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Expedia / coupon scam

United States Review updated:
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Expedia is heavily advertising a $200 coupon they promise to give you if you "book and travel by January 3 2009" .

They set January 3 as the deadline, which is of course the Saturday of the New Year's weekend. Does this sound like you have to take the first leg of a round-trip by January 3, or you have to complete your whole trip by January 3? The ad doesn't specify. I called customer service and wrote emails to clarify, after I spent over $2000 on my ticket. Well, they meant, "complete travel by January 3." I thought it seemed preposterous to say "book and travel by January 3"--how could you travel by Jan. 3 if you hadn't also booked by January 3? And how could you book on January 3 for travel that day, considering it's the last Saturday of the holiday season?

I think Expedia is purposely obfuscating the travel deadline, and purposely set the deadline for travel a day early so they don't have to give coupons to people who can't get a flight on Saturday and have to travel on Sunday; and they still get the sales to people, like me, who thought if they meant "complete travel by Jan. 3" they would have said so.
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Jo
  24th of Nov, 2008
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Expedia is a scam. Source: http://www.victimsofexpedia.com
Le
  11th of Feb, 2009
Agree Disagree 0 Votes
Expedia falsely advertises the deal as "Receive a $200 travel coupon now." I booked a trip, but still have not received the $200 coupon. I called twice and and spoke to a "supervisor, " but was told that the $200 coupon would be sent when Expedia decided it was time to do so. This is mid-February already. The $200 coupon would only apply to travel completed by March 30. I suspect that even if Expedia eventually sends me the coupon, I will have little time to make travel plans and the coupon may be useless. Expedia is a fraud.

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333 108th Avenue NE
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United States - WA98004
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