Dillard's / I received wrong dress

United States
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I bought a maxi dress from Dillard's and my order was a complete mess. First of all it was short, it was not a maxi dress and it was an absolutely different model!
Second thing - size was incorrect, it was way to small and did no fit. I took the picture of the dress and sent it to Dillard's and asked for a replacement. As a reply I received an automated message where they said that they were happy that I was shopping with them and there was nothing mentioned about my issue.
Several days later I finally received a reply where they promised to look into my case. Weeks passed and nothing was done. Dillard's is the worst company ever, as soon as they get your money they will everything to stop you from getting a refund. I will not buy from them again and I recommend everyone to do the same. Be smart!

Mar 07, 2017

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