Comcast / horrible customer service
Never ever with comcast again. I have a comcast internet and cable connection and since I am moving out of my current apartment, I wanted to cancel the connection. I called Customer care at 6:55 and the women on the other line was the most rude person I have ever encountered. I am an immigrant and do have an accent. The moment the customer care agent realised this she was rude. When I told her that I needed to cancel the connection, she asked me for the amount for the last two payment cycles. I promptly answered and then she asked me for the last two dates of the payment. When I told her, why she wants that when I am calling from the comcast registered number, she was very rude. I asked her to speak to her manager to which she said that the Manager is not around. I had been having good customer service with comcast until this instance. My new apartment would no longer have comcast as I dont want to deal with such customer care agents who think we are free loader. Sadly I could not get her name, else I would have posted it here...
I hope COMCAST GOES BANKRUPT...Their loss is Verizon's gain
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