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Dunkin Donuts - Penn Yan, NY / cashier splashed up and hit me with the coffee!

United States Review updated:
On 10/06/07 I went to Dunkin Donuts in Penn Yan NY. I went to the drive through window. I ordered 3 Cappachinos. As the cashier handed them to me through the window the hot cappachino's splashed up and hit me in the face and all over my arm. The cashier did not so much as offer an apology. I am unable to go to management and speak to them as they all barely speak english. The last time I tried ordering from there it took 15 minutes for them to figure out what I was ordering.

I will let my attorney handle this.


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  10th of Nov, 2007
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That's unfortunate, you're likely to get nothing out of this settlement. Also, there is probably no proof considering the cameras were probably blocked by the cashiers body. This is the case in my store. They will delay the case until you quit. Good luck!

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Dunkin' Brands Logo Dunkin' Brands
Customer Service
Overall Satisfaction Rating

359 Reviews
130 Royal Street
United States - 02021
+1 800 447 0013
+1 781 737 6132
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