I have found the customer service at Conn's nothing short of exemplary. Over the last 20 years I have purchased a stove, a refrigerator, multiple televisions, multiple window air conditioning units, multiple GPS units, front load steam laundry pair, top load dryer, an unlocked cell phone, computer accessories and many other items.
The few times I have needed service from Conn's they have been nothing but professional with prompt courteous service.
When I read these negative comments if I can only assume that you must've met with someone who was not yet fully acquainted with the company-wide commitment to quality
Conn's has been in Southeast Texas for like 100 years. Locally everyone I know believes that Conn's offers quality products with terrific customer service all in prices that are hard to beat.