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DHL / unreliable and simply pathetic

1 Pakistan Review updated:

I recently asked a relative to send me a computer hardware item from Germany. He used DHL to send it and according to DHL it should have been delivered by 7 days. Its been now more than 3 weeks and I still dont have it. turns out instead of Delivering the package to my doorstep they handed the package to the General Post Office who are causing me alot of inconvenience and truoble over the claiming of the package. Now is DHL a door to door Courier service as it is supposed to be or is it a door to Post office courier... Also the package I got before this one took 3 months to get to me via DHL...3 MONTHS!!! ... Its is my personal and professional opinion now that DHL is the WORST Courier service on the planet so far and I do not intend to use it ever again.

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  • Pa
      3rd of Oct, 2013
    0 Votes

    I very much agree with your assessment. DHL is NOT a trustworthy outfit.
    We sent some medical CDs URGENTLY from Florida to Germany on Friday and were assured they would get there by Tuesday 12 o'clock. As shown on the tracking report, the envelope did not even LEAVE the office here before Tuesday. This is not the service we paid more than $70 for. They are absolutely pathetic. And it is not about money, it concerns a patient's HEALTH,
    We will NEVER use DHL again.

    Paul H Gamig, MD
    Delray Beach, Florida

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