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1.2 3834 Reviews

Dollar General Complaints Summary

189 Resolved
3638 Unresolved
Our verdict: If considering services from Dollar General with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dollar General reviews & complaints 3834

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Newest Dollar General reviews & complaints

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4:28 pm EDT
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Dollar General had to wait in line for 20 min

was cashing out while store was of people an had a lot of change an had to count 2 or 3 times before they got it right people got mad and walk out they needed to waited until they check some people out that you norma barrett

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Tonya Mcbride
Tonya Mcbride
Chicago, US
Mar 29, 2010 4:33 pm EDT

I hate this store rude people all the time

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3:08 pm EST
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Dollar General awful management

We have a General Dollar Store in out small town. Its one of only 2 places we have to shop. They are not dependable. Suppose to open at 8am and you never know what time they are going to finally get the doors open. Lots of people have stopped going there all together because of the workers that are working there. They all look nasty and spaced out. Cant this be fixed?

People in this town are sick of things that go on there. The doors to the store was left unlocked one night. Are you aware of that. The people that work there are rude and refuse to help the customers. You need to send someone in to check it out that they are not aware of. Its pitiful

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Anyways11
Harrisburg, US
Aug 22, 2011 12:20 am EDT

Worked for them back in the 90's. Idiots run the chain, idiots work in the chain. Should change the name to Idiots General.

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1:50 am EST
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Dollar General racist unprofessional

I had purchased a christmas present from this store for my son but when I took it home my wife and I decided that it was not apropreiate for a boy. I attempted to return the item the next day unopened, with receipt... The manager asked me for my drivers licensed which I provided along with the receipt, she looked at it and said "I don't like ny drivers licensed" then said the photo do not look like me. She told me she could not do the exchange because of this. I have been shopping here all the time, I could not believe the way in which this person spoke to me with people waiting in line to checkout, it was so embarassing. She had pulled up the sale on the register but did not complete the transaction because of my ny state id. It was enough that I had a receipt and an unopened item. The manager here is the most unfriendly, racist, unprofessional person I have ever came in contact with. By the way, I left her the item and walked away, I am not the type to argue.

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kitten021983
Milwaukee, US
Mar 22, 2010 8:27 pm EDT

what does your license from NY have to do with race?

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7:30 pm EST
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Dollar General filthy background music

Several times in the past week I have gone to the dollar general by my house. The background music is a station selected by the (Mostly black) employees, & its filthy! Sex, violence, the thug life, "capping a cop", etc. How can I take my granddaughter in there with that garbage floating thru the air? We do not allow that music in our house, & I darn sure don't care to patronize a store that plays that kind of music-it says volumes about the type of people they hire. After this site, i'm going to find the address for the corporate office, tho I doubt they'll be receptive, judging by these other complaints.

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Country Homemaker
, US
Mar 03, 2014 9:24 pm EST

Although I love "Dollar General, " I actually stopped shopping at one particular store. The music they blasted was awful and full of profanity. I couldn't even think to shop, the music was so overwhelming. With the amount of money I typically spend at "Dollar General" a week, that particular store certainly lost a good customer.

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12:00 pm EST
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Dollar General rude managers

This is the worst store I have been in as a dollar general customer. The stores isle is crowed you can never get down a isle. The manager was rude her name was debra. When I asked her were the paper plate were she said ""down that isle ""with attitude. The employee looked tired and worn out with no energy like they have been working all night. During the day the store is filled with employees, but after 3 their are only 1 cashier. I was at the back of the line and it was back to were the greeting cards, it had to be at least 12 people in front of me. When the cashier called for help after 10 min the manager debra came down the isle yelling at the cashier cause their were only 5 poeple on that line. If she would have came earlier she would have seen how upset the costumers were for having to wait still after she called for help. Debras attitude towards her customers and her employee is unexceptable she should show some respect. We are all adult. Next time ill take my bussiness to family dollars were they treat there customers with respect and ill be sure to tell my family and friends not to shop there because of rude maneger. If she dont appreciate our money, lets not give it to her. I work in customer service and thats not it. Ive been in this community a long time, and I will start a boycott cause shes un professonal and rude.

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Litl
Waynesville, US
Feb 28, 2010 8:40 am EST

What did Corporate Office say when you called them? Or Department Of Labor?

Corporate Office

100 Mission Ridge

Goodlettsville, TN 37072

[protected]

Or National Contact Center for Department Of Labor 1-866-4-USA-DOL

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CATFACE
Shields Township, US
Feb 27, 2010 1:15 pm EST

You're still the idiot.

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SAVE HER
Adel, US
Feb 27, 2010 12:52 pm EST

PAPER PLATES ARE NOT A HUGE PURCHASE. WHOS THE IDIOT NOW .DUH PAPER PLATES.$2.75 YOU LOOK STUPID .REALY

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CATFACE
Shields Township, US
Feb 27, 2010 12:19 pm EST

Your spelling errors and capitalization of the whole paragraph makes me laugh. Maybe next time you go grocery shopping, we all know you were doing that, go to a grocery store or wholesale store. Dollar Stores are not meant for huge purchases. I worked at one for a year. I know the exact customer that you are. You're the lady that yelled at me because the sign in back said "All Chicken $1.50" and i had to charge you $2.00 for the extra large bag. The managers are always mean there. They have no real bosses to answer to themselves to they make up the rules as they go on. You're an idiot. Stop grocery shopping in a dollar store.

By the way a "Dollar General" shouldn't be in the airlines section.

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5:16 pm EST
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Dollar General very unprofessional conduct

While standing in line waiting for a cashier to cash out, there was three of us in line at the time. Three dollar general employees come walking up talking. The next thing you know is (I believe she was the manager) the one started yelling at one of the other girls and making threats. "i am the manager here I can make you work everynight, every weekend, and can also make it so you want to quit. I am 54 years old and could not believe what I was actually seeing and hearing while waiting in line to cash out in a place of bussiness like that. That was not a good seen and will not return so I don't have to see anything like that again.

A conseerned shopper
Joanne

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Litl
Waynesville, US
Feb 18, 2010 8:12 pm EST

What did Corporate Office say when you called them? Or Department Of Labor?

Corporate Office

100 Mission Ridge

Goodlettsville, TN 37072

[protected]

Or National Contact Center for Department Of Labor 1-866-4-USA-DOL

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7:05 pm EST
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Dollar General store operations

I went into the mt. Zion, il dollar general store as a last ditch effort to find a material I needed for a school function. However, when I went in, there was literally no clerk in the store. As I stood around, waiting for five minutes to be waited on, it dawned on me that the two women standing right outside the door smoking were the clerks. I stood there for another few minutes, then looked around the store. In the meantime, another customer came in and attempted to purchase some items. Again, the women stood outside, not even looking in to see what we were doing. The man and I both left at the same time, empty handed. As we were leaving, one associate sarcastically asked if we needed any help. The other laughed and asked us if we found what we needed. I have never been so insulted in my life and will never shop there again.

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Unhappy Service
Zion, US
Apr 27, 2010 3:07 pm EDT

Unfortunatly this does not surprise me! I have been in that dirty store and the customer service is horrible.

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Litl
Waynesville, US
Feb 18, 2010 8:13 pm EST

What did Corporate Office say when you called them? Or Department Of Labor?

Corporate Office

100 Mission Ridge

Goodlettsville, TN 37072

[protected]

Or National Contact Center for Department Of Labor 1-866-4-USA-DOL

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10:45 am EST
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Dollar General termination for no apparent reasons and no evidence of action

I was recently employed at this location and was accused of something that was brought to my attention that led me to my termination. The manager and assistant manager had it planned to fire me due to I was dating the assistant managers daughter and when we broke up for me to go back to my family, they harrassed me at my job and as well at other locations. The store assistant manager the mother of my ex girlfriend and her son are both employed at this store which is a matter of conflict of interest, as well as when the daughter and the mother wrote statements expalining that I had stolen a camera, with no evidence and as well as their complaints resulted in anger becuase i would not get back with their daughter, the accused me of the matter, however it was explained that the daughter was the one who stole the camera and the mother who is the assistant manager let her walk out wiht the merchandise. No one never investigated the issue they just terminated me, I even agreed to a lie detector test. They just terminated me for no reason and how can they and receive information and staements from a non employee and the mother of the person giving the statement. Blackmale!

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DEBRA IN OKLAHOMA
, US
Feb 20, 2010 5:34 pm EST

EVERYONE HAS RIGHTS. YOU NEED TO FILE A COMPLAINT WITH THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION OR THE HUMAN RIGHTS COMMISSION.

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MoronsAtWork
Scottsdale, US
Feb 08, 2010 10:48 am EST
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Look up your state laws about businesses - some states do not need to have a "right to fire" policy. I live in Arizona and we do not have a "right to fire" policy. That gives any company any right to pay you what they want (even if under minimum wage) and gives them the rights to fire you with or without a notice of why they fired you. I would assume given the example you've given this rule would also apply to your state.

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8:47 am EST
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Dollar General non-payment for hours worked

Monday, February 1, 2010

During the month of August 2009, I worked for Dollar General in North Arlington, NJ. In July they sponsored a Job Fair at their new location in North Arlington. On August 14, I began training with the Manager at that time, Pete Fox. On August 18, I actually began working at the North Arlington Location. On Tuesday, August 18, 2009, I worked from 9:00 AM – 3:00 PM without a lunch break, a total of 6 Hours; on Wednesday, August 19 I worked from 1:00 PM – 5:00 PM with no meal break, a total of 4 hours, on Thursday, August 20 I worked from 6:00 AM – 11:00 AM again no meal break a total of 5 hours; Friday August 21, I was out sick. On Saturday, August 22, I worked from 4:00 AM – 9:00 AM without a meal break, a total of 5 hours. On Monday, August 24, I worked from 4:00 AM -11:00 AM without a meal break for a total of 7 hours On Tuesday, August 25, I was off. On Wednesday, August, 26 I again worked from 4:00 AM – 11:00 AM with no meal break for a total of 7 hours. It was on this day that I was told that they had hired too many sales people, and that I was one of those being let go. At that time I was told that I would receive two checks for the hours that I had worked, I asked if I could pick them up, and was told to stop in the following Friday to do just that. When I asked for my check I was told that it had been mailed to my home address. Since I was terminated from this establishment, there has been a change in the Management at this location. On Thursday, January 21, 2010, I telephoned the new manager Ron and made an inquiry about my missing check. At that time, he stated that he would have to investigate my claim. He took my Social Security Number and stated to me that he would be in contact with the previous manager Pete Fox, and that he would get back to me. It is now February 1, 2010, and, I have heard nothing from either the former manager, nor the current manager regarding my back pay. Since making these inquiries; I did receive my tax forms from their central office. This tax document shows that my earnings while with them to be $330.00. The only payment I actually received was an earlier check for $120.00. Thusly $330.00 - $120.00 = $210.00 that I am still owed as payment for the hours that I actually worked. I am tired of playing “telephone tag” with these people; the evidence is clear, by the very tax documents that “their” payroll department sent to me. This document unequivocally demonstrates that I am owed this compensation.
I would appreciate any assistance that you might provide to help resolve this matter.

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caybo
west newton, US
Feb 03, 2010 6:49 pm EST
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Call the corporate office. Also you can ask to talk to the regional manager, where the store is located. I would also call labor relations in your state. Believe me Dollar General makes a lot of mistakes. I use to be a manager at one.

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Litl
Waynesville, US
Feb 02, 2010 11:13 pm EST

What did Corporate Office say when you called them?

Corporate Office

100 Mission Ridge

Goodlettsville, TN 37072

[protected]

Or NCDOL 1-800-NC-LABOR [protected]) ?

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7:54 pm EST
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Dollar General - district and store management

First off, I would like to express my sick distaste in the entire company of Dollar General for the following reasons. I have a friend that is an extremely hard worker and has helped run 5 of the Dollar General stores due to lack of employees and qualified management. She was fired over a situation that was totally out of her control. Yet there are District...

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8:52 pm EST
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Dollar General - Dress code

It is ridiculous that I work for a company that forces you to beg for donations from customers that not only for obviously reasons have no money or would not be shopping there but are made to feel bad for not donating their money. Plus, once again our dress code is changing and guess who has to pay for the change? Employees! DG will not even provide the...

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12:05 am EST
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Dollar General we need better management

I have worked at the DG in my town for over a year now. I still work there, and I am in school at a local college full-time. I keep my job because around here especially, jobs are very hard to find. I have very few complaints with my job itself, I actually do not mind my job. I love to interact with people, and I just about know all of my customers by name. The pay really sucks, but other than that it is a job. My Store manager, though, seems very sexist. In the last year I have worked there, we have had at least 4 new people hire in, none of which are male. We have an all female staff except for my store manager who is a male. All of the girls that he hires are, well, young and pretty. Most of the time they do not even do their jobs. I do not mind working hard, but sometimes the trucks and lifting gets rough. We have girls who cannot lift due to pregnancy and others who just refuse. I know many men who need a job and would be more than happy to work. I just feel like he is being sexist in his hiring. Not only that, but our assistant manager is lazy. She does nothing when the SM is not around except for sit on her butt and talk to her friends and family on the phone. She has been suspected of taking money. When I say she does absolutely nothing, I am not exagerating one bit. The store manager has been informed and talked to about her behavior several times, but has never confronted her. WTF? I think our store is in desperate need of better management.

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sikbastard
bryan, US
Aug 04, 2011 4:44 am EDT

well you know the change to being an openly traded stock does have that effect on retailers ruralshopper.

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ruralshopper
, US
May 25, 2010 7:12 pm EDT

I have shopped at Dollar General for 40 years. I live in a small town/rural area. It used to be a store that would save you money. Not any more. They continue to jack up the prices and put the raised price in such small font that many do not notice until they pay the bill. I have also noticed that the food items that are there for the Mexican patrons are way over priced. The Dollar Store should not gouge the migrant workers.

Their customer service is almost a thing of the past it seems. Today I stopped at the dollar store and spent about $26.00. I had intended to ask for change $1.00 in quarters for the news paper machine. I went back inside, stood in line a long time and they refused to give me change, saying that I had to make a purchase. I already had told the cashier that I just made a purchase. If I wanted to get change I would have to make another purchase.

I think that I will save money if I shop at Fred's. It seems that Dollar General is pricing themselves out of the money saving category. Dollar Tree stores have many of the same items and only cost one dollar per item.

Dollar General has many, many stores and they are big enough to still offer money saving deals on all of their items. They have just gotten greedy.

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4:18 pm EST
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Dollar General not worth it

I have worked with Dollar General starting off as an Assistant Manager in December of 2007 to later get promoted to Store Manager in June of 2008. I ran a high volume store with only 4 employees on staff. If my employees couldn’t get the work load done, guess who had to step in and finish it. Yes, me. The STORE MANAGER. It infuriates me to think of how much this company really doesn’t care about its employees. I see all the time how they’re getting sued left and right. Gee, I wonder why. I had other store managers come and help me at my store every other week it seemed because I didn’t have the time to even look for new employees let alone hire new ones. Once those other store managers glanced at my schedule and saw that I was working about 80 hours a week, they looked at me and said “Is this your REAL schedule?!” Well, yes I replied. I didn’t have a choice. I had to be at the store due to staffing issues that my District Manager wouldn’t help with, basically, I was doing everything myself. That store wouldn’t run without me being there….period. Working for this company took a hard downfall with my life. My personal life. I was never at home anymore to be there for my kids, I honestly didn’t even have a life. My own doctor warned me even that I should look for another career to pursue cause this job was about to kill me, that’s how hard I was working. My kids eventually had to go live with their dad because they hated me that much more for having spent so much time at this place. That’s how much overtime I worked. Some weeks, 80 hours, some weeks even more if there was a corporate visit. Working late nights until 4 or 5 am, or even overnight since being there since 6 am to open the store that same day. It was close the store for the night, then wake up and go open first thing in the morning. All the time, never failed. Sure I could have my employees do this, but they always called in or always had an excuse not to show up. When I brought these matters to my District Managers attention, she said it was up to me to hire new employees. Well ok, no problem, but if I’m having to do everything else in the store at the same time as being a manager, how am I suppose to run this store efficiently? I can’t even be a “manager” if I can’t even get off of the register long enough to even LOOK at applications. I even worked at OTHER stores to get them prepared for corporate visits because we knew they were going to get visited, and we must have stayed at that store scrubbing wax and other debris off of the floor, laying cement in the front foyer, painting posts, proping their stores to where they looked emmacualte, ect. We did it all. And I’m sorry, but this was NOT in my job description. If they’re looking for a cheap way out, they’ll do it. And they’ll use anybody that knows how to do whatever it is they want done. I thought in my own mind that being a manager was to manage your people, your schedule, your store and inventory. Being a manager at this company means going above and beyond every day until the point where they almost kill you. And trust me, that is NOT AN UNDERSTATEMENT! I truly regret ever working for this company and really putting my blood, sweat and tears into this so called "management career" due to the lack of ethics this company stands behind. Worse off than that, they turn a blind eye to their own managers including me when it’s profiting them not to have to pay for someone’s hard earned paycheck for all the crap they put people through. I hope this letter gives you somewhat of an insight on what a lot of “managers” go through working with this company. I too have once before talked with lawyers on going after them for all of the overtime I have put in to try and get some kind of compensation on this. It’s against strict labor laws in the US no matter which county, or state you live in to work people like this and NOT pay them. They’re excuse is that they “classify” our store manager position to be EXEMPT from hourly salary so that we can be there to run the store all hours of the day/night. Which I’m sorry, but when I was hired, no one told ME that I was going to be doing. Seems like this particular company comes up with all sorts of ways around the truth, other than the truth to appreciate how hard their employees really do work for them. To me, that’s just sad. I no longer shop nor reccomend this store to anyone I know now. I have boycotted the whole business no matter what products they have either in stock, or how much cheaper they sell it for in this tough economy now a days. If you're reading this now, I would take a step back and really consider just how well you have it, and how much trouble it would be to go out of your way to pay for an item that costs $2 rather than paying $2.50 just to please your self consciousness. NOT WORTH IT to let this company profit off of the people that truely know how hard work really pays off...But that's just my opinion...

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jobsucks1
Chicago, US
Apr 10, 2010 2:33 pm EDT

I cant stand this company. The payroll numbers you are given compared to the tasks that need to be done are just crazy. the worst part is i transferred to a new store to work why i attended college and was promised at least 25 hours a week. I didn't end up getting an aid for college so i figured ill work and try to save up money until i can afford to go. 3 weeks ago i was scheduled for 37 hours witch i was very happy about. the next week it dropped to 27 witch sucks but still is around the 25 i was promised. last week i work 18 hours and this week i have 14 hours. my boss told me that he had seasonal help he was going to get rid of but ended up waiting to long so they are now regular employees. we have been through 4 different district managers in the last 2 months. this company makes no since with anything they do and they don't give a ### about there employees as long as there getting there money. i was never given my 6 month raise that i was told about in September of 2009 because evidently the changed policies in Feb of 2009 but arn't sending the new policy books out until next week. there are to many flaws in the way they treat there employees and its impossible to get anyone to hear what you have to say and get anything done.

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kitten021983
Milwaukee, US
Mar 22, 2010 8:43 pm EDT

Wow does this post sound way too familiar... Its sad when the LP supervisor asks you "do you really work all these hours?" (when I was taking care of 2 stores) and then turns around and tells you that if so and so was here you probably won't have a job.

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navygranny
Haltom City, US
Jan 01, 2010 9:44 pm EST

I was an Asst. Mgr. at a Dollar General and I understand what you went through. It's just like you said. I was even illegally put on Medical Leave at one point and had to get Advocacy Inc. to help me get my job back. I had a nice store and I loved my customers but I was being worked nearly to death. The pay is awful too. Just be glad you're gone and not having to deal with it anymore. I quit voluntarily after almost 4 years and they have a new DM now and the first thing she did was fire the Mgr. and bring in her own Mgr.

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Dollar General greed

Recently I went into dollar general to purchase things that I needed for my home. I usually spend $35-$40 a week in the store. The way things are now a days, we have to watch what we spend. The cashier was pleasant enough, but I was continuously asked to donate to not only one, but three different charities! I looked the company up on line, and this is a multi million dollar company! So why are they asking the average shopper to contribute to these charities, when they have such a high prophet margin! You know that they will take the credit for the donation, but the company itself dropped no money into the bucket. All they manage to do is drive away thier customers - send them straight back to walmart. I personally would rather deal with the crowds then feel like I was just charity raped!

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secrets030187
Richmond, US
Feb 13, 2011 8:26 pm EST

We are expected to ask. In my district we are expected to bring in $14 a week ($2 a day, which is not a lot) in literacy fund. The title of your complaint is 'Greed'. Really? Is it greedy to facilitate donations? When I ask the cutomer if they would like to donate their spare change to the literacy fund (oh the evils of helping kids learn how to read!) most of my customers do gladly (probably because they are NOT greedy and understand that 23 cents is not going to severely impact their lives but could really help somebody else) and those that do not donate are not harrassed and wished a good day just like everybody else. The fact that you felt the need to post this (a defense mechanism based on your guilt for greedy sentiments) shows that you really need to get a life, or wait, even better! maybe try to help someone else!

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RaeRae85
Canton, US
Dec 26, 2010 6:30 pm EST

No one likes asking for donations, but we get into serious trouble when we don't ask. I'm not going to lie though, when it's just me and my cashiers, I refuse to ask. I work in a terrible neighborhood, and everyone pays with EBT food cards and EBT cash cards, and spare change. Do they really expect someone who paid for a loaf of bread with nickles and dimes to donate to a charity? No, of course not. I only ask when my store manager or DM is there. Let them ask, and see how it goes for them.

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DG2010
, US
Apr 21, 2010 6:01 pm EDT
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I too hate asking for donations. I think everyone at my store puts in a little bit here and there to try and make up for not asking every person. We've had complaints to home office about asking for money, but yet its the policy. Go figure.

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Litl
Waynesville, US
Dec 30, 2009 8:54 am EST

I know how you feel. I work for Dollar General. I hate asking people to donate. If I do not I am expected to put the money in myself. I thought that was illegal for the company to force me to put my own money in for not asking for donations from people so I complained to the Department Of Labor & I was told it is not their problem! I have no idea who to go to. If people were made of money they would not need to shop at Dollar General for cheaper prices. I have been at Dollar general for over a year due to not being able to find another job yet. I still make minimum wage & only get 23 hours a week.

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Dollar General - age discrimination

I recently was let go by this company. The RM has a history of pushing people out who all just happen to fall into the 45-65 years old category. They all seem to be getting replaced by others who are less than 40 years old. This is occurring at all levels, DM, SM and Associate. How do they continue to get away with this?

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Dollar General mangement

I was former employee of dollar general (Jackson heights) murfreesboro tn for five months and several stores in surrounding area with no problems and even was asked to come give help when needed. New manager was transferred in, and all of a sudden everything was completely different - (Ex. Not permitted to count drawer before or after shift, payroll always being cut, bringing in "her" people who don't have a clue regarding customer service, she herself rude to customers and employees) this company is infamous for "promising" the world and delivering absolutly nothing - then if you leave you loose your "creditablity" same old, same old i'm gonna, i'm gonna. (Theme song)
Personally would not recommend anyone to work here!

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thetruthaboutdg
Pittsburgh, US
Mar 28, 2015 9:55 am EDT

I feel ya there been with these pukes for 18 months 3 store managers 2 dms and 15plus hourly employees they treat you like dirt. If you put in the kind of time I have they'd rather outsource some 50-60 year old to take over instead of give someone a shot thats been in their store 1.5years. They hole company is a joke you report internal theft to a dm and you gotta go to corporate to get a pos taken care of. If you want a promotion get your knee pads and some good mouth wash cuz you'll be blowing a district manager for the next 5 years to get a dollar raise all stores are the same and all dms are stuck up ### that brownnosed to get a salary.

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columbus, georiga employee
Columbus, US
Nov 09, 2010 10:00 pm EST

I work for a Dollar General in Columbus, Georgia and I TRULY HATE IT. I dont blame you for quitting, its just that I need this job so I can get through college and the economy is bad right now, so it would be hard to find another job right away. My main complaint is my lazy [censor] manager. By the way, I am a "supervisor stocker", as he calls it, I dont get paid more or watch over anybody, its just a name with more work. So after me, another stocker and the manager are finished stocking whats on U-boats and Rolltainers, it is my job to clean up, take out the trash (which is real full every single [censor]ing day), make sure there are no boxes on the floor, and thats about it. Well, the manager just leaves boxes on the floor and expects ME to pick them up. Even though there is another stocker there, he tells me to do and that really pisses me the [censor] off. And then on top of that, he tells me to stay there later than I have to be, I got [censor] I need to do. One day, I am going to snap on his [censor] and I may lose my job, but it will all be worth it... [censor] DOLLAR GENERAL, IT IS A HORRIBLE PLACE TO WORK.

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Dollar General theft

I am from a small town went shopping about 30 min from were Ilive in TX . I went in to look at all of there christmas items went to get soap and items i needed. I heard the store manager and the cashier talk about how the lady got out of there site. I thought there were talk about someone else until i was followed around the store the cashier was on every were i went . i was so uncomfortable that i bought items i had and went to another store . I called to ask for the general manager was treated rude by the store manager and i explained it to her and she her answer was two people were arrest yesterday . I told her she could look at the tapes i had noting to hide . But i told her this shouldnt be okay to leave your customers feeling like everyone of them are out to take from you. The store manager talk over me wouldn't let me complain don't know why this women still has a job.
dollar general store #01645
1351 W. universtiy blvd
odessa, tx 79764
phone # [protected]
I still wouldlike to talk to general mananger i did leave my name and phone # with store manager but how rude she was i doubt the gm will get it.
thanks

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billie k shelton
Ada, US
Mar 02, 2011 3:41 am EST

im trying to make a complaint about dollar general store on west main in ada ok.managers name is sonya.to start off shes not dressed in uniform .and looks as if she hasnt had a bath or brushed her hair in days.today 3/1/11 i purshed a candle that was advertized 350 and was charged 5bucks went back in to try to get the differents she was rude, almost yelling at me .she was busy on the phone.she didnt make it rite.about a month ago i left a 12roll pkg of toilet tissue there when i called back i was told by sonya that it wasnt sitting by the register .so there was nothing she would do about it. i will not go back to the store, and will tell everyone i talk to how she acts.i will continue to go to the other two stores here in ada.but not that one. i feel like i get robbed every time i go there.she as a manager just as well stick her hands in my purse a steel money from me do something about this please i send approximatily 150 to 200dollars a week at dollar general stores.thank you.

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Dollar General crap management and honoring laziness

I've been working with the company for the past six months. Started off as a stocker with only two days a week, despite being in retail for the past five years. That manager got sick and had to quit. Our store was a mess, then an outside manager came in and managed the store for three months and completely had the store running the way it is supposed to. He and I got along great because we both had the exact same mind-set and both of us have high standards for how the store is supposed to be run. He saw that and I suddenly got bumped from two days with only 10 hours a week straight to five days with 32-40 hours a week.
My first complaint is our 3rd key, who doesn't do a thing. All she does is goes around and straightens the store, then she comes up with some BS excuse why she didn't do the planogram she was supposed to do that night. She was supposed to do the food planogram, she didn't do it until 3 weeks after the deadline. And even then, she didn't do it on her own. She had to have the assistant manager practically hold her hand while doing it. I really wish she would be demoted. Not fired because she is great with customers and doing basic stocking, but she is incompetent in her managerial duties. Her excuse for screwing up and not doing anything is always "I didn't know how to do it because I wasn't trained". She has been 3rd key for 8 MONTHS. She should have learned everything she needed to know on her own by now. I mean, I've even taught her how to do a few things that she didn't know how to do because of her supposed lack of training.
I do my job and I get nothing to show for it. The outside manager left and we now have a new permanent manager who claimed on his application to be a former K-Mart GM. Turns out its BS because he accidentally let it slip to me that he wasn't even a manager at K-Mart. They didn't even do a freaking background check. He's been here for since late August, was in training for a month before that, and he still doesn't know how to do the things a manager is supposed to do. I've even had to show him how to shut the store down and count the money! Seriously, why should a freakin' sales associate have to teach these two? It's literally me and the Assistant Manager taking care of the store. We are supposed to set up the store the way the company says to in the books with those pretty pictures, or (as the people who do their jobs like to call it) the planogram. Me and the Assistant Manager are always going back behind the 3rd key and GM, moving the holiday stuff to the isle it is supposed to be put in because they put it on the other side of the store.
Our Assistant Manager is a hard worker, but has a bad attitude problem. One of those people who "tells you like it is". Now, I don't mind that but it is not a good thing to be a blunt ### towards co-workers and customers you don't get along with and get an attitude with anyone who doesn't make you laugh.
Everyone that works in that store knows I take great pride in my work and show great dedication to my job. If I see a planogram that needs to be done, I do it rather than just loaf around because "there is nothing to do". A few days ago, my assistant manager called me into the office saying that they're thinking of getting rid of me if I don't "straighten up". I ask her what she means and she said that I don't wear my name tag every day (forget the damn thing once and they make a big deal about it).
1- Says that the GM is mad because I did a couple end-cap planograms that he didn't give me permission to do. Aparently it is a bad thing to put christmas candy on an endcap that the company says it's supposed to be on, even though he told me to get as much of the christmas candy up as possible. I did my job on top of doing two endcaps with everything exactly as it was supposed to be.
2- Said that the 3rd key is saying she tells me to do stuff and I refuse to do it. She never told me to do anything except that one time when she told me to straighten the store, which I had just finished doing and no customers had come in since two hours earlier (we're located in a very dead location). So, since I was cashier, I went through the impulse area and rooted out all of the expired candy. Wanna guess how much of that candy was expired? Not even an exaduration: at least 90%. We had barely any candy up in the impulse area because someone finally combed through it. I found 3 Kit-Kats that have been expired since 200-freakin-5. I almost staggered back when I saw that mixed in with Kit-Kats that we just got on truck two days before. I let that be known and I'm still hearing about it as a bad thing I did. And whenever I do have nothing to do, I ask the manager on duty. They always only tell me to "Just straighten". That is the only thing they tell me to do, then they (aside from the Assistant Manager) don't talk to me the rest of the day.
3- The Assistant Manager claims she over-heard me complaining to a customer that I hadn't taken a break yet. Why the hell would I complain about not taking a break during a 4-hour shift where I was covering for an injured co-worker? I have pulled a 13-hour shift with just a 15-minute break before without complaining to anyone, and it was my decision to stay. I didn't have to, but I wanted to because I didn't want to ditch my store with just one person working there. Especially since we are in a crap area with bad crime.
4- I came in sick earlier last week, but called in and asked if I could do stocking since that needed to be done so I can stay completely active and work myself out of being ill. My productivity didn't even waver, despite being sick. Now I'm getting criticized for coming in sick because of the fact that I didn't want to call off work at the last second when one associate was just fired for stealing and the other had already called in sick. (So it was just me and the 3 keys)
5- She says is also claiming she hears a lot of crap about the store, mostly about me. Our entire customer base is consisted of nothing but regulars. I know every customer by name and they know me by name. Many have said that they shop there because they know I will be working. They even know my car and some only show when my car is in that lot. So I know it can't be crap coming from customers, so it must be co-workers.

The assistant manager and I specifically stated that "I am not telling you as your boss, I'm telling you as your friend. If you don't straighten up, you they will get rid of you". Why the hell is it that they are wanting to get rid of me? It seems the only reason they're wanting to get rid of me is because I do my job and actually know what I'm doing, unlike the GM and especially the 3rd key. I seriously have to not do my job in order to keep my damn job?

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Hunter@aol
Christiana, US
Nov 18, 2009 5:46 pm EST

Good Girl! You definitly hit the nail on the head! You obviously have worked in the Murfreesboro Tn. stores. Do yourself a favor and don't transfer here, because we have the same BS. I was starting to think I was the only one that had "Turnips"(which is probably an insult to the poor root veggie) for management. My 3rd key is the same story. It has to be the whole corporation! Another store i help out the assistant manager
(who's pregnant) sits in the office and talks on cell phone, and when needed on floor all she does is complain, and says she can't wait to go home but her husband is manager at another store and is friends with the DM.

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Dollar General never had 70.00 loaded on card and can not get company they say has to load it!

Well first I payed for gift card 20.00 then you apply for reloadable card and you put money on it for me it was 70.00 for internet purchases smart right! Dollar general took money but later took no responcablity for the so called visa card that they have put there name on as well as visa for the theft I have tryed for 2 months now and over 500 min. Of phone time and there store could not even after repeated trying to get this meta bank or money network you can even try it www.everywherepay.com or [protected] my card # [protected] reload code [protected] my name on card is morgan cyrus valid thru 11/12 on back of card last 4 digits 4039 and code # 992 last 4 digits of my soc. 3607 store no# 05826 phone I puchased card from and have receipt for purchase from [protected] I told them hey you can have your card back I just want my money back after they could not get it to work they told me no not there problem do I have to get police report and sue them in court my email address [protected]@yahoo.com

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Shelibell30
, US
May 21, 2017 12:57 pm EDT

I have had a Rush Card for 9 years. Never had an issue. Always get the receipt, and keep it until the money is loaded, and WHY would you post all your personal info in the complaint?!

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eleveno10
boyd, US
Feb 08, 2014 2:03 am EST
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I PURCHASED A RELOADABLE DEBIT CARD FROM A DOLLAR GENERAL STORE IN BOYD, TEXAS. ON THE FRONT OF THE RELOAD CARD IT STATES, IF YOU ALREADY HAVE AN ACTIVE RELOADABLE CARD WITH YOUR NAME ON IT, YOU CAN PURCHASE THIS TAG TO RELOAD YOUR CARD. I PURCHASED ONE AND ADDED $400.00 TO IT.IT DIDNT STATE IT WAS ONLY FOR DOLLAR GENERAL VISA RELOAD CARDS. SO I THOUGT ALL I HAD TO DO IS GET MYSELF ONE OF THESE KIND OF CARDS AND LOAD MY $400.00 ON TO IT. I COULDNT FIND A STORE THAT HAD THEM.I WAS TOLD THE CARDS WERE NO LONGER VALID.ITS BEEN OVER A YEAR AND IM STILL OUT $400.00. DONT TRUST THEM. THEY STOLED MY HARD MONEY FROM ME.I GUESS YOU KNOW HOW I FEEL ABOUT THEM. ELEVENELEVENO@YAHOO.COM

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CM1961
Fort Payne, US
Jun 24, 2013 3:27 pm EDT
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The dollar general preload card is the WORSE i`ve ever had the misfortune to have! Whats wrong with this picture? I go in there store and purchase a service pack card and 2 preloads cards.; total $150.00 dollars everything was fine until i got home and scratched off the cards and tried to load them, it didnt work wouldn`t do it over the phone said the card wasn`t valid. SO i go back to DG and (we have 3 in our town) and every service pack they swiped thru the cash regrister it kicked it back out as DECLINED! "they can`t do anything ALWAYS there reply. So i made it a mission to get another from one of there stores, I went to six indiffernt " stores in our county in 6 other towns AND like the store where i live; it kicked all of them out of the register as DECLINED! Now I` m wondering what to do next and happen to remember a friend of the family is a truck driver, AH i ask if he would stop in another state (I live in Alabama) and pick me up a service plan thru DG ? yes he said; i thought my problem was over, NOT! he has stopped in 4 other states 4 STATES already; and you guessed it DECLINED! but here is the good part people, The DAMN store `s I SAID STORES! are still selling the preload cards! So you tell me who is the F_______g thiefs here there selling the loads for these cards but not the cards! I`m really pissed off about this and the fact these (DG) STORE is nothing but a bunch of crooks. I want my HARD EARNED MONEY BACK! If there`s someone reading this that can help i would really appreciate it PLEASE. The store just DON~T have time to get your money back. But they SURE have time to take it! any info about this matter would be appreciated. Carol email me with any info. c-monroe@att.net Thanks

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Maroney L.
Cooper, US
Oct 25, 2012 5:21 pm EDT

I have had a Dollar General Visa for almost 3 years now. We got have to a rocky start, but after that I have been very pleased with this card. I have used the direct deposit, the checks, over the net, check my balance online regularly (and I especially love the $ 1.95 maintence fee -THAT"S THE ONLY FEE I RECEIVE). But the best part was being able to reload it at my local Dollar Store, that was until about 3 weeks ago when they decided NOT to carry the reload cards. That leaves me with one option, the local Western Union. I live in a very small town, Western Union closes at 7:00 pm (6:00pm on Sunday) and cost me an additional $1 more than the Dollar General reload cards(which were available till 10:00 pm 7 days a week). BUT THEY STILL CARRY OTHER COMPANY'S RELOAD CARDS BUT DO NOT CARRY THEIR OWN. WHAT'S WRONG WITH THIS PICTURE.

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glenda88
argonne, US
Jul 12, 2012 7:48 pm EDT
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i bought a dollar general prepaisd card and i hae gotten my card with my name on it my problem is i went to dollar general here in my town for a reload card for 2 weeks they havent had one.then today i went to the next town which is35 miles away to get one and they didnt have one either. what good is the card if i cant reload it. i didnt know i was going to have a problem with it and i gave a company the card so theycould take a payment from it now i cant reload it so its going to cost me an extraa 25.00

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GStray
Latrobe, US
Feb 10, 2012 10:22 pm EST

After using several other prepaid debt cards I have to say I am most pleased with Dollar Generals Visa. I have no complaints at all. It is convenient and practical. I follow their instructions and they do what they say they will do. Prepaid cards of this type are actually the same as regular checking accounts, but the bank is somewhere else and you communicate with them by phone or internet. I even write checks from my Dollar General (MetaBank) account w/o problems. The only advise I can offer is to read all the literature accompanying the card and double check your transaction at the cashier before leaving the DG store.

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Cntrycwgirl
Somewhere, US
Nov 29, 2011 11:42 pm EST

Beware of Pre-pay Debit cards (nFinanse).. They looks harmless on the outside but they DEMAND your Social Security Number to activate or place money on the PRE PAID Account.. Dollar General will not do anything and Attorney General believes they should offer other forms of identification security. I do not give my SSN to noone I can not see or verify..
Scary stuff :*%

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TB queenb60
Danville, US
Oct 22, 2011 8:18 pm EDT

I have a reloadable visa from Dollar General.Until this past week I have never had a problem.Last week I bought a reload tag.I loaded it to my card.This week somehow it got reversed off my card and I cant find anyone that can explain it.When I give a merchant cash money how can they possibly take that money back legally.I just want to know how that can be done.Now my card has a negative balance.I wonder what they think they can do to me for a negative balance when I cant do anything because they reversed my deposit.Someone help me find the right person to contact please.I have also tried to get something out of Dollar General corporation but cant get a proper response.They just give me the run around.
Oct 22 2011 queenb60

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lagal
, US
Aug 18, 2011 7:17 pm EDT

I go in the Dollar general in my town and buy a reloadable card and put money on it and it is right there on the card when I walk out...maybe your dollar general store is not putting the money om...

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rickiesue333
jacksonville, US
Aug 03, 2011 10:06 pm EDT
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I just bought this card & put $20.00 on it. I called to activate it & after the operator (who I could barely hear or understand) told me it was activated & ready to use, she hung up. She didn't ask me to register it or get any personal info so that I could get my reloadable card. So I tried to call back & can't get a live person or find a way to register it. Finally got the website (1st time I tried it said the website was no longer good) and when I tried to access my account it said my date of birth was invalid. WHAT? Then I just found this complaint website & now I'm wishing I hadn't bought this card. I'm going to try to make a purchase & I'll let ya'll know what happens. I'm going to be LIVID if I lose my money! I am on disability & $20 is ALOT of money to me!

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Dollar General bad service / managment

This is my complaint against the dollar general store in my area! I usually visit this store several times a week and now have decided to never ever go there again. Everytime I go I have to wait for several minutes before I can find an employee to ring up my items and when they do show up it's due to the fact that I have to whistle or run around and try to find someone to help me. Then they are rude and disrespectful toward me because I am there and they to do something. Several people usually are lined up before service is available.
Also I have witnessed rude and unexceptable behaviour toward the hispanic race, as if these employees do not like and just don't have time to wait on them, i'm a white woman and not hispanic and still find it to be disgusting how these people are treated in public! Hopefully someone will see this and do something about this store! Oh and for the old lady that works there that makes rude comments to customers and asks personal questions that should not be asked, she should be fired for this behaviour!

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secrets030187
Richmond, US
Feb 13, 2011 8:38 pm EST

Im just going to reply to several statement I have read.
First- DG cashiers are expected to stock one full rolltainer per hour while running register. I wih everyone who has ever complained about having to wait for an employee to come to the register to try to pull that off. stop being so impatient. If we dont keep the store stocked then you dont have the products you want to buy. The company wont let us put a bell at the registers so we have to try to run around and stock and keep an eye out for customers. From personal experience I can also say that many of you who say you have had to wait for 5 minutes are exagerating greatly. I had one woman throw a fit because she had to wait for my cashier for 10 minutes. She demanded to speak to my district manager, so i took her to the office and showed her the tape of her waiting, and she literally stood at the register for less that a minute. Common really?
Second- The company does not always inform us when a product is recalled. When we scan something at the register and it rings up and says that the item is recalled we CANNOT sell it BY LAW. If we do we will be terminated. If it rings up at a penny it means that the item has been discontinued and CANNOT be sold. If we do we WILL BE TERMINATED. Im sorry but im not going to lose my job so you can have your cargo shorts. Just not going to happen.

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gizmo yancey
Marshall, US
Apr 17, 2010 3:42 pm EDT

I just came from the Dollar General Store #00971 in my area. I was buying a chemofloge pair of shorts. It was priced $4.00 but they rang it up on the register and it rang up $0.01 and they said they couldn't sell it to me. I was very angry with them and refuse to ever go in there again. I thought it was policy that what price the register rang up they were supose to sell that item for that price. Please tell me if they were in the right. Didn't think they were supose to refuse to sell any item in the store.

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patricia yancey

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odell robertson
, US
Mar 31, 2010 3:17 pm EDT

I SHOP AT DOLLER GENERAL TWICE A WEEK HAD NO COMPLIANT UNTIL 03 31 2010 AT STORE #42216 WHEN I WALK INSIDE 9 PEOPLES WERE AT # 1 REGISTER #2 AND # 3 WAS CLOSED WHEN I GOT READY TO CHECKOUT #1 WAS CLOSED AFTER AWHILE # 3 open up she didnt turn on open regrister light i complianted to her that she didnt have her light on she switch it on and back off again with the manger looking and ask me now what ''' i said now i know you are closed i will not shop at that store i have told my family and friends to avoid the store at 4770 hooper road baton rouge la

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Litl
Waynesville, US
Dec 30, 2009 9:03 am EST

I agree. I also work at Dollar General. It literally sucks the life out of you. They will not allow us to have a bell either so I have to continuously run all the way back up to the register every few seconds to check to make sure no one is there & people still get mad. We have stock to put out, help people on the floor, straighten store, work register & so on. I work minimum wage & have been there for over a year. I only get 24 hours a week. I get a 15 min break to have a quick bite & use bathroom. They work us like dogs & we get treated badly but yet the customers still treat us like we are beneath them & trash. No matter how the customers treat me I still smile at them, hold door open for them to make it easier & I feel like crying when they are so hateful but I just keep going. I need the job to bad to quit.

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NavyWife
, US
Oct 21, 2009 12:46 pm EDT

As I can't explain the racist part of your complaint, however, I can try to give you some insight on why a cashier is not around when you are ready to check out. I am a cashier at Dollar General and when I am cashiering I am supposed to be working on other things as well. A lot of times in the morning they only have single coverage and the only person working is supposed to be doing other tasks. Also, corporate does not allow us to have a bell! I think this is ridiculous that they want us to do all this other stuff and then not be available when a customer is ready. Now, when I am working register and supposed to also be doing other things, it is an annoyance to ME when a customer is whistling or yelling at me to tell me that they are ready. I prefer when a customer is about to go up to the register and they come to me and tell me that they are ready so I can then walk up with them. I know that it is annoying to the customer also, but we as cashiers have many things we are supposed to do WHILE running the register. They (corporate) expect a lot from us and then we also have to wait on the customers. I'm sorry that you had a bad experience, but from my perspective, this happens to me all the time and I know that the customers don't understand, however, it can get annoying and I can understand why the cashier might wear her feelings on her sleeve and come off rude. I hope this gives you a little bit of another perspective.

Dollar General Customer Reviews Overview

Dollar General is a retail chain offering a variety of everyday items at affordable prices. Their product range includes household essentials, groceries, snacks, health and beauty products, cleaning supplies, and seasonal items. They also provide a selection of apparel and accessories. With a focus on convenience, many stores are located in rural and suburban areas. Dollar General aims to serve customers with simplified shopping experiences, often featuring store brands alongside national brands. Services such as digital coupons and a mobile app are available to enhance savings and convenience for shoppers.

Dollar General In-depth Review

Overview: Dollar General is a well-established retail company that operates in the discount variety store industry. With a history dating back to 1939, Dollar General has grown to become one of the largest discount retailers in the United States. The company's business model focuses on offering a wide range of products at affordable prices, catering to budget-conscious shoppers across the country.

Product Range: Dollar General impresses with its extensive product range, encompassing various categories such as groceries, household items, health and beauty, and more. The quality of the products offered is generally satisfactory, considering the company's focus on affordability. While Dollar General may not carry as many high-end or specialty items as some other retailers, it excels in providing everyday essentials at competitive prices.

Pricing: Dollar General's pricing strategy is a major draw for customers seeking value for their money. The company consistently offers competitive prices, often undercutting other similar retailers. Comparisons with competitors reveal that Dollar General's prices are indeed a good value, making it an attractive option for budget-conscious shoppers.

Store Experience: The overall shopping experience at Dollar General's physical stores is generally positive. The store layout is well-organized, making it easy for customers to navigate and find what they need. Cleanliness is maintained at a satisfactory level, ensuring a pleasant shopping environment. Customer service and staff helpfulness vary from store to store, but overall, the staff is friendly and willing to assist customers.

Online Shopping: Dollar General's website provides a user-friendly experience for online shoppers. The website design is clean and intuitive, allowing for easy navigation. The product search functionality is efficient, enabling customers to find specific items quickly. The online ordering process is smooth, and customers have various shipping options to choose from. Customer support is readily available, ensuring a satisfactory online shopping experience.

Customer Satisfaction: Customer reviews and ratings indicate a generally positive level of satisfaction with Dollar General. While there may be occasional complaints or issues raised by customers, the company appears to be responsive to feedback and actively addresses customer concerns. Continuous improvement efforts are evident, reflecting Dollar General's commitment to enhancing customer satisfaction.

Community Engagement: Dollar General demonstrates a commendable level of involvement in local communities and charitable initiatives. The company actively supports causes and gives back to the communities it serves. This commitment to community engagement contributes to Dollar General's reputation as a responsible corporate citizen.

Sustainability: While Dollar General's commitment to sustainability and environmental responsibility may not be as prominent as some other companies, it does implement certain eco-friendly practices. Efforts to reduce waste and promote recycling are evident, although further initiatives to support renewable energy could be explored to enhance the company's sustainability efforts.

Competitor Comparison: When compared to other major competitors in the industry, Dollar General stands out for its affordability and wide product range. The company's ability to offer competitive prices and cater to the needs of budget-conscious shoppers sets it apart. However, in terms of carrying high-end or specialty items, Dollar General may fall short compared to some competitors.

Overall Recommendation: Based on the assessment of various aspects of Dollar General's business, it is recommended for potential customers who prioritize affordability and a wide range of everyday essentials. Dollar General excels in providing value for money, with competitive prices and a satisfactory shopping experience. While there may be areas for improvement, such as enhancing sustainability efforts and consistency in customer service, Dollar General remains a reliable option for budget-conscious shoppers.

Final Thoughts: Dollar General's success as a discount variety store is evident through its extensive product range, competitive pricing, and commitment to customer satisfaction. The company's involvement in local communities and efforts towards sustainability further contribute to its positive reputation. While there is room for improvement in certain areas, Dollar General continues to serve as a reliable and affordable option for customers seeking everyday essentials.

How to file a complaint about Dollar General?

1. Log in or create an account: To begin, please ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary details and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website. Click on this button to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.

4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.

7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information presented is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Following the submission of your complaint, make sure to check back regularly for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Dollar General or other users.

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Contact Dollar General customer service

Phone numbers

+1 (877) 944-3477 +1 (615) 855-5775 More phone numbers

Website

www.dollargeneral.com

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