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Combined Insurance / Card fraud

1 England, Berkshire, United Kingdom Review updated:

I don't usually post messages like this but having seen all of the complaints and comments from the USA about this company I thought perhaps it might help others in the UK to know that our American friends are not alone.

I had £800 charged to my debit card by Combined Insurance with no reference to a policy number or anything else. I have never heard of Combined Insurance before, let alone bought any kind of policy from them. I rang Combined and they said they couldn't help because I couldn't give them a policy no.

I rang my bank who told me that they would treat it as an error and would refund the money to me subject to me signing a declaration to confirm I had not spent this money. (It would then be up to Combined to prove that I had asked them to charge my card).

A few days later, I found that the matter had been passed to the fraud dept of my bank and that there was now police involvement so clearly they smell a rat.

If you find you have been unkowingly charged by this company, don't bother ringing them - just call your bank and let them know.

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  • Ca
      10th of Feb, 2009
    0 Votes

    I hace been a Combine Insurance customer for at least 5 years. I never had a problem and every time I would go to the ER, they would send me my money after filing a report.

  • Ca
      10th of Feb, 2009
    0 Votes

    Not sure what you had done, but make sure you have all your facts straight before complaining. Did you get a phone call or letter of some sort that you might have ignored?

  • Bi
      5th of May, 2009
    0 Votes

    I have found that most people want to complain about this company only because they did get what they wanted instead of what they paid for. I have found that Combined has always been supportive and the agents come everytime I call on them. They go way out of their way to help with claims and to make sure that I am satisfied. So when I see posting like this I say "Grow Up" and understand that you don't always get what you want.

  • Fa
      27th of Dec, 2016
    0 Votes

    I have been scammed by Combined Insurance IL - they have been charging my credit card for several months of charges and getting reimbursed has become a nightmare - DO NOT USE THESE SCAMMERS. Would welcome a class action to go after these guys

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