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Ford Motor Companypoor service - factory faults are not priority

The power steering on my 2017 Ford Ranger Wildtrak stops working mid-corner and has caused me to almost have accidents several times. I contacted my nearest dealer, CMH Kempster Ford in Umhlanga only to be told they can help me in a week's time. Certainly this must take priority over vehicles just being serviced as it is a factory fault . I also explained that this is my only vehicle and the service consultant just said there is nothing he can do. It is just unacceptable.

Ei
May 18, 2017

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