Comcast Cable And Internet — ireesposible technician and terrible customer service
I am comcast customer for a while for cable as well as internet. 2 weeks before while their technician was working on my neighbor they cut the cable to my house and it took a week for them to come back and fix it even after numerous calls to customer service and 2 supervisors. They don't care if I have service or not. After fixing it the next technician who came to bury my neighbors cable broke my cable again and I was left with no service for another week.
What I don't understand is why does it take 1 week to correct some mistake they originally made and then do the same mistake again? Are these technicians robots or humans. I cannot live without internet due to the reason that I have to connect to my work and take care of things.
For comcast if you need to contact me my account# is [protected] and you can contact me at [protected]
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