Enterprise - Damage scamI rented a car from Enterprise on 5/15/12 and as always walked around and looked for any damage on the car and did not see any.
I had the car for a week and when I returned the car, she (agent) said, that it had a 6" dent on the driver side door and asked me to look at it and I could not see any 6" dent.
I could see two small nickel size dimples and that was all I could see and they could have been there when I rented the car, being it depends on the sunlight and angle you are looking at the car.
I would think that if it was a 6" dent I would be able to see, but I could not and she rushed me into the office and said she would have to put my decuctable on my credit card that I used to rent the car and that she had to put it on the card before I left their office.
They added $500.00 to my card and said, if the damage is less they would refund the difference, but I kept saying I don't see a 6" dent in the door and they kept saying it was there and I would have to pay for the damage.
I felt like this is some kind of scam that Enterprise does often.
Let's just say I will not be using ENTERPRISE the next time I rent a car.