Menu
Write a review
File a complaint
ProofPronto Profile

ProofPronto

www.proofpronto.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ProofPronto Complaints 10

ComplaintsBoard
W
4:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto ProofPronto Review: Poor Phone Service, Better Online Experience

I gotta say, I had a pretty rough time trying to get in touch with ProofPronto. I mean, I tried calling them up and all I got was a bunch of dead lines. And get this, one of those lines was supposed to be for customer service! Like, what's the point of having a phone number if nobody's gonna pick up, am I right?

And then, to top it all off, when I finally did get through to someone, they just told me to go back to the website for help with my technical issue. Like, come on, man! If I wanted to do everything online, I wouldn't have bothered calling in the first place.

Overall, I gotta say, if you're looking for a company with good phone service, ProofPronto might not be your best bet. But hey, if you're cool with doing everything online, they might be worth checking out. Just don't say I didn't warn you about the phone situation.

Read full review of ProofPronto
Hide full review
ComplaintsBoard
M
3:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto ProofPronto Review: Solid Proofreading, But Shipping and Login Options Could Be Better

Yo, so I gotta say, I was pretty stoked to check out ProofPronto for some of my proofreading needs. But I gotta say, I was a little bummed out by a couple things.

First off, I was looking to order a pretty big batch of proofreading, and I was hoping for some free shipping options. But no dice, man. I had to go with international shipping from Boca to Irving. Like, what the heck? That's not even in the same country! I mean, I get that shipping can be expensive and all, but come on. Hook a brother up with some free shipping for big orders, you know?

And then, when I went to log in, I was kinda bummed out by the options. Like, I don't wanna use my Yahoo ID, and I don't even have any AOL data. So I was stuck with just the guest option. Like, I get that it's probably easier for them to just have one option, but it would be nice to have some more choices, you know?

Anyway, those were just a couple things that kinda bugged me about ProofPronto. But overall, I gotta say, the proofreading itself was pretty solid. So, you know, if you can get past the shipping and login stuff, it's definitely worth checking out.

Read full review of ProofPronto
Hide full review
ComplaintsBoard
K
3:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto Disappointing Experience with ProofPronto's Tracking Unit for Elderly Care

So, I bought this tracking unit from ProofPronto and it's been a real bummer. The thing is busted and now I gotta send it back to the folks at LandAirSea. The battery won't charge up and I've been on the horn with them trying to figure out what's what. It's a real pain in the neck because I need to use it to keep tabs on my grandma who's got dementia and is stuck in a wheelchair because of MS. It's a real drag, man.

Read full review of ProofPronto
Hide full review

Is ProofPronto Legit?

ProofPronto earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ProofPronto to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ProofPronto is known for their high standards and safety. If you're thinking about dealing with ProofPronto, it's wise to check how they handle complaints.

A long registered date for proofpronto.com can be seen as a positive aspect for ProofPronto as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of ProofPronto's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Proofpronto.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Proofpronto.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

ProofPronto as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for ProofPronto have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Proofpronto.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While ProofPronto has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Proofpronto.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The proofpronto.com may offer a niche product or service that is only of interest to a smaller audience.
  • ProofPronto protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We found that ProofPronto website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto Disappointing Experience with ProofPronto: Confusing Results and Slow Shipping

I gotta say, I was pretty disappointed with my experience using ProofPronto. I mean, I was really excited to try it out and see what all the fuss was about, but boy was I let down. The thing is, the product just wasn't as user-friendly as they made it out to be. I had a hard time understanding the results and it honestly left me feeling more confused than ever before.

And don't even get me started on the shipping. I mean, I paid for 2nd day shipping and it took a whole five days for me to get my order. Like, what the heck? I placed my order on a Sunday and didn't get it until Friday. That's just not cool, man.

Overall, I wouldn't really recommend ProofPronto to anyone. It's just not worth the hassle and confusion, you know? Maybe they'll improve their product and shipping times in the future, but for now, I'm gonna have to pass.

Read full review of ProofPronto
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto Impressive Proofreading Service with Quick Turnaround Time and Satisfaction Guarantee

I recently used ProofPronto to get some important documents proofread and I must say, I was quite impressed with their service. The website was easy to navigate and the process of uploading my documents was a breeze. I was a bit hesitant at first, but the team at ProofPronto quickly put my mind at ease with their friendly and professional customer service.

The turnaround time was also very impressive. I opted for the standard turnaround time and my documents were returned to me within 24 hours. The proofreading was thorough and I could tell that the team had taken the time to carefully review my documents.

One thing that really stood out to me was the fact that ProofPronto offers a satisfaction guarantee. This gave me peace of mind knowing that if I wasn't completely satisfied with the service, I could get my money back.

Overall, I would highly recommend ProofPronto to anyone in need of professional proofreading services. The process was easy, the turnaround time was quick, and the quality of the work was top-notch. Plus, with their satisfaction guarantee, you really can't go wrong.

Read full review of ProofPronto
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto Decent Products, Disappointing Customer Service: My Experience with ProofPronto

I emailed the customer service peeps at ProofPronto about a little mix-up I had with my order. I only meant to order one of their products, but somehow ended up with two in my cart. I was hoping they could help me out and fix the quantity to just one. But alas, I never heard back from them. So I ended up having to pay for both items, which wasn't exactly what I had planned for my budget.

Now, don't get me wrong, the products themselves are pretty good. But that extra cost really put a dent in my wallet. And that's why I gave my ratings on their survey the way I did.

I mean, I get it, mistakes happen. Maybe my email got lost in the shuffle or something. But it would have been nice to get a response and maybe even a little help with my order.

Overall, I'd say ProofPronto is a decent company with decent products. But if you're hoping for top-notch customer service, you might want to look elsewhere.

Read full review of ProofPronto
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto Poor Customer Service and Hidden Costs - A Disappointing Experience

I had to buy a replacement piece for something that wasn't in my original order. I talked to a customer representative, but they weren't helpful at all. I even sent an email to another customer service representative, but they also didn't help me. It's not fair that I have to spend an extra $17.50 to buy a piece that should have been included in my original order. The customer service is very lousy, and I won't recommend this company to anyone.

Read full review of ProofPronto
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto Disappointing Experience with ProofPronto: Review of i-gotU GT120B Purchase

So, I recently bought an i-gotU GT120B from ProofPronto and it came in a bubble wrap envelope. I was a bit surprised that there was no purchase receipt included. I tried to reach out to the seller multiple times, but I didn't get any response to my phone calls or messages. It was quite frustrating, to be honest.

Later on, I found out that their return policy for the item was not very customer-friendly. They charge a 20% restocking fee for unopened boxes and a whopping 50% return fee if the box has been opened. That's a lot of money to lose just for returning an item that didn't meet your expectations.

Overall, I was disappointed with my experience with ProofPronto. I don't think I'll be purchasing anything from them again. It's a shame because I was really excited about the i-gotU GT120B, but the lack of communication and the unfavorable return policy left a bad taste in my mouth.

Read full review of ProofPronto
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto ProofPronto Review: Poor Customer Service and Confusing Instructions

I gotta say, I had a pretty rough experience with ProofPronto. I was trying to figure out how to use their device, but the instructions were all in Korean and the English translation was pretty confusing. I sent them three emails asking for help, but they just kept telling me to refer back to the instructions. I mean, come on, I wouldn't be emailing them if I could understand the instructions in the first place!

I tried one last time to get some clarification, but they just stopped responding altogether. That's when I knew I had to take matters into my own hands and get PayPal involved to get my money back. And to top it all off, I had to pay to ship the item back to them. What a hassle!

Honestly, I would recommend avoiding this company at all costs. It's just not worth the headache and frustration.

Read full review of ProofPronto
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

ProofPronto Disappointing Experience with ProofPronto's Voice Recorder: Issues with Functionality and Customer Service

I gotta say, I had some trouble getting in touch with ProofPronto. I tried calling them up, but couldn't seem to get through to a real person. It's a shame, 'cause I really wanted to talk to someone about my new voice recorder. This is actually the second one I've bought from them, and I've had some issues with both of 'em.

The first one I got was supposed to be able to record while it was plugged into a USB, but it just wouldn't work for me. I was pretty disappointed, 'cause that was one of the main reasons I bought it. And now, with this new one, I'm having trouble with the battery. It's only been five months, but it won't hold a charge anymore.

I gotta say, I'm not super impressed with ProofPronto right now. I wish I could talk to someone about these issues, instead of just emailing back and forth. Hopefully they can help me out and get these problems sorted.

Read full review of ProofPronto
Hide full review

Overview of ProofPronto complaint handling

ProofPronto reviews first appeared on Complaints Board on Jun 3, 2023. The latest review ProofPronto Review: Poor Phone Service, Better Online Experience was posted on Jun 22, 2023. ProofPronto has an average consumer rating of 1 stars from 10 reviews. ProofPronto has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ProofPronto Contacts

  2. ProofPronto phone numbers
    +1 (800) 804-4132
    +1 (800) 804-4132
    Click up if you have successfully reached ProofPronto by calling +1 (800) 804-4132 phone number 0 0 users reported that they have successfully reached ProofPronto by calling +1 (800) 804-4132 phone number Click down if you have unsuccessfully reached ProofPronto by calling +1 (800) 804-4132 phone number 0 0 users reported that they have UNsuccessfully reached ProofPronto by calling +1 (800) 804-4132 phone number
  3. ProofPronto social media
  4. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 10, 2025
ProofPronto Category
ProofPronto is ranked 264 among 421 companies in the Computer Hardware category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.