SUBMIT A COMPLAINT

CVS Pharmacy / pharmacy

I have already switched pharmacies with half my prescriptions. Ecause of this. Four days in a row I get a text message that I have a prescription which in essence I don't. Each day they repeat the message so I call. The wait time is ludicrous. Once today it was fourteen minutes, then thirteen minutes. They initially answer and then one is put on hold again. They never subsequently pick up. This must amuse the incompetent people who answer and say one call is ahead. This is why people I have spoken with do not go to the pharmacy on Florence in Downey CA. It is a joke.

Ma
Apr 01, 2017

Post your comment