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Dollar Tree

www.dollartree.com

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1.1 3 Reviews 2976 Complaints
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Dollar Tree Complaints Page 79 of 149

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10:33 am EDT

Dollar Tree unacceptable behavior/ unprofessional/ bad customer services experience

Store # 2401 9/22/18 at 16:38

I went to this store to get some ballons and the employee Alissa scream and yelling to me disrespected and im never be treated that way in any store, and I told the manager and the manager told help that she have to help me and went she go to get the ballons for me im feel so bad with shes actitud, she went to help in bad manner, she doing the ballons harder and broke the color cord, she dont care and give to me, i told her was broken and in bad way she get another and almost throwed to me, her face was horrible like she want to kill me, in one time i feel my live was in danger, scared !
IM NEVER GO TO THAT STORE AGAIN, NEVERRR

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7:44 pm EDT

Dollar Tree stocked shelves in santa fe, nm

I don't know who's running these stores but it's ridiculous! Over the past months, the boxes to be unloaded are in the aisle. The places look like a bomb went off. So we can never find what used to be in their places. Then if youj're lucky enough to find what you want on a shelve, then the line is 10+ long to get out and mostly only one checker. I have left more than once as I have better things to do.
These stores are so bad, the shelves that are not refurbished have been that way for a week now?
Who the hell is managing these stores?

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6:07 pm EDT

Dollar Tree appearance at the door

The amount of garbage in front of a business place which should be kept clean with the amount of people that come through this DOLLAR TREE to spend money. I asked The cashier why is all the garbage there and she says she's addressed the issue to the manager and he says he doesn't care. This needs to be addressed immediately. 5920 WEST OAKLAND PARK BLVD, LAUDERHILL, FL 33313

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4:51 pm EDT

Dollar Tree silly string toy spray

We bought several cans of this silly string (different colors) for my grand child's birthday party yesterday. When a few of the children started to spray the string, black stuff came out instead. It had an awful smell. I am deathly allergic to mold, so my first reaction was to get it off me. Some of the children had it on their necks, faces, arms and clothes. I immediately went to the hose to scrub the stuff off. It would not come off. In the meantime, my arm started to turn bright red, itch and started to swell. I tried to wash and scrub it off with soap and water and it wouldn't all come off. I had to use my husbands industrial strength soap that he uses to fix the car. It burnt my skin using it but the black finally came off. My arm was still swollen, red and itchy. I have a special cream to put on it, which I did and it went back to normal after a few hours. I contacted the others that had it on them and the 4 children and 2 other adults that had it told me that it was so hard to get off that they left their children soaking in a tub as long as they could stand it. It never came off the clothes. What I should have done was gone to the emergency room so this could have all been documented. This junk is a hazard to some of us. If it causes reactions to skin, stays on the skin not being able to be scrubbed off, has an awful smell and ruins clothes than don't you think it should be taken off the shelves? I'm hoping this post gets to someone in high places and that it also warns other parents not to buy this. I certainly won't ever buy it. It's junk!

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2:08 pm EDT
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Dollar Tree I am complaining about the store appearance.

I recently went shopping at the dollar tree store #6153. I can barely walk down the aisle, boxes and garbage were everywhere. I notice the stores arent maintained in high poverty neighborhoods. It's not fair to the hard working customers. Something needs to change. If this matter is left unaddressed I am force to make this public by going to the media.

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10:07 am EDT
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Dollar Tree store manager - leaha - buffalo grove, il - defamation of character / slander / discrimination

I am contacting you as a previous employee of Dollar Tree (Dundee Rd in Buffalo Grove IL) On Friday Sept 21, 2018 a current co-worker of mine (Tammy) had an interview with Leaha (Store Manager). During the interview Leaha asked her where she is currently employed Tammy responded. Leaha then asked if Tammy knew who I was. Tammy's response was yes I work with him. From this point on Tammy's interview was not about Tammy it was Leaha slandering me and bad mouthing me. A complete defamation of character, insults, and unacceptable behavior from a store manager. After almost 45 mins of Leaha (store Manager) slandering me and my name she then told Tammy sorry but I am going a different way. This is discrimination by association. Both Tammy (interviewee) and myself have legal rights to file suit against both Dollar Tree and Leaha (store manager) for slander, defamation of character and discrimination as YOUR Store Manager was completely OUT OF LINE and should not be a manager. If I do not hear back from Corporate regarding this matter with in 5 business days I will be contacting the Better Business Bureau and my attorney.

I can be reached at [protected]

Stacey Kovach

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D
8:51 am EDT

Dollar Tree nothing in store/ poor checkout/ no management

On Friday September 21, around 516-530 pm. My granddaughter and I drove up to Fairmont MN Dollar Tree. We got out of the car and we heard a child screaming for their mom. I was going to ask if they needed help but as we walked to the store I noticed that they went in back doors that were open and by a semi truck. I went in the store and WHAT A MESS! Books, dvds, Christmas decorations and Halloween decorations and thanksgiving stuff! There's nothing on the shelves. And as for the cashier who was working there Friday between 510-530 pm was rude to a lot of people. Music was blaring in a room could hear it by the cards and the plastic party items.
I seen that the children were ok as they were walking around with a older woman from the store. No name tags were on for me to look at.
First and last time I will go there. I will advise on that the store is empty and staff is rude

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8:41 am EDT
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Dollar Tree how dirty the store is no one seem to mind

I went to two dollar tree in conyers 30013 in big lots palaza and it was so much junk on the floor no one picked up boxes the worst part it was just boxes no one on the floor putting anything up floor was dirty no vaccm from night before no pride that said this was my store (do dm's check the stores) or is managers just left in it. So I went to dollar tree by stone crest hoping I could find what I needed but no luck but this store look 10x worst im like in totally shock how two stores on two different end be left to look like and my thoughts was no one cares not the dm, mod, not even employees and for the must part I guess not the customer we just shop and pray we don't fall and wee can find an item and dturn our blind eyes on when we go in and trurn them back on we leave just happy we made it out with out breaking a leg

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3:35 pm EDT

Dollar Tree employee

The Dollar Tree on Fillmore ave between Bailey and Fillmore in Buffalo, Ny has a horrible cashier and the manager is just as bad. Everytime I go in there the cashier is trying to make friends with me and because I don't want to make friends she becomes attitudinal. I finally reported it to the manager and she said if you don't come back you don't have anything to worry about. I told her I don't deserve to be treated with disrespect. I'm spending my money as a customer and I don't need this bulls$##!.

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Chris1977
US
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Sep 23, 2018 12:15 am EDT

Manager is right. Maybe you should shop elsewhere.

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J
3:11 pm EDT

Dollar Tree horrible customer service

On 9/22/2018 myself and another person were in the 3486 State St Schenectady, NY store, it was extremely busy, one register was open, they opened another and proceeded to take the 20 people behind us and emptied the store, while we who had been in line waited, Anthony who claims to be the store manager then came out and took a person walking up to the registers before he took us- at that point we chose to leave our items and leave but not before pointing out to him the poor customer service at which he laughed and said sorry...we overlooked half the things wanted to buy we couldn't reach because of the boxes stacked in front of shelves, the sheer dirtiness of the store was appalling.

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Chris1977
US
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Sep 23, 2018 12:18 am EDT

You should've gotten to the other register before everybody else. First come first serve.

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3:10 pm EDT
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Dollar Tree customer service of employee

I am disabled. I was in the new Dollar Tree in Asbury Park, NJ. I am also a former customer service representative. I encountered and employee named Mel. I love the store and I am in there on a daily basis. This woman is the rudest person I have ever met. I was in there with both of my grandsons and their mother. She was yelling at them for crying. They are babies 18 months and 3 months
She also proceeded at yelling me for trying to use my debit card and cash. I should be ashamed for allowing them to cry? I was told and would not allow me to do a cash split. My contact information [protected]@gmail.com my phone [protected]. Thanking for your time in advance. Transaction number #[protected] [protected] 9/22/18 13:47

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J
1:45 pm EDT

Dollar Tree customer service

Hello- I was in your Coldwater Michigan store today (9/21/18) and was extremely disappointed. First, this is one of the most disorganized Dollar Tree I have been in.

Secondly, when I got in line to purchase my items, it was fairly long and there was only 1 employee cashing outs customers, however, there was 2 other employees working. Both of those employees were standing at the end of the line were customers were being cashed out and talking about if the rain was done and what work they were going to bring out for the cashier to do when she wasn't busy, when in fact the cashier was the only employee actually doing any work at that time. They went on talk about the Halloween display and clearing seeing that there was a long line of customers waiting to be checked out. (Customers do not want to hear about what work they are bringing out for employees nor should they be privy to that.)

I waited in line for at least 10 minutes to be checked out. The customer standing in line in front of me even turn to me and stated that it would have been nice for one of the employees to open up another line and cashed out customers instead of standing there talking.

Needless to say as I was finally getting checked out, one of the other employee finally opened up another register, however, the line then was not nearly as long as it had been when they were standing there talking. Thank you.

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Chris1977
US
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Sep 23, 2018 12:22 am EDT

Read a magazine. It'll pass the time.

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M
10:39 am EDT

Dollar Tree messy store

I am on a few pages for Dollar Tree arts and craft ideas. People in other states post their arts section in their store to show all the cool stuff and tell how much they spent, what they are making etc. Well, I realized our store not only doesnt have near the products that other stores do, but we can't find anything 98% of the time due to clutter, mess and carts full of boxes. I thought cause it was a dollar store it was just a trashy place. But apparently its just our store. I took pics today but unfortunately, while messy, this was a neat day for them. I wish I'd taken pics 2 weeks ago when I went in as it would be more accurate. Also, their wait lines are huge, I shopped and left without buying cause I had to go, couldnt wait in a 20 person deep line with full carts when I had 8 items.

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8:23 pm EDT
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Dollar Tree ac not working

The Nacogdoches, TX store is extremely hot. As a shopper, I was very uncomfortable & can tell you that I was sweating in just the short time I was there. I can't imagine how the employees manage to work there with only fans running in the store. It's stifling.

A business in TX MUST have air conditioning. When it went out, the manager should have notified someone to repair or replace the AC ASAP.

If you, in corporate are dragging your feet, then try spending even 10 mins in a store with no windows, no AC & 90 degree heat outside. Now imagine having to work for hours in that heat. You'll understand why this is a problem. I was told by a friend who shops there regularly that their AC has been out for several days. This is unacceptable.

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4:20 pm EDT

Dollar Tree staff

Myself and my 13 year old granddaughter pulled up to the Dollar Tree on 12th and Alameda. You had 3 employees, 2 women and I man outside on the sidewalk in front of the door smoking. It looked nasty. Is that your company policy to have your employees smoke in front of the door so customers have to walk through the smoke and smell that nasty smell. Just so you know we left without going in to get what we needed.

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Chris1977
US
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Sep 23, 2018 12:27 am EDT

Employees have the right to a smoke break. But it should be a little further from the main entrance.

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S
3:45 pm EDT

Dollar Tree store manager

On 9/20/2018 my African American friend attempted to purchase products from store #3711 and was refused by the store manager. I went in to address the issue and she refused to give me her name, or give the security officer her name.

I just left a message with Scott Brown, Regional Manager, involving this issue and asking for a return call. Please call back regarding this issue.

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Chris1977
US
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Sep 23, 2018 12:29 am EDT

Must be a reason why they refused you that you're not telling us.

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10:19 am EDT
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Dollar Tree product sold - does not work

I bought from Can Opener Dollar Tree Store at Lincoln Court, Lancaster Avenue in Malvern, PA
This product is imported by Dollar Tree itself.
The quality of the product is so poor that it is supposed to open the can but it does not open. This is really bad that Dollar Tree does not even test the product that they sale that it doesn't do the work it supposed to do?

We know that the product that we buy from Dollar Tree is of not the highest quality, but it has to do the basic function that it's supposed to do. In this case Can opener does not open the Can.

It should be taken out of the shelf and should not be sold and return to the supplier.

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Call the Waaaambulance!
US
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Sep 22, 2018 1:22 am EDT

Listen, Martha Stewart, It. Is. A. DOLLAR, FOR CRISSAKES!

M
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Mr & Mrs. Marina an Kevin Rocha
US
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Sep 22, 2018 12:15 am EDT

It’s a freaken $1. Really

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S
5:38 pm EDT

Dollar Tree inappropriate comments by cashier

I went to the Dollar Tree at 2863 North Decatur Rd, Suite A on 9-19-18. A cashier loudly called me stinky and kept on saying why I could not remember what I wanted to buy because I came in the store twice. This isnot the first time this has happened. i went into the store at 2pm and there was only 1 cashier on duty. The harrassment is not normal because I do not know this black lady but she was very disrespectful.

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5:21 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Brought Some fish, Salmon from the dollar Tree.i cooked it an when I was eating it I could feel worms crawling in my mouth. I ended up getting sick an vomiting, an then diarrhea .this happen January 31 2017 seen at the doctor February 3, 2017 .an had to go to a Gastroenteritis diagnosed with Intestinal Parasites worms.was put on clear liquids day 1/broth...

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3:12 pm EDT
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Dollar Tree hiring procedures

I am complaining about the hiring process ( or lack of) that has gone on in your Port Orchard, WA store.
They have had signs that they are hiring and Tuesday's are their open interview days.
For the past 3 weeks Sept. 4th, 11th, and 18th my daughter has been turned away ( after waiting a significant amount of time) and told the Manager wasn't in to do interviews, and come back at the same time next week.
My daughter ( has been their with her job coach, she works with DVR) and turned away THREE times. This is terrible management and I thought you should be aware of it.

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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Dollar Tree is ranked 20 among 120 companies in the Retail Stores category

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