DU / options to pay off overdue and now outstanding amount
I have emailed numerous of times asking du collections for an option to help pay if debt i.e. Payment plan or settlement plan. They refuse to offer any kind of help only to say no you must pay full amount. Well hello if I could pay it all I would ...why not be that extra special telelcommunivmcations company who cares for the needs of customers and help find a solution. I see a front where they want to suck you in as a customer and than you be come another number in their system. There is no compassion or understanding to find ways to retrieve money other than threaten with legal action saying I will be paying fees. Wouldn't it make sense to find a payment option than waste money and time in the courts. Oh and by the way I will refuse to pay court fees because I have been asking for ways since February 2017 and no help.
I have been with du for 7 years and you have the worst collection agents ever.
I had one agent be rude and unhelpful as if he is in the right and he is in a higher power not to help. I am now with etisilat and I prefer it because they understand.
Either help me to pay it off or I will follow behind with you taking me to court over 2, 800aed . P.s I have emails asking many times for options
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