Cox Communicationscontinued interruption of cable tv service

R
This review was posted by
a verified customer
Verified customer

I have had Cox cable and internet for a few years but the most recent service has been terrible. It seems to be a routine thing for my cable TV service to be interrupted. I believe that the company accesses and resets the cable box. This happens every few months and will occur for a few days with interruption being every 15-20 minutes during prime time evening viewing. I call and the recommendation is always to have a technician visit to determine the issue, for a fee. I usually decline because the problem fixes itself within a day of calling and doesn't recur for a few months. I think this is something that is being done to try and get more money out of me.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.