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Citifinancial Retail Services / Punished for cooperating with collectors

1 AR, United States

Citifinancial can call me and try to set up payments to collect money due on an account in my husband's name alone, but when my husband pays the account off I can't call and cancel the payment arrangements because I'm not him. In essence they don't need his permission to take money from me, but they demand it in order to give it back. They would not allow me to cancel payments, and took the first payment even though the account that they collected it for had a negative seven dollar balance at the time of collection meaning it would have been correct for them to deposit seven dollars in my account. Instead they took money out and caused nsf on my account when three other payments that were legitimately made to other companies cleared. If they didn't need him to take my money they didn't need him to give it back. They're simply CROOKS!!!

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