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Ford Credit



Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
United States
I stopped taking the calls from Ford Credit, because I was consistently forced to make agreements that where not possible. I made a payment on 02/02/2011 and another partial payment this past weekend. I am trying to get caught up. Life has been hard this year, but I was totally stunned to find my truck repo'ed tonight, right after I got home from emergent care dx'ed with pneumonia. Yes I can make the payments, work with me here. Now I am worried that I will not have the money to get my truck back. If times where hard before, how do they expect you to get back up. I am disappointed in FordCredit. I really am.
Complaint comments Comments (2) Complaint country United States Complaint category Auto Insurance & Loan


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N  13th of Dec, 2009 by    0 Votes
ford repossessed my vehicle on dec 11.2009, i know i was behind 55.00 october, november payment and december payment totaling $1049.00. I own a business and it has been slow. I have been sending them money everyday to try to get this paid, $40., $20., $10. what ever i can. When they came to get the truck i could not understand why. The gentlemen called ford for me i spoke with lisa. I was told they sent a writ of possession in sept to my p.o. box. (p.o. box Closed) I told her i did not get it, her answer was well it was not returned. I asked her why she was taking the truck and was told by her the payments i made were not exceptable and i needed to hand over the truck. I asked her if there was something we could work out and was told to call redemption. She was very rude and unwilling to help me. i called redemption and was told that i needed to pay $2100.00 in 10 days or they would sell the truck. I only ower $1049.00, they want me to pay for january, late fees and repossesion charge. I was having a hard time coming up with what i owed now i need double the amount. Ford Credit is hard to deal with they do not listen when you speak to them. when you are having problems paying and you try to deal with them to let them know what is going on they make you feel like a low life and pretty much force you into committing an amount you can't pay at the time. Don't get me wrong we need to pay our debts, but sometimes a little understanding and help can get us through the hard times
N  8th of Mar, 2011 by    0 Votes
Everyone here is upset because they didn't make their payments on time bottom line pay your bills and stop being ###

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