Federal Express / fedex
I have a package held by customs since January 11 of the current year, here in Sao Paulo, Brazil.
Fedex claims it is being examined at customs and I have sent over ten different documents, but they (FEDEX) did nothing two facilitate things, or keep me informed of what was going on. Today February 5th, 2010 and I still do not know if it is going to be shipped or not - (two briar pipes to be restored in Switzerland).
I had never experienced this kind of problem with UPS, which I regard as a much better company. FEDEX did nothing to mitigate these bureaucratic demandss typical of 3rd world countries, and IN FACT, TOOK OVER TEN DAYS TO INFORM ME OF WHAT WAS GOING ON!
Feb 5th, 2010
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