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Empire Carpet / No show for estimate appointment

1 United States Review updated:
Contact information:
Phone: 1-800-588-2300

I scheduled an in home estimate with Empire Carpets. They were supposed to arrive between 7-9pm. At about 8:15pm I decided to call them to see if they knew when they would arrive. They told me that my ticket was never picked up and no one was coming. I asked how this could happen and she said it happens and asked if I would like to reschedule. I said NO! These are not the kind of professionals I want installing my flooring.

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Comments

  • Re
      3rd of Apr, 2008
    0 Votes

    Thank you for brining your concerns to the attention of Empire. We are dedicated to providing world-class customer service to every customer. We are currently looking into the concerns mentioned in your post. We will contact you within the next three business days. Please feel free to contact us at CustomerSupport@empiretoday.com for further assistance.

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