Dell / fraud department

United States Review updated:

Yesterday I got a call from Dell Tech Services [protected]) and they said someone had hacked into my laptop. They said they could install an anti hacking device. For payment they said to purchase a bunch of gift cards for Apple I-tunes and Steam, and they would reimburse me. Does Dell operate that way. When I did a reverse phone lookup, it came up as a Raymond S Romero. Does he work for you? I think you are being hacked. These people talked in foreign accent like Pakistan or East Indian

Sep 24, 2017
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  •   Sep 24, 2017

    Common sense tells you this a scam. Dell does not monitor your computer. They accept payment via credit card, not to to iTunes gift cards Dell wasn't hacked. Some scammer called you and you fell for it. Intelligence isn't your strong suit.

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