Dollar Tree
reviews and complaints

I have been an associate and assistant manager of the Jacaranda 4850 store since 2013. I have never had a problem, except that a cashier got rude with a customer and wanted to fight the customer. The manager and myself intervened, while the manager took the cashier to her office I took over the register and calmed and apologized to the customer. This was over five (5) months ago. Previous to my employment I had a fall and subsequently needed surgery. This occurred on 1/7/16. I was put into a cast and could not work. I went on Workmen's Comp from my previous employer. I kept in close contact with my Manager and was told when I could report to work to advise. I was schedule to return February 8, 2016, and reported for work on said date. I was told to clock in and then told that the company was considering letting me go because of the incident of 5 months ago. I am in a state of shock because I am being penalized for standing up for the store and ironing the problem and the problem maker is being rewarded by being given more responsibilities. I am at a loss. I have contacted human resources and left message several times. I would appreciate a response as to my status with this company.
Thank you for your anticipated courtesy and cooperation herein.
Teresa Perez

The dollar tree off lake mead and Simmons the cashier was extremely rude had only one and there at least 20 people in line. Another employee cut in front of me in line. And I complained to security when I entered the store about the man asking for money in front if there store he didn't even respond to me. I will never go back to that store.

Itzamar Gonzales [protected] To whom it might concern, I'm notifying you the unethical behavior, abuse of authority, the abuse of making employees go to work without being clock in. Evidently Mr. Trinity is aware and hasn't taking any actions. Unfortunately, I have been present where this individual Perla which is the manager at Hidalgo TX ridicules her employees, has created a hostile environment, abuses her authority, harrasment, don't give hours to employees. This has to be taking care of because there is employees working either early in the morning or in the middle of the night not properly dressed or even people that are not employed. Employees have been fired unfairly, have been injured without getting treated. So I believe someone should put more attention in what is going on and really get rid of incompetent individuals. I hope you don't ignore this complain and start finding resolutions

12 -23-15 as I was picking up a few stocking stuffers in the toy area of the store I could hear the store manager hollering at one of her associates, I was not shocked because that lady is ALWAYS loud talking her associates and her managers. I think that's why no one has been employed their to long...I'm a regular customer and every other week there is always someone new at the store, there is only a few good people left...wonder how long before she runs them off? #DollarGeneralHereICome

I have been working at dollar tree since june 30 and I have been haven problems the asst. manager dustie Shaffer she has cursed at me around other customers and has made threats that she gone to write me up for picking heavy things up because I'm pregnant and telling customers the same thing not only that she got upset with me cause I was called and asked to work on m day off and I told her I was running errands at the time she told me to hurry up and come in on my day off I had to stop what I was doing to come in on my day off there were already 4 people there so they really didn't need anyone when I got there I told her that I was called in earlier to stock but I was visiting with my child so I wasn't able to make it so then she goes on to say that she want me to do cashier so that the merchaint manager that has a crushed thumb can help lift things and tell the other guys were to put things and I told her that he not supposed to be lifting cause he crushed his hand on dutie but I told her I had things to do and I need to leave cause im not finna work hard and everybody just stand around and do nothing at all so after that she was angery with me and told me I should have said I couldn't work when she called and I did tell her that I told her I was running errands at the time she called me so after all that later that day some co workers at work were standing around and the asst manager called me and left rude message on my phone and not only that she took my hours away just cause I didn't want to work on my off day we have had other employee quiet because of prior situations i'm very tired of her talking to me any kind of way in front of customers and cursing me infront of them other customers have came in and heard her doing it and told me I should quiet but I can't I have a family to take care I really wish someone would look into this and help resolve it please I love being an employee but I can't take it anymore at all. thanks, shaniqua Briscoe cell: [protected] store: Newport ar dollar tree email: [protected]@gmail.com

I am Christy Suttle, 806.440.5225 and I shopped in the Dollar Store on Coulter Ave. in Amarillo, Texas 79109 yesterday, November 24, 2015. On walking in to the store to retrieve a basket, I heard a cashier say, "I thought I get off at 2:30. I just looked at it wrong and I just knew I get off at 2:30." The manager of the store begins to talk loudly and say, " Yes, but the schedule says you get off at 2:00." He repeats that 3 more times than the cashier told him he didn't need to tell her again. This was so unprofessional when all the customers are listening to it. Then the lady in the office YELLS outside her door about schedules and she needed another employee. YELLS consistently and the manager is rambling loudly. I spoke up and said, " Why is everyone yelling in here?" The lady from the office said, "Because I felt like it." I said, " Well, I'll just call your headquarters." She walked into that office and slammed the door. Then the manager came over and walked hurriedly past me and begin to greet me and he continued to walk. This whole store is dysfunctional, disrespectful, and totally unprofessional. You get what you pay when it comes to employee etiquette and training. I'll never shop in it again. Life is too stressful anyway without walking into a place of business and it becomes so stressful, the customer cannot enjoy the experience. This is the 2nd time it has happened and obviously, there is no improvement or care taken on the leadership qualities that your manager possesses. There should be no tolerance of disrespect and mean employees on a customer. I am severely appalled that this is tolerated.

The manager that was on duty told me that there were too many coupons being used, and she explained that Andy was supposed to be coming because of this matter. She was just telling me about this matter on today 10/27/2015, and wrote me up on a matter that she claimed happened over a week ago. One particular night I asked the manager if I could use some coupons, and the manager told me that I could indeed use the coupons, only if I ring the up on different transactions. Today that manager called me into the office and wrote me up from using the same coupons that she told me that I could use from a week ago. Ever since one day that I went to the manager about a problem with one of her employees, keep in mind that she never resolved this issue, she has been harassing me ever since because that is one of her favorite Assistant managers Carlina. I have been being harassed for over a week now, and something really needs to be done about the matter. The manager name is Kat From The Dollar Tree in Plymouth NC

A guy that works at dollar tree in aiken sc, every time i see him he makes me feel very uncomfortable and im not the only customer he has hit on. I also talked to some employees who said he does the same to them.please fix this, i love shopping there but he is ruining my experience. Hes name is moses.

I am a cashier at the dollar tree in Chicago ill on Howard and western wear the store manger is Timothy Powell is the store manger I have being complaining about race discrimination and discrimination against my disability sense the end of July I contacted the corporate office nothing was ever done until august 2015 while working my shift a training manger put a strip clip around my neck and called me a big black animal and said I needed to wear it as a dog collar cause I looked like a big black dog corporate gave out the person was fired nothing was done to Mr. Powell who had let me take on all this abuse and discrimination for months because he was a part of it calling me slow ect letting another manger not give me breaks saying my big black ### didn't need any breaks he did not when I asked about the open manger position I was laughed at by Mr. Powell however I was doing things that mangers did like sign the safe receipt stay over time help closed the store ect after the investigation was done later has came retaliation against me I am being bullied hours cut short Mr. Powell has discussed personal information with other mangers and cashier everything is on camera no one will bags me up I can be sensed ringing hundreds of customers up by my self as I called for bag up serveral times I have been threating by one of the cashiers boyfriends you can see him on go behind her register while her draw is open I am in front my draw is open he is wearing a black hoodie threating me Mr. Powell was told nothing was done I was told by Mr. Powell that Ms Mcory no longer wanted to talk to me and she had not talked to me and she founded him innocent so I needed to deal with it he has told everyone in the store not to talk to me he didn't honor my doctors note but it was placed on the bulletin board where everyone goes to where the schedules go so that everyone can see my personal information from my doctor the cameras tells it all Timothy has homeless people clean up the bathrooms and he gives them a few dollars and later on talks about them to the people who works in side the store people are afraid to step up because they are afraid of losing there job like one of the mangers lose her job when we both tried to tell the truth about Mr. Powell there is so much more that you need to no . Faith Jones [protected] [protected]@yahoo.com

So I happened to go to the store and the employees were working. their was one that was stocking the shelf's and the manager (art) was their. I didn't hear the employee say anything bad just giving some suggestions about some items to the manager (art). like wouldn't this look better if you were to arrange it like this. well the manager (art) did not like that a bit he started yelling at his employee in front of every one saying you don't tell me how to do my work, you have been here only for 3 weeks or 3 months something like that and I am the manager not you. the employee did not say anything poor guy what can he say right. the manager (art) was very rude. he should not treat any one like that I don't care if he is the manager. this happened tuesday september 22, 2015. it was last week when this happened. that's not the only thing I have noticed this manager do 2 weeks ago one of his cashier's was very busy only 1 register open and we were at least 10 costumers in line. the cashier asked him if he can help and open he looked at the line and said no I can't I am busy stocking. after a while he opened another register and help we were only like 4 in line by that time. I just think that if he (art) doesn't like his job he should not be working at the dollar tree. thank you

I bought some popcorn, on sept 18th, 2015 and when I opened the bag it was stale, when I looked at the date it said open before sept 5th, I took it back and was told since it was open they couldn't take it back So I went to the back of the store and they still had the same bags as mine with the same expired date, is that fair that they don't manage there store and the customer has to pay the price?

I managed a location in Southern Ontario the moment I walked in the store I realized how dysfunctional it was ...
After putting in a lot of over time to make the sales increase, I began to burn out.
When I started to demand that my over time be acknowledged I was terminated...
I plan to fight back and have hired an Attorney for Wrongful Dismissal.
Should anyone find themselves in the same position, believe in yourself and don't take crap from Dollar Tree