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Days Inn - Rocklin, California / I will never ever stay at another days inn hotel as long as I live!

1 United States Review updated:

I had the most horrible experience at the Days Inn in Rocklin California! On the weekend of 01/5/07 I visited the Days Inn in Rocklin California with my 69 yr old mother and my 69 year old godmother. We were refused a downstairs room even though I expressed the fact that I had 2 senior citizens accompanying me. We had even received the senior discount on the Days Inn website which should have been a "red flag" that we would need a downstairs room!! Both of the senior ladies have problems with their legs and knees. The walking up and down the stairs only exasperated their health issues and one of them has severe asthma! Later on in the evening hotel management knocked on our door to say that he had received complaints that we were making too much noise and he threatened to put us out(it was approx 12am)!This was after we had already paid for the weekend. The manager then returned again being extremely rude and pointing his finger in my face threatening to call the police (which he never did). I felt extremely belittled and degraded and I feared for the safety of my family. I will never ever stay at another Days Inn Hotel as long as I live! I really feel that we were treated this way because we were three women travelers. The hotel managers' aggressive behavior was most uncalled for. The fact that this hotel had no concern for the safety nor convenience of its' senior clientele was also quite disturbing to me. To make matters worse, I found what looked like urine stains on several towels when I held them up to the light and there were problems flushing the toilet to boot!!

Va
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Comments

  • Be
      19th of Sep, 2007
    0 Votes

    In June of 2004, my husband , my 2 twenty+ year old sons, and I stayed at this same Days Inn in Rocklin,California. We all traveled down for the wedding of our daughter(the boys younger sister). We booked into this hotel online-2 rooms for 3 days(it was several hundred dollars). What did we get for this? Bed sheets with holes, Small bath towels that were so rough that a corn cob would have seemed soft by comparison. The carpets were so filthy that the bootom of your feet would turn black -UGH! No food services, and telephones that you could not make even a local call on after 9 P.M. And nobody in the hotel that could speak or understand english with any degree of expertise. The ONLY thing it had going for it was that it was easy to find The Brenner Family Ranch in Newcastle, California, where the wedding was held. Otherwise, I have nothing positive to say about this place!

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