Costco / pickup shipment issue

Contact information:

I ordered a CyberpowerPC GVi2200CST Desktop. UPS tried to deliver it to my apartment at 2pm. I was not available so they left a note. I went to their website and tried to select an option to pick it up at a UPS location and noticed that it was grayed out. I called UPS to see if there was any way I can pick it up at a UPS store location. UPS told me to contact the shipper. I contacted Costco only to be told that the option for pickup is not available. I work during the times UPS will be delivering the package to my apartment. No one else will be available to pick it up. Because of this I have to return this desktop. This is a HUGE inconvenience! Some alternatives will be to allow me to pickup at a UPS store or have it available to pickup at a nearby warehouse.

Dec 05, 2016

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