Direct TV / satellite tv service

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Direct TV misled me on price increases coming in the middle of my contract that started in Dec 2015. After 13 months certain discounts I was told would go away and my bill would increase by $33/month. However, charges went up ~$60/month with no changes in service or equipment. Some charges were price increases, thought those were fixed since I had a contract and the Direct TV rep told me the exact amount of the increase I could expect at the end of 13 months. Also, I had a discount for auto pay that went away. However, I was specifically told that the auto pay discount would not go away as long as I continued auto pay. I was also informed at the time that there would be other discounts at the end of 13 months and when I checked after 16 months there were zero discounts.

Mar 21, 2017

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