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Clkbank / Unauthorised payment + and no refund

1 Boise, ID, United States Review updated:

I ordered two downloads from this company - couldn't open them. Clk refunded one amount but not the second - £23.59. A few days ago I received an extremely heavy parcel from Benson containing hardback copies of the two downloads and some "medicines" and I see on my Card account a charge for £80.19! I DID NOT order these things. Can you get me a refund?

Da
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Comments

  • Jo
      2nd of Sep, 2010
    0 Votes

    Actually you DID order these things... and we have the proof. The merchant for our digital orders is totally different than our physical product merchant. That means you would have to had entered you cc info TWICE on two different sites, as we do NOT STORE credit cards.

    So, if you want a refund on the products, use the many links provided: One by email upon purchase, one on the product download page (including our phone number!) ... help.jonbenson.com. Pretty simple really. I'll be sure that even at this late date you're refunded (just send this note to the CS staff.)

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