4.95 US 7.41 AUS
14/04/09 Identity Security 9.95 US 14.55 AUS
27/04/09 Google Success Kit 29.95 US 43.30 AUS

In all it amounts to 164.50 US Dollars - 252.63 Aus Dollars.

I have sent repeated requests frm mid Februaryto (what I believed to be an email address that they would reply from) to CANCEL UNAUTHORISED participation in their programme nd it was only to-day that I discovered your site. I am n Australian Old Age Pensioner and I plan to report this scam to the Australian Federal Police.

Hoping that you can assist me in having this fraudelent company Cancel my account and Refund my money.

Sincerely,
Cynthia Tennant

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Kay
Everman, US
May 27, 2009 12:00 am EDT

The same thing happened to me. I cancel the service but they refuse to refund my money. The hold thing is a scam. Easy Google Profit, Google Success Kit, Google Treasure Chest, Blazing Keywords, Fresh keywords, etc. All these internet homebased business are scams. You must cancel your account or they will keep billing you these fraudelent charges! You should also file a complaint with the Federal Authorities like I did.

Kay
Everman, Texas
U.S.A

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emkay
, US
Apr 29, 2009 10:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Google easy profit is a scam don't be lured and if any one testing a new scam bettter

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emkay
, US
Apr 29, 2009 10:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have paid 1.97 but using a virtual number from the credit card so they cannot withdraw more than the money we paid and it is a scam no receipt not any live agent nor any kind of address or phone number on google easy profit official site

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4:16 pm EDT
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Google fraud

My name is mudassar. I have given permission to google success kit for $1 for trial. But it had credited £50. Nad I even dont receive any thing. I want my money back. Somebdy help me plz.

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Stephen Jones
Kettlestone, GB
Jan 20, 2009 2:31 am EST

Charged £9.55 monthly. I do not have a web site

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CATHY
INNALOO, AU
Mar 04, 2009 10:34 pm EST

FRAUD PROTECTION, THEN ONES FOR THE KIT WHICH WAS NEVER RECIEVED AND ANOTHER AFTER THAT- $30 US!

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jones
Bracknell, GB
Mar 17, 2009 10:51 am EDT

money being taken out my accoutn every month without permission, i want my money back!

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JEANNE MALEY
Marysville, US
Feb 18, 2009 2:14 pm EST

I HAVE TWO CHARGES FOR GOOGLE SUCESS KIT AND I DID NOT ORDER ANY!

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christopher cornett
Medford, US
Jan 22, 2009 11:51 am EST

charged for google sucsess kit for 11.95 and have not recieved it .twice

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ward0513
Akwesasne, US
Jan 02, 2009 3:58 pm EST

I ordered the Google Sucess Kit and never received it and they charged my account 1.00 then 13 days later charged me 4.95 for Fraud Protection. I never recevied anything. I called the number on my credit card statement. [protected] and all there is is a telephone recording. IT IS A SCAM AND NOW I HAVE NO WAY OF CALLING THEM AND TELLILNG THEM I WANT MY MONEY BACK. DON'T FALL FOR IT...

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scott in NC
Kernersville, US
Apr 28, 2009 4:43 pm EDT

If you paid by credit card, you can dispute the charge, no problem. If you paid by debit card or check, your screwed! Good luck! Check with BBB.ORG first.

Scott in NC

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scott in NC
Kernersville, US
Apr 28, 2009 4:42 pm EDT

If you want your money back and paid by credit card, you can call your credit card people and dispute the charge no problem. If you paid by debit card or check...your screwed!
Scott in NC

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peggy jenkins
Waverly, US
Feb 21, 2009 10:54 am EST

did'nt athorized any takin of money from my account. stop charging me... Peggy Jenkins

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peggy jenkins
Waverly, US
Feb 21, 2009 10:52 am EST

this is a ripoff... Stop charging me.. Peggy Jenkins

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11:12 am EDT
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Google telephone contact unavailable

I submitted my debit card details to Google Treasure Chest to purchase their CD on making money from home. I have not received the CD but in any event decided I wanted to unsubscribe. The website stated that although I was unsubscribed I would have to telephone to cancel any future payments from my bank account which I had not realised I would have to pay in any event. I cannot get hold of them by telephone and have e-mailed on two occasions to ask them to delete my name from their subscription list to no avail. Today I see $72.21 has been paid out of my account. WHAT CAN I DO?

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Google fraud!

I ordered an online work from home package from these guys (who work out of the states) for about 2 dollars. Next thing I know, I get the cd in the mail, I put it into my computer.. BOOM! 2 trojan viruses. Oh, and then they charge me 90 on my credit card out of the blue! There is also a 60 dollar charge which I think is connected to them. I am holding onto this until I can report them to the BBB. I cancelled my credit card and they are issuing me a new one.. but if you have this same problem and want a refund call - [protected]. That's the number that the bank gave to me, unfortunately they aren't opened on the weekend, but be rest assured I'm going to f*cking lose it on them when I do get a hold of them.

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tam
n ft meyers, US
May 04, 2009 11:38 am EDT

I to was taken by this company. I was charged $72.21 since I did not cancel before the 7 days. I did however try to call [protected] with no answer during the regular business hours. I tried several times with No Answer. I tried to e-mail the customer service with no response. Also to let you know YOU DO NEED TO CALL THE FOLLOWING COMPANIES TO CANCEL
1) Grantspring-[protected] address 51 West Center Street #621 Orem, UT 84057
2) Safelock ID- [protected]
3) Google Treasure Chest-[protected] get a cx number also with google treasure chest I told them I wanted a credit for the $72.21 charge and they agreed, will take 3-5 business days will let you know if they did not credit me. If they did credit me I will not post. Hope this information helped you .

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8:05 pm EDT
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Google fraud alert! I am a former employee

As a former employee of Platinum Teleservices (located in Draper Utah) I can tell you this product is a scam. You pay the $1.97 S&H only to find out that they have enrolled you into various other programs ( Safe Lock ID and Grant Spring) that give a short trial period and then huge monthly reoccurring charges. DO NOT FALL FOR THIS!

I encourage everyone to submit their complaints to the BBB of Utah as well as the Attorney General of the state so this company can finally be held responsible for their shady practices.

Michael J. Brown

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Update by mbrown0036
Apr 24, 2009 1:39 pm EDT

The thing is they have many phone numbers! I didn't think to write any of them down before I quit. The easiest way is to call your bank and ask them for the number directly to the merchant. If you look at your bank statement the phone number may appear on there but the last digit will be missing. Just add a zero (0) to it or get the full number from your bank :)

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marketingbug
Fort St. John, CA
Jul 20, 2009 1:43 pm EDT

I really appreciate reading all these comments. Here I thought I had totally lost it! They do just that ...the $1. whatever is so bogus and yes, then you are hooked up to all these accounts and you think you are nuts because you did not sign up for this. To top it all off, when you do reach someone you get a bogus address for support @google treasure chest! Now What?

It is no wonder people who are sincere and just want to improve there finances are so lost! What has happened to honesty?

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awpgvy
Flint, US
Jul 02, 2009 12:10 pm EDT

Federal Trade Commission v. Infusion Media, Inc., a corporation, also d/b/a Google Money Tree, et al:

http://www.ftc.gov/os/caselist/0923060/index.shtm

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Chuck Turner
Sandy, US
Jul 02, 2009 11:39 am EDT

Oops, sorry just noticed that the dude in the video is the original poster above (Michael J. Brown)

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Chuck Turner
Sandy, US
Jul 02, 2009 11:36 am EDT

killingthemsoftly - thanks for the inside info and good on you for walking out. Are you the dude in this video?

http://www.fox13now.com/news/kstu-feds-investigate-utah-internet-site, 0, 4801939.story

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Chuck Turner
Sandy, US
Jul 02, 2009 8:53 am EDT

Feds Investigate a Utah 'Work at Home' Internet Business, Freeze Assets:

DRAPER, Utah - The FTC called it Operation Short Change -- scammers taking advantage during the recession. Thousands of people scammed, millions of dollars lost. One of the 15 federal lawsuits is against a Utah company who the FTC says used the internet and Google to trick people out of money. Now the Utah company, Platinum Teleservices is tangled up in a federal crackdown.

FOX 13's Arikka Von has the story.

http://www.chicagotribune.com/news/kstu-feds-investigate-utah-internet-site, 0, 392590.story

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killingthemsoftly
, US
Jul 02, 2009 12:16 am EDT

If you are trying to get ahold of googletreasurechest.com, googlemoneytree.com, or internetincomeinitiative.com, you won't be able to because this call center is closed..hopefully for good. If you need charges reversed I would call your bank &/or credit card company and file a fraud report. You will more than likely get your money back. As for grantspring.com I am not sure if their company is up and running. Platinum teleservices also did customer service for safelockid.com, acaix3.com, and xanathin3.com.

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killingthemsoftly
, US
Jul 02, 2009 12:13 am EDT

It is now wednesday..and the company is not up and running at all. Employees that I keep in touch with said that the managers are having "a meeting" soon. Hopefully this company is out for good.

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Chuck Turner
Sandy, US
Jun 26, 2009 7:20 pm EDT

By the way, this scam is starting to make the TV news. Check this short video news report by ABC about this scam:
http://abclocal.go.com/wpvi/story?section=news/special_reports&id=6873047

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killingthemsoftly
, US
Jun 26, 2009 4:51 pm EDT

I walked out on them shortly after I started..employees say they will probably be up and running again maybe on monday! We need to keep it up to get them shut completely down!

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killingthemsoftly
, US
Jun 26, 2009 4:50 pm EDT

I worked for Platinum Teleservices as well. The company shut down this week because the police showed up and told everyone to go home. This place is a complete scam. The company itself doesn't take hard working peoples money but they for companies that do. That to me, is a scam!

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