HDFC Bank, Indore (M.P.)
Subject: Complaint regarding delay in activation of Salary Account # 12401050000448.
This is to inform you that I have opened a Salary Account in HDFC on 21/10/08 which had applied on 22/09/08. Even I got the welcome kit at the time of application for the account. The problem arises when I was unable to use my ATM Card as well as my cheque was not accepted by your system. Although my salary for the month of Oct.’08 got credited in the same account on 12/11/08, I am unable to withdraw the same since the account is not operational till date.
I am working with Asian Granito India Ltd. which is one of your corporate customers. But, not getting any satisfactory reply from your customer care department despite of my several visits personally & telephonically. Now, I am getting frustrated & want a solution at your earliest. Hence, request you to kindly intervene as I am still confident that IDBI is the right bank to deal with & the problem I am facing is generated only by human errors not by system.
Eagerly waiting for a positive reply.