Someone who said they were calling from Dish Network called my cell phone and promised me for $43.99 a month that I would get HBO/Starrz free for 3 months, installation for 4 rooms for free, 2 DVRS and a $50.00 credit on my first bill and if I gave them my credit card number to the tech that installed it that I could get HBO/Starrz free for 12 months. What a joke! I have never been treated so badly by a company.
The first employees had no idea what to do and after requesting a supervisor or corporates number they wouldn't give it to me. I have been given some 3rd parties number (which is never answered by a live person) and told that they can't do anything for me. I have been on the phone for 2 days and after two supervisors, David with dish #915-298-5912 told me that my account was set up with a fraudulant credit card! I haven't even given my credit card information yet! He informed me that I could get in trouble for someone in New York signing me up and using someone else's credit card. I haven't even paid my first bill yet. I was calling since my bill was wrong and to get a tech to come out and fix my equipment. We didn't get the 2 dvrs promised and if you are recording anything we can't watch tv in the bedroom. And my child's tv changes channels when I'm watching tv in my bedroom.
Everytime I call I get someone who barely speaks English and who brushes me off to someone else.
I was also told by the supervisor David that he wasn't going to call me a liar but he wouldn't honor what was originally promised to me the day I signed up. I had no idea that I should be recording the conversation!
I want to cancel and I've been told I have to contact 3rd party to see if there is a early termination with them! I never would have signed up if I knew it was a 3rd party.
What can I do?