The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

FTD / false advertising

1 NJ, United States

I've got a beef with FTD. I ordered a featured bouquet for Mother's Day, and the photo on the website was full of beautiful yellow flowers. The bouquet my mother received had just four... the rest were dinky little daisies. Ten days and two frustrated emails to customer service later -- and I've been ignored. I went to Facebook with the same message, asking for some attention to my concern -- and my post was deleted from their wall (even after receiving feedback from other community members).

Guess what FTD -- if you're going to operate a community on Facebook, and then your idea of moderating it is to censor the content you don't like, you probably shouldn't waste your time.

With all the options we have in choosing online flower delivery, there's simply no reason ever to return to FTD.



Post your comment