Cox Communications / misinformation
Moving overseas so i called cox to set up cancellation of my phone and internet service. Was told that my email account would stay active 65 days after cancellation which would allow me time to change email addresses. Wrong!!! My account is frozen as of cancellation date and i have no way of accessing my email. If i would have had the correct information i would have taken care of things sooner. Not pissed at the policy, pissed that their representatives are giving out wrong information. They need to better train people on their policies.
More Cox Communications Complaints & Reviews
- Cox Communications - service and billing fraud 
- Cox Communications - mcafee security suite false advertisement 
- Cox Cable - hdmi connection 
- Cox Communications - 100.00 rebate 
- Cox Communications - above the law 
- Cox Communications - customer service
- Cox Communications - installation of new services
- Cox Communications - dvr and tv freezing daily
- Cox Cable in Henderson NV - internet service was shut off without a reason.
- Cox Communications - charged for services never installed