Glocell / 2gb smart data plan cost at glocell

South Africa
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When Altech Autopage sold out. Glocell took over my Cell C contract. There packages differ from the original Altech Autopage packages and my data and SMS bundles disappeared overnight although the cost stayed the same. It was only after a few months did I realise this as the bills suddenly jumped from R 700 to R3000 due to data costs. At no stage did Glocell advise us of the unusually high data costs and offer any data packages. Trying to contact them electronically through email, website or their ridiculously useless android application proved futile in trying to change the data package. When my wife went in to ask for a data bundle to reduce the data costs they offered her a 2GB data bundle which would prove sufficient. This bundle is around R99 at Cell C. However Glocell charged us R 490. A 500% markup. Ridiculous. Thanks but no thanks Glocell. Going to Cell C direct. What a Con!

Feb 2, 2017

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