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Flighthub / flighthub online service

1 Canada

Dear Madam/Sir,

I am complaining about Flighthub online service.

First, they didn't tell that there is a cancelling fee when I booked a ticket of C$ 882.70 (Booking No. [protected]. Confirmation No. QNBJU5). They actually say free cancellation.

Second, when I booked the ticket at 9:10 am on 12 Feb, 2019, the ticket price was $659.39 online(The photo showed $666.88 when I searched at 18:34 pm on 12 Feb, 2019). They didn't mention that it is US dollar when I viewed their website on 12 Feb, 2019 . It is easy to misunderstand as Canadian dollar.

Third, I would like change a ticket date that departure time on 19th or 20th Feb, 2019 and return time on 9th or 10th March, 2019. Departure and destination are the same. I also would like to get a refund C$223.31 which is the difference of C$ 882.70 and $659.39.

Thanks!

Sincerely,
Anna Zhou
Cell phone, [protected]
Email, [protected]@gmail.com

Flighthub
Flighthub
Flighthub
Flighthub

An
Feb 12, 2019

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